Stop Clients Closing Tickets

Stop Clients Closing Tickets

Developed By Deploymentcode

Compatible with WHMCS v7.6

We all know situations where you want to prevent the client from closing the ticket. This module is the solution for it!

It is possible to select tickets which should not get closed by the client. This is useful when you create a ticket and you want ensure that he dont just close the ticket and your support team forget about it (e.g. abuse reports).

When you mark a ticket as non-closeable, the close button will be removed from the client supportticket page. If the customer tries to spoof the URL to get the ticket closed, this will of course also not work. It is impossible for the customer to close this ticket.

No template changes are required!

The module is compatible with PHP 5, PHP 7 and WHMCS v6 and v7.

 

Reviews

5 stars
1
1
4 stars
0
0
3 stars
0
0
2 stars
0
0
1 star
0
0

Cindy Jenel @cindyjenel8

June 9, 2018 at 06:58:33 PM

Nice module

  • 6 months ago

Version Compatibility


Compatible with WHMCS v7.6

Full Version Compatibility


  • Selected versions of WHMCS v7.6
        7.6.0
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
        7.3.0
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Deploymentcode

Changelog

v1.0.1 Released October 19th, 2017

Latest Version


  • Fix redeclared function bug when using this module with our "supportticket to progress" addon

 

Previous Versions


v1.0.0 Released June 15th, 2017

View/hide detailed changelog

  • Initial Release

 

See also

tawk.to Live Chat

Free live chat App

Free
Live Chat & Visitor Tracking

Chat and Engage with Your Customers to Increase Conversions!

Commercial
LiveChat - live chat and help desk software for WHMCS

A premium live chat and help desk software for customer service and online sales.

Free
WHMCS Video Tutorials Menu Module

Add a "Video Tutorials" section to your WHMCS menu, with your own Video Tutorials.

Commercial
PreMadeKB WHMCS Knowledgebase - Step by Step + Images

PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 269+ Articles on cPanel, Softaculous, etc.

Commercial