Automated Salutation

Automated Salutation

Developed By Deploymentcode

Compatible with WHMCS v7.8

Make your ticket answers more personally with automated salutations

Customers love personal care, they do not just want to be a number in the system. With personal salutation in inquiries, your answer looks much more personal than if your salutation just is "Hello". Even worse it becomes when you do not have a salutation at all. That is just unfriendly.

With this module the appropriate salutation gets inserted automatically into the editor. Salutations can be defined for multiple languages. If a language is not defined, it will use the defined fallback language.


  • Setup multi language salutations
  • Module adds a salutation to existing tickets (admin reply)
  • Module adds a salutation when admin opens a new ticket (admin ticket creation)
  • Language of the client can be detected on clients country or clients whmcs language
  • Fallback to default language if salutation of client's language is not configurated
  • Add Clients Firstname or Lastname to the salutation
  • Hard Link specific clients to a language
  • No template changes necessary

The module does work with WHMCS v6 and v7, PHP 5 and PHP 7.



5 stars
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1 star

Otak @otak9906

March 21, 2019 at 08:53:50 PM

This module definitely makes everyday work easier. I always find it rather unprofessional when someone writes me without a personal address, so of course I do not want to appear that way myself. Thank you.

  • 6 months ago

Version Compatibility

Compatible with WHMCS v7.8

Full Version Compatibility

  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Deploymentcode


v1.1 Released August 27th, 2017

Latest Version

  • Public Release


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