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This module will allow you to charge users to prioritize tickets.
Automatically open a ticket and email them telling them that order was place as fraud and investigated
Chat and Engage with Your Customers to Increase Conversions!
Open New Ticket when someone order
Give your customers confidence that you take their security seriously. Provide them with a secure area to supply service passwords to your support team
This addon allows you to verify your client with Photo ID and Residency proof verification
Escalate this ticket to our support manager.
Integrate and automate your support tickets management in WHMCS with Zendesk platform.
Clean up unnecessary information from incoming email tickets
Let your clients order support credit points required to open tickets in specified departments.
Ticket sensitive data will add a custom fields below the ticket textarea so your customer can enter their sensitive data
Enable clients to use advanced support tools in WHMCS while you handle tickets in Freshdesk.
Add a note box in the manage ticket page
Automate the process of allocating tickets among departments and admin users.
Add a "Video Tutorials" section to your WHMCS menu, with your own Video Tutorials.
Find a client with his PIN code & be sure that the request is legit.
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Extend the methods of tickets filtering and monitor the time since the last customer reply.