Most of the hosting company have much level-1 support staff. admin don't have enough time reviewing all the support tickets. if there some customers don't happy with some staff, it is hard for admin knowing about this. Maybe we will lose this customer for this unhappy ticket. With this Addon, under the ticket reply blank, there is a bottom, one customer can directly Escalate this ticket to admin department.
Not happy with the level of support you're getting? Escalate this ticket to our support manager.
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If you have any questions at all you can contact us via our group page.
Please also note that our WS Module is provided as described on our website and are subject to our own Terms of Service. Information provided about this product on the WHMCS Marketplace may be outdated. If you have any questions or doubts, please either refer to our website for the latest product information, or contact us directly via our website.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
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Add a "Video Tutorials" section to your WHMCS menu, with your own Video Tutorials.