This addon uses the Action Hook system and runs during the daily cron job. It checks for support tickets that are not linked to a Client or Sub-Account, but match a Client's or Sub-Account's e-mail address. For example: this can occur for Sales tickets and others submitted by a client before they signed up for services. This hook links them to the client, allowing for easy access at any time.
No special server configuration needed.
It is $6.00 CAD monthly (or $60 CAD annually - essentially getting 12 months for the price of 10) with free support & updates for as long as your service is Active.
Download the zip file from our client area and follow the instructions in the INSTALL.txt file included.
Be the first to review Associate Tickets with Clients.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
Chat and Engage with Your Customers to Increase Conversions!
Customer service platform with live chat and customer engagement capabilities
PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 435+ Articles on cPanel, Plesk, DA, Softaculous, etc.
Collect & protect your customers important and highly-sensitive information
