SoluteDNS provides us with real value as opposed to the standard WHMCS DNS management. A well thought out module and the SoluteDNS API is also very useful.
Unfortunately the multiserver support was removed. But that's the only thing that I do not like so much.
Apart from the "automated salutation" module, which we use from the same developer, this one is also very helpful. The customer sees that we have read the ticket and my staff also knows that someone has opened it. A small but nice module.
This module definitely makes everyday work easier. I always find it rather unprofessional when someone writes me without a personal address, so of course I do not want to appear that way myself. Thank you.
The mail templates are beautiful.
Unfortunately you have to install a supplied addon to setup the mail template. I would prefer to just use the template. Anyway, you can disable the plugin later.
Thank you very much for your review. I'm really happy that you like what we've done :)
Lagom Email Template can be installed in two different ways. Everything is clearly described in our documentation, with step by step installation videos:
Option 1 - Manual installation without need of installing any additional WHMCS addons: https://lagom.rsstudio.net/docs/extensions/email-template.html#option-1
Option 2 - Clients who use our Lagom WHMCS theme, has possibility to install an WHMCS addon to manage the Email Template: https://lagom.rsstudio.net/docs/extensions/email-template.html#option-2
However, even if you use Lagom WHMCS theme, you can install Email Template manually, using Option 1 instruction.