Sean VanderMolen
@spv

Activity

Resellers Center For WHMCS

July 31, 2017 at 08:49:35 PM

After a week of back and forth, it was concluded that two of their extensions were not compatible with each other even though it was suggested they were with minor issues. While Modules Garden made an effort to update their documentation and provide a refund. I still cannot recommend them until they make significant improvements to how they support their products. With each support case raised, it seems to be common practice to reply with statements or advice that take the responsibility of support off their shoulders. On top of that, they only reply once a day so by the time you've had any significant conversation over a week has passed. I also have concerns and suspicions that they outsource their development. There was no indication that they were looking to improve compatibility between their products and instead decided it would be easier to make them incompatible and leave it at that.

  • 1 year ago
  • Version Number 3.1.0
  • Edited

Multibrand For WHMCS

July 31, 2017 at 08:44:40 PM

This plugin is poorly supported and has many issues with it. My biggest issue by far is with Modules Garden support. They don't really want to spend time on your problems. They come up with petty questions to ask and take a day to respond. I've purchased several plugins from them and I've had issues that take over a week to get resolution on... if its resolved at all. I'd just stay away from any ModulesGarden product, feels like they don't like their customers or their jobs.

  • 1 year ago
  • Version Number 1.8.17