Staff Wiki / Knowledgebase

Staff Wiki / Knowledgebase

Developed By WHMCSnow

Compatible with WHMCS v9.1

Keep your team's knowledge together inside WHMCS. Staff Wiki gives your administrators a shared place for company policies, support procedures, troubleshooting guides and everyday reference material, with control over who can read and edit each article.

Features

  • Organise articles into categories and subcategories.
  • Choose from Jodit, Summernote Lite, Trumbowyg and ContentTools visual editors.
  • Upload images and attachments directly into articles, with permission-controlled access.
  • Set read/write, read-only or denied access by administrator role or individual user.
  • Find articles using search, author filters and tags.
  • Review article history, recover drafts, archive articles and restore deleted content.
  • Use English, French, German, Spanish or Arabic, including right-to-left layouts.
  • Back up and restore articles, settings, permissions and uploads with Backup & Restore (Beta).

What's new in 3.0.0

  • Added Jodit and Summernote Lite editors and refreshed article controls, settings and mobile layouts.
  • Added article history, draft recovery, tags, archiving and restoration.
  • Improved permission overrides, category access, search and article saving.
  • Added multilingual interfaces and Backup & Restore (Beta).
  • Updated existing editors and removed TinyMCE.

Pricing

  • Semi-annually: £14.99
  • Annually: £24.99
  • Owned licence: £59.99

Owned licences include one year of Support & Updates. After the first year, this can optionally be renewed for £9.99 per year. A seven-day free trial is available.

Back up your WHMCS files and database before upgrading.

 

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Version Compatibility


Compatible with WHMCS v9.1

Full Version Compatibility


  • Selected versions of WHMCS v9.1
        9.1.0
  • All versions of WHMCS v9.0
  • All versions of WHMCS v8.13
  • All versions of WHMCS v8.12
  • All versions of WHMCS v8.11
  • Selected versions of WHMCS v8.10
        8.10.0
  • Selected versions of WHMCS v8.9
        8.9.0
  • Selected versions of WHMCS v8.8
        8.8.0
  • All versions of WHMCS v8.7
  • All versions of WHMCS v8.6
  • All versions of WHMCS v8.5
  • All versions of WHMCS v8.4
  • All versions of WHMCS v8.3
  • All versions of WHMCS v8.2
  • All versions of WHMCS v8.1
  • All versions of WHMCS v8.0
  • All versions of WHMCS v7.10
  • All versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
        7.3.0
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By WHMCSnow

Changelog

v3.0.0 Released October 27th, 2026

Latest Version


  • Added Jodit and Summernote Lite editors with image and attachment uploads.
  • Added article history, draft recovery, tags, archiving and restoration.
  • Improved article permissions, category access and search.
  • Refreshed settings, article controls and mobile layouts.
  • Added multilingual interface and Backup & Restore (Beta).
  • Updated existing editors and removed TinyMCE.

 

Previous Versions


v2.0.8 Released May 22nd, 2024

View/hide detailed changelog

*Added support for ionCube Loader v13 and PHP 8.2 *Update notifications now shown in admin area

 

v2.0.4 Released December 2nd, 2022

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  • Ability to move or have an article appear in multiple categories

 

v2.0.3 Released November 22nd, 2022

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Added support for ionCube Loader v12 and PHP 8.1

 

v2.0.2 Released April 13th, 2021

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*General Bug Fixes

 

v2.0.1 Released July 18th, 2019

View/hide detailed changelog

*Issue with permissions fixed

 

v2.0.0 Released June 20th, 2019

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*Complete recode and redesign *Multiple WYSIWYG Editors *Image upload in WYSIWYG Editors *Category and Article Permissions *SQL Backup downloads

 

v1.2.5 Released March 8th, 2019

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*PHP 7.1 & 7.2 Support

 

v1.2.2 Released February 17th, 2017

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*Support for PHP 7

 

v1.2.0 Released January 30th, 2016

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  • Support for WHMCS v6
  • Styling improvements
  • Search feature added

 

See also

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Project Management Addon

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CyberESXI

CyberESXI is a module designed for hosting companies using the WHMCS system. With Esx Addon, you can enable your clients to manage the virtual servers you created with Vmware ESX, ESXi software.

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Nameserver details widget hook by SparrowHost

This hook will let your customers know what is your nameservers on their client area at services page.

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Enhanced Support System

Enhanced Support System brings you an alternative support experience with clear department layout and ticket counts for each ticket status in every department.

Free