Ticket Sensitive Data

Ticket Sensitive Data

Developed By HardSoftCode

Compatible with WHMCS v7.10

What is ticket sensitive data?

Ticket sensitive data module for WHMCS protect the support ticket sensitive data by creating secured custom fields and store the sensitive data encrypted in the database. Give your clients a safe system to send their sensitive data secured by using the ticket sensitive data module and creating secured custom fields for each support department and store the sensitive data encrypted in the database, also the module send notification email to client and staff every time a new sensitive data have been added or updated.

Why do you need it?

If you're running a hosting company or an IT company you really need to use our ticket sensitive data module. Most technology companies send sensitive data to their customer or receive sensitive data from their customers but is it safe to store the sensitive data in the database without encrypting the sensitive data that’s why we created the ticket sensitive data module. The ticket sensitive data module gives the administer the ability to create unlimited custom fields for each support department then the staff and clients can use this custom fields to send and receive sensitive data and all data will be stored encrypted in the database.

How it works?

After installing the ticket sensitive data module, the admin can setup the module and manage how it going to work. From configuration you can disable/enable staff and client email notification and attach data to staff and client email also allows staff and client edit data and select which language to use and set the color for the sensitive data fields allow delete sensitive data if ticket is closed. From departments you can create different fields for each department and create the fields with multi languages. If you add new field you can select two type of fields - text and textarea you can enter the display order and hide the field name from sensitive data form also you can disable or enable the field. If the client tries to open a ticket and want to change the department the field will update automatically. The admin can edit the email template for client and staff also the admin can view a list of all sensitive data stored in database.

Features

  • Staff and client email notification
  • Attach data to staff and client email
  • Allow staff and client edit data
  • Delete sensitive data if ticket is closed
  • Select which language to use and create fields with multi languages
  • Box color for the sensitive data fields
  • Update fields if department changed
  • Create different fields for each department
  • View list of all sensitive data stored in database
  • Disable field if the ticket is closed and the option delete data uncheck
  • Edit email templates
  • Hide the field name from sensitive data form
  • Two type of fields - text and textarea input
  • Fields display order
  • Disable or enable the field

We also offer source code for all our products and for the Ticket Sensitive Data it will cost $180 USD please contact us for more details

Owned licenses and source Code licenses include 6 months updates access with the initial purchase. After the first 6 months, updates access can be optionally renewed to maintain access per 6 months or 1 year

 

Reviews

5 stars
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1 star
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Antonio Pavón @antonio9289

September 20, 2020 at 02:21:53 PM

Null and nonexistent support. We are waiting for almost a month for the tickets to be answered. When updating we had a problem to the latest version and they did not answer the tickets. I understand that now, given the current situation they take a little longer, but more than 20 days is unpresentable. If you cannot serve your clients, close the company, since you are not up to par and we are companies that need assistance with problems with your module.

Company not recommended.

Before, they did offer quality and fast support.

  • 6 days ago

Tom K. @tom6791

August 25, 2020 at 07:35:17 PM

No comment provided.

  • 1 month ago

Zoran Celo @Zoran

November 18, 2016 at 04:00:28 PM

A must have for all!

  • 3 years ago
  • Version Number 3.0.1

Daniel McD @danse

October 10, 2016 at 03:43:47 PM

Great Support, awesome Products, thank you for your good Work!!

  • 3 years ago
  • Version Number 3.0.1

Version Compatibility


Compatible with WHMCS v7.10

Full Version Compatibility


  • All versions of WHMCS v7.10
  • All versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
        7.3.0
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0

System Requirements


  • PHP 5.6+ or PHP 7.0+
  • IonCube Loader v10.1.0+

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By HardSoftCode

Changelog

v5.0.3 Released July 8th, 2020

Latest Version


  • Bug Fix modal loading if editing field
  • Improve license system

 

Previous Versions


v5.0.2 Released June 6th, 2020

View/hide detailed changelog

  • New prevent email from saving in log
  • New email template custom merge fields
  • Bug Fix allow staff add/view sensitive data if staff not allowed from access control

 

v5.0.1 Released May 4th, 2020

View/hide detailed changelog

  • Improve the modal UI
  • Improve modal loading
  • Bug Fix department id to redirect admin to the department page
  • Bug Fix loading modal with module header
  • Bug Fix modal close button with smartphones

 

v5.0.0 Released April 20th, 2020

View/hide detailed changelog

  • Rewrite the code from scratch
  • Improve the UI for admin area
  • Improve if the ticket is closed the sensitive data will be deleted
  • New move emails to WHMCS email templates
  • New attach data to staff and client Email
  • New allow staff and client edit the sensitive data
  • New color picker for fields box, name and description
  • New if department changed also the fields change
  • New disable field if the ticket is closed and the option delete data uncheck
  • New hide the field name from sensitive data form
  • Removed the email templates from the module
  • Removed use support department email as default sender

 

v4.0.3 Released August 10th, 2018

View/hide detailed changelog

  • Update font awesome icons to v5
  • Added support to WHMCS v7.6 and PHP v7.2

 

v4.0.0 Released May 24th, 2017

View/hide detailed changelog

  • Recode module from scratch
  • Support WHMCS 7 and PHP7
  • Improve the UI for admin area
  • New send and store data for client
  • New email alert when data stored
  • New multi language for email
  • New custom integration for buttons and fields
  • New use the support department email as default sender
  • New select desired language
  • Bug fixed, stability improvements

 

v3.1.0 Released December 23rd, 2016

View/hide detailed changelog

  • Improve the UI for the sensitive data box
  • Improve the post date
  • Improve the license call
  • Improve the sensitive data button it will show after installing
  • Improve the sensitive data fields it will show after installing
  • New send sensitive data to client from ticket
  • Fixed a bug while updating the module

 

v3.0.1 Released October 5th, 2016

View/hide detailed changelog

  • Updated template file to work on WHMCS v7
  • Fixed a small bug with admin language

 

v3.0.0 Released July 11th, 2015

View/hide detailed changelog

  • Update module to support WHMCS v6
  • Fixed small bugs
  • Added multi language custom fields
  • Updated the templates files for WHMCS v6

 

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