Karl C Chin
Bought a great template, easy to use, easy to install, upgraded server, had trouble with the template on the upgrade. Reached out to support and on both occasions the first response was within an hour and he offered advise on a realtime basis, as in when I respond to him he replied within minutes and when that failed, he fixed it for me on a Sunday. Highly recommend to everyone.
Thanks for your review Karl, I do remember you being shocked at a fix on a Sunday. To be honest with you I will fix a issue even if it's Christmas day :)