Website Monitoring

Website Monitoring

Developed By BlueRabbIT

Compatible with WHMCS v7.6

Server monitoring does not do all the job

You all know the problem. Yes, there is server monitoring, and it reports that all is fine, but a customer website is having problems and your customer notices before you do.

There are many things that can go wrong, while your server monitoring is telling you that all is fine. There can be many reasons:

  • The customer misconfigured something
  • An automatic Wordpress plugin update broke the website
  • The customer forgot to update its SSL certificate so it expired
  • The customer has the domain registered elsewhere and forgot to renew it in time
  • Maybe the customer hosts DNS elsewhere and he only added a www record but no record for the main domain
  • And so on and so on...

This is where the Website Monitoring addon for WHMCS comes in!

Developed with web hosters in mind

We were unhappy with our monitoring situation and wanted to provide better service quality to our customers. So we made the module ourselves!

Our module will automatically scan all active subscriptions and their freely configurable domain aliases and subdomains from your WHMCS system, and alert you if any of these problems arise:

  • Bad HTTP response (4xx or 5xx)
  • Domain works but www does not, or the other way round
  • IP not resolvable
  • IP does not resolve to the designated server IP
  • SSL certificate invalid

This way you can proactively check what is going on and contact the customer if necessary.

Your customers will thank you for the good service you provide!

Plenty of features

  • In the WHMCS Admin Area you will have a Widget showing you all subscriptions currently having problems.
  • In the addon pages you can see an overview of all subscriptions and their statuses, and see the details of each subscription along with its monitoring change history.
  • Of course you are able to whitelist checks per domain or even IPs globally.
  • Granular configuration and logging capabilities allow you to use the module just how you want it.
  • NEW! Allow your customers to see the status of their websites directly from the client area (optional)
  • Notify admins and/or customers via e-mail about problems with their domains

Actively maintained

This product is actively maintained and we use it ourselves.

We are here to listen, so if you have any requests or problems, we will be happy to assist you and further improve the product.

 

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Version Compatibility


Compatible with WHMCS v7.6

Full Version Compatibility


  • Selected versions of WHMCS v7.6
        7.6.0
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
        7.3.0
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By BlueRabbIT

Changelog

v2.4.0 Released November 15th, 2018

Latest Version


  • Made Client Area Menu node configurable for adding the menu link
  • Added www link in admin overview list
  • Fixed widget not displaying text
  • Fixed crash if Support navigation node is not available in Client Area
  • Now requires ionCube Loader v10.1 or newer and WHMCS 7.0 or newer

 

Previous Versions


v2.3.0 Released September 30th, 2018

View/hide detailed changelog

  • Added client area templates for customers to see the status of their subscriptions
  • Implemented configurable retry on failure
  • Friendlier error message when lock file is present
  • Improved logging
  • Improved localization
  • Improved e-mail templates
  • Various fixes related to the new SSL check implementation

 

v2.2.0 Released September 20th, 2018

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  • Fixed DataTable not working anymore in overview page
  • DataTable: added option for displaying All records on one page
  • DataTable: added export buttons
  • Fixed crash if domain to check changed hosting id
  • Skip SSL check if HTTP failed due to connection errors
  • Various fixes in e-mail template

 

v2.1.0 Released September 18th, 2018

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  • Implemented checking for SSL certificates validity
  • Improved HTTP checking performance
  • Revamped logging system
  • Added Italian and German translations
  • No longer show pending/suspended sites in overview
  • No longer require template engine security exemption for email messages
  • Improved cleanup routine
  • Switched licensing check to new BlueRabbIT server

 

v2.0.0 Released August 7th, 2017

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  • Complete rewrite
  • Implemented localization
  • Improved IP checking

 

v1.1.0 Released October 31st, 2016

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  • Refactored ignore system
  • Implemented detail view
  • Implemented domain alias support
  • Improved logging

 

v1.0.0 Released September 18th, 2016

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Initial release

 

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Licensing Addon

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