LiveChat is a WHMCS-specific chat tool for customer support and online sales; designed to provide quick answers and a personalized experience to customers.
With live chat for WHMCS by LiveChat, you can engage customers while they are on your website, see live interactions with your pages and move your customers through the purchase process. It also makes customer service more efficient by letting you hold multiple live chat sessions at the same time, send canned responses to frequently asked questions, search through chat transcripts and send files to customers through the live chat window.
With asynchronous communication, customers can initiate a chat and receive an email notification when you reply. They can respond directly through email or the chat widget while continuing with other plans.
LiveChat's integration with WHMCS makes it easy to convert visitors into customers by placing a live chat function on your WHMCS pages.
The easiest way to add live chat to WHMCS is to install our live chat extension. This will automatically embed the live chat code on all your webpages, without any copy paste needed.
/modules/addons directory.Don’t worry! We're happy to assist however we can. LiveChat Support is available 24/7 via live chat, email and phone. Navigate to the Support tab for more details.
While our live chat extension for WHMCS is free, you need a license of LiveChat to use it -- you can create one by navigating to our website. LiveChat plans start at $20/seat/month, with additional plans for more demanding users.
LiveChat comes with a 14-day trial to test all of the features
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
Checked compatibility with WHMCS 7.1.1 - 7.5.1
Chat and Engage with Your Customers to Increase Conversions!
PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 435+ Articles on cPanel, Plesk, DA, Softaculous, etc.
Collect & protect your customers important and highly-sensitive information
Andrii Balytskyi @andrii8768
I have been using chat for many years. Recently, when contacting support, not a single problem has been fixed and not a single wish has been taken into account. The product is developing on its own, the consumer’s opinion is not important.
I have extended the LiveChat for one year at 27 Aug 2024. Here are two invoices:
https://screenpast.com/20240916_tompEtBg.png
https://screenpast.com/20240916_vhFkGqzV.png
Then I found one more issue with LiveChat App, contacted with support several times, but nobody wants to fix their problem. I was forced to find another product for my company. Thats why I decided to stop using the LiveChat. As it was extended for one year (until 28 Aug 2025) I was thinking that can change period for one month and refund the remaining money. Opened the LiveChat app and clicked change period. Automatically charged $207 from my card. There was no notification that there would be a charge! That’s already fraud.
Maybe you think that period was extended until 28 Sep 2025. But not! New period ends at 15 Oct 2024! Screenshots:
https://screenpast.com/20240916_D1iaOSrO.png
https://screenpast.com/20240916_84Ox4ECV.png
I have contacted with support and man told me that no refunds in this company. I asked him to use the last monthly payment and refund the yearly payment. It’s normal request in this case I think because the money was charged irregularly, without any notice. The man from support told me again that no refunds and ignored information that one year period was stolen!
20 minutes of silence. Then he decide to forward this information in ticket and contact with him manager.
In the morning I have received a refund invoice for the monthly period. The money was not refunded yet. But I hope it’ll be.
The most interesting thing is that a period of one year remained stolen! Screenshot:
https://screenpast.com/20240916_E7IRE5AG.png
I would not advise anyone to use the services of this company. They do not care about you. And as soon as they hear that you plan to stop using their services, they will steal your money and the paid year. And this is about 2000 dollars!
They are scammers!
Chera Chera @chera4665
This is a Perfect Addon thank you so much
Tom K. @tom6791
Sometimes it lags!
Xinh Seo @xinh5217
Very good!!!!!!!!
Naina Singh @naina1587
One of the best for live chat.
Roy Shengelia @Royshengelia
Best LiveChat App for WHMCS.