We needed some extra functionality with this module, and the developers were very helpful and delivered the update within just a few hours!
Thanks for the feedback, I really appreciate it!
This module works great, it displays nicely in the client area and is really handy when verifying clients over the phone.
This is a really useful addon, it integrates perfectly into the order form and allows you to view a list of logs to prove when your clients have agreed to the terms. Thank you!
I was initially sceptical to purchase this plugin due to the previous reviews, however when I contacted the guys at CodeBox, Vince was happy to allow me a 48 hour trial to get the plugin up and working before sending payment, which was clearly non-refundable. I have tried many other CSF plugins, including Unban Center from ModulesGarden and the old JetBackup one, however despite my best efforts to modify the code to make it compatible with the latest version of WHMCS, I could not find any working solution.
The setup process for this module is not the easiest (as it requires installation on both the server and WHMCS), however the CodeBox Wiki made the process much easier with the step by step installation instructions and a one-line command to install the server-side scripts. The WHMCS module worked fine - I just clicked one button and it was synced to all my CSF servers. I was able to view and edit the raw allow and deny files, and also modify the whitelist and blacklist through the plugin interface. Bundled with the main plugin, there is also a 'tech' plugin, which basically creates an interface similar to CSF inside of WHMCS to allow staff members to block, unblock and whitelist IP addresses easily.
The client area hook is also very clean - it automatically hooks onto cPanel and Reseller accounts (as well as DirectAdmin and a few others I believe), however I had my own custom WHMCS provisioning module which was not natively supported. Vince was more than happy to provide a copy of the unencrpyted hook to allow me to modify this to enable my custom module to work - I just needed to add a singe line of code!
The plugin now works flawlessly, and integrates with my custom WHMCS theme perfectly. Vince has always been on hand to answer my questions (I usually receive replies within minutes), and has gone above and beyond to help me get the plugin working on my system. He never came across as 'angry' or 'unprofessional'.
After reading the other reviews for this plugin, I believe the buyers are either extremely inexperienced with WHMCS or CSF, or simply incapable of reading the documentation provided by CodeBox. I didn't experience a single issue raised by then in my experience.
I would recommend this plugin to anybody in search of an easy way to manage CSF from their WHMCS client area, and I will certainly keep an eye out for any more plugins that CodeBox will release in the future.
Proof of invoice: