Customers love personal care, they do not just want to be a number in the system. With personal salutation in inquiries, your answer looks much more personal than if your salutation just is "Hello". Even worse it becomes when you do not have a salutation at all. That is just unfriendly.
With this module the appropriate salutation gets inserted automatically into the editor. Salutations can be defined for multiple languages. If a language is not defined, it will use the defined fallback language.
The module does work with WHMCS v6 and v7, PHP 5 and PHP 7.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
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Add a "Video Tutorials" section to your WHMCS menu, with your own Video Tutorials.