WhmcsTricks Email Status

WhmcsTricks Email Status

Developed By whmcstricks.com

Compatible with WHMCS v7.10

As a business you send many important e-mails to your customers. Invoices, renewal notices, quotes, and important announcements are just a few of the many things you may communicate to your customers via e-mail.

Wouldn't it be great if you could tell if your customers have read the e-mails you have sent? Now you can!

WhmcsTricks E-mail Status allows you to track the e-mails you send, and see which ones have been opened.

Once this module is activated an invisible tracking pixel will be added to the footer of all e-mails sent by WHMCS to your customers, and you can see which messages have been read from the WHMCS Administration Area.

E-mail Tracking

This module allows you to see which e-mails have been opened from the "Emails" tab on the "Client Profile" page in WHMCS. You can also see the date the e-mail was opened, and the IP address that was logged when the message was viewed.

If the email hasn't been read yet you will see a red icon. If you see no icon it means that the email was sent before activating the module.

Ticket Open Tracking

Once you answer a ticket check if the client read your last answer or if that was not read yet. If you don't see any box on top of the ticket page it means tracking is not active (check the module page) or that the ticket emails were sent before you activated the module.


Easily get a quick overview of how many e-mails you are sending, and how many of them are being opened, from the WhmcsTricks E-mail Status summary page. You can calculate the open rate of an email campaign (you can make a search using a specific subject).

You can insert the subject of your mailing list in the box to calculate the open rate of your mass email. You can use "%" as a wildcard in case you were using a dynamic parameter in your subject (for example "hello % here is your discount" where % was the name of every customer).


The module is available on an annual license for 25$ for a lifetime license.

Installation and Configuration

To install the module:

  1. Upload the folder th_es inside the /modules/addons folder of your WHMCS installation
  2. From your WHMCS Admin Panel, go to "Setup > Addon Modules"
  3. Click the "Activate" button beside the WhmcsTricks E-mail Status module
  4. On the same page, scroll down and click the "Configure" button beside the WhmcsTricks E-mail Status module
  5. Select all permission groups that you want to be able to use this module, and click "Save Changes"
  6. From your WHMCS Admin Panel, go to "Addons > WhmcsTricks E-mail Status"

To configure the module:

You need to add a tag in your email footer, just before the end of the body to include the tracking. If you want to track the ticket emails as well you need to log email ticket replies. Everything is explained in the documentation and in the alerts. Once everything is configured correctly you will see a success message.



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Ferdinando Costa @ferdinando4391

September 26, 2019 at 11:56:25 AM

Ótimo plugin, muito útil para verificar se os clientes já visualizaram os e-mails enviados pelo sistema como faturas e ver se eles visualizaram as respostas dos tickets respondidos a eles, recomendo o plugin a todos!

whmcstricks.com @whmcstrickscom4950

September 27, 2019 at 03:51:54 PM (Edited)

Thanks for recommending the module!!!

  • 10 months ago

Mihai @mihai3582

September 26, 2019 at 09:44:13 AM

Plugin is working fine. Thanks

whmcstricks.com @whmcstrickscom4950

September 27, 2019 at 03:51:36 PM

thanks for taking the time to leave a review

  • 10 months ago

Robert Diaz @xtreme

July 12, 2019 at 11:04:40 PM

The plugin works great with emails sent however does not report the status on tickets as promised. I've already asked the developer about this and he never got back to me. Willing to give 5 stars once this is fixed.

UPDATE: Great to see the developer is paying attention to user requests. For sure now that these issue shave been fixed This addon does deserve 5 stars!

whmcstricks.com @whmcstrickscom4950

September 26, 2019 at 09:28:21 AM

We fixed the problem (you will get an email with the updated files attached) and added an additional feature also. Does it deserve 5 stars now?

  • 1 year ago
  • Edited

Sven - @annchristin4077

May 12, 2019 at 04:15:26 PM

Works like expected. Source is open, so Developer is really trustworthy. Thanks Ivan!

whmcstricks.com @whmcstrickscom4950

September 26, 2019 at 09:28:46 AM

Thanks for your review Sven, appreciated

  • 1 year ago

Version Compatibility

Compatible with WHMCS v7.10

Full Version Compatibility

  • All versions of WHMCS v7.10
  • All versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0

System Requirements

  • php 5.6 or php 7 compatible

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By whmcstricks.com


v1.0 Released April 23rd, 2019

Latest Version

V 1.0 Initial Release


Previous Versions

vversion 1.1 Released September 26th, 2019

View/hide detailed changelog

  • Ticket read tracking now works for every theme
  • If an admin opens an email it won't be marked as read


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Email Plus+

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SMS Manager

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Netgsm Sms

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