Easy verification of your clients via PIN code. Client generate his pin at the customer panel and give the pin to your live chat or telephone supporter so they can identificate the customer and verify that it is a valid request. The PIN will expire after a given time frame.
At configuration you can specificate which employees have access to all generated pins. If an employee is not specificated he needs to use the search mask to check the pin.
If you are using WHMCS v6 or v7 you can make use of the new support PIN sidebar widget! At the module configuration you can exactly specificate on which pages the sidebar widget should appear.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
Free live chat App
Chat and Engage with Your Customers to Increase Conversions!
Add a "Video Tutorials" section to your WHMCS menu, with hundreds of videos
A premium live chat and help desk software for customer service and online sales.
PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 269+ Articles on cPanel, Softaculous, etc.