Escalate Ticket

Escalate Ticket

Developed By WHMCS Services

Compatible with WHMCS v7.8

Get an exclusive 15% discount when ordering Escalate Ticket

Use coupon code whmcsmarketplace during checkout

Most of the hosting company have much level-1 support staff. admin don't have enough time reviewing all the support tickets. if there some customers don't happy with some staff, it is hard for admin knowing about this. Maybe we will lose this customer for this unhappy ticket. With this Addon, under the ticket reply blank, there is a bottom, one customer can directly Escalate this ticket to admin department.

Not happy with the level of support you're getting? Escalate this ticket to our support manager.


  • You can edit the form or add your own button
  • Multiple Language Support
  • Customer click "Escalate Ticket"
  • Admin receive a notification email when a client escalates a ticket

When you buy the Source Code you get a FREE Peel Away Ads

Contact Us:

If you have any questions at all you can contact us via our group page.

Please also note that our WS Module is provided as described on our website and are subject to our own Terms of Service. Information provided about this product on the WHMCS Marketplace may be outdated. If you have any questions or doubts, please either refer to our website for the latest product information, or contact us directly via our website.



5 stars
4 stars
3 stars
2 stars
1 star

Extre Softs @festus6488

July 22, 2018 at 06:54:37 PM

Great Addon

WHMCS Services @whmcsservices

July 24, 2018 at 01:34:09 AM

Thanks for the feedback,

Owner@WHMCS Services  
  • 1 year ago
  • Version Number 2.6.3

Shahid Fareed @WebSouls

January 18, 2017 at 07:26:37 PM

It is an excellent and user friendly product and equally excellent utility.

WHMCS Services @whmcsservices

June 6, 2017 at 03:41:42 AM

Thank you so much for Rating :)

Owner@WHMCS Services  
  • 2 years ago
  • Version Number 2.4

Alfred Pogner @Alfred

January 11, 2017 at 04:19:23 PM

No comment provided.

  • 2 years ago
  • Version Number 2.4

Version Compatibility

Compatible with WHMCS v7.8

Full Version Compatibility

  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7

System Requirements

  • PHP 7.0, 7.1, 7.2 & 7.3
  • IonCube Loader 10.x

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By WHMCS Services


v2.6.4 Released September 3rd, 2019

Latest Version

  • Fixed PHPMailer problem
  • Fixed problem with WHMCS 7.8.1


Previous Versions

v2.6.3 Released April 2nd, 2018

View/hide detailed changelog

  • Update to work with WHMCS 7.5
  • Update to work with PHP 7.2 and Ioncube 10.1


v2.6.2 Released November 23rd, 2017

View/hide detailed changelog

  • Fixed WHMCS 7.4 compatibility


v2.6.1 Released October 20th, 2017

View/hide detailed changelog

  • Updated WHMCSSERIVCES help page
  • Updated making work with WHMCS 7.3
  • Updated Remove because WHMCS already use Bootstrap 3


v2.6 Released January 29th, 2017

View/hide detailed changelog

  • Updated Improve the license call


v2.5 Released January 18th, 2017

View/hide detailed changelog

  • Updated WHMCS 7 Capsule to fast connetion
  • Updated Js files from footer.tpl removed
  • Updated Remove jquery ui and replace it via bootstrap modal
  • Updated Added an option to use bootstrap when client whmcs not have bootstrap
  • Updated Changed codes to cleanup
  • Updated Faster licensing system implemented


v2.4 Released October 10th, 2016

View/hide detailed changelog

  • Updated WHMCS V7 support
  • Updated Six Template


v2.3 Released September 23rd, 2016

View/hide detailed changelog

  • Fixed Admin notification view ticket link is incorrect
  • Updated Hexa and Flattern Themes


v2.2 Released September 20th, 2016

View/hide detailed changelog

  • Updated Five Theme Discontinuation by WHMCS
  • Updated Improve Licence Check
  • Fixed Admin does not receive a notification email when a client escalates a ticket


v2.1 Released October 24th, 2015

View/hide detailed changelog

Updated Licence Code


See also Live Chat

Free live chat App

Live Chat & Visitor Tracking

Chat and Engage with Your Customers to Increase Conversions!

LiveChat - live chat and help desk software for WHMCS

A premium live chat and help desk software for customer service and online sales.

PreMadeKB WHMCS Knowledgebase - Step by Step + Images

PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 269+ Articles on cPanel, Softaculous, etc.

WHMCS Video Tutorials Menu Module

Add a "Video Tutorials" section to your WHMCS menu, with your own Video Tutorials.