Networkissue Module

Networkissue Module

Developed By Plambee

Compatible with WHMCS v7.8

The WHMCS Networkissue module replaces the WHMCS’s own feature and provides you some additional features. The differences to the WHMCS own function are:

  • Multiple servers can be selected when creating issue messages. This saves time for larger actions / interferences, for example the message does not have to be created x times in the event of a switch failure.
  • Only the issues relevant to the client are displayed to him. Where through it is clearer and with large offerers does not feel “one goes here but much oblique” mediated.
  • The client can activate an e-mail notification in the client area. Here, he also has the option to select what messages he wants to be informed, e.g. Faults and announcements of maintenance. If the client chooses notifications, he will receive an e-mail containing the relevant system, the estimated duration and a description, after a relevant message has been entered for him. If the issue is marked as “resolved” by the admin, the client gets a new notification. Advantage: fewer support ticks in case of malfunctions where x clients ask why the server is not reachable, since the client was already informed by mail.
  • The admin can determine if the customer can see the messages of the last 1.3.6 or 12 months
  • If an issue is closed in the Admin area, the start and end times automatically calculate the actual duration. This duration is then displayed in the admin and customer area and can also be displayed in the e-mail notification
  • much more...

Curious? Then try it out our free trial version. Without obligation

*All prices include VAT

 

There are no reviews yet!

Be the first to review Networkissue Module.

Version Compatibility


Compatible with WHMCS v7.8

Full Version Compatibility


  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Plambee

Changelog

v1.4.1 Released October 22nd, 2019

Latest Version


  • The editor was not displayed in fresh WHMCS installations.

 

Previous Versions


v1.4.0 Released September 12th, 2019

View/hide detailed changelog

  • WHMCS 7.8 support

 

v1.3.1 Released June 29th, 2019

View/hide detailed changelog

  • Scheduled messages were not displayed under Scheduled in the customer area.

 

v1.3.0 Released February 5th, 2019

View/hide detailed changelog

  • WHMCS 7.7 Support
  • PHP 7.3 support
  • Bug fixed that emails could not be sent under certain conditions

 

v1.2.1 Released August 28th, 2018

View/hide detailed changelog

  • WHMCS 7.6 Support

 

v1.2.0 Released April 19th, 2018

View/hide detailed changelog

  • WHMCS 7.5 support
  • PHP 7.1 & 7.2 support

 

v1.1.0 Released January 16th, 2018

View/hide detailed changelog

  • subaccount support added

 

v1.0.3 Released December 20th, 2017

View/hide detailed changelog

  • Fix that when saving the description was cut off

 

v1.0.2 Released December 13th, 2017

View/hide detailed changelog

  • The affected product was mentioned too often in the email

 

v1.0.1 Released December 5th, 2017

View/hide detailed changelog

  • Fixed bug when closing an issue

 

v1.0.0 Released July 26th, 2017

View/hide detailed changelog

  • initial Version

 

See also

tawk.to Live Chat

Free live chat App

Free
Live Chat & Visitor Tracking

Chat and Engage with Your Customers to Increase Conversions!

Commercial
LiveChat - live chat and help desk software for WHMCS

A premium live chat and help desk software for customer service and online sales.

Free
PreMadeKB WHMCS Knowledgebase - Step by Step + Images

PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 269+ Articles on cPanel, Softaculous, etc.

Commercial
WHMCS Video Tutorials Menu Module

Add a "Video Tutorials" section to your WHMCS menu, with your own Video Tutorials.

Commercial