What is ticket sensitive data?

Ticket sensitive data module for WHMCS protect the support ticket sensitive data by creating secured custom fields and store the sensitive data encrypted in the database. Give your clients a safe system to send their sensitive data secured by using the ticket sensitive data module and creating secured custom fields for each support department and store the sensitive data encrypted in the database, also the module send notification email to client and staff every time a new sensitive data have been added or updated.

Why do you need it?

If you're running a hosting company or an IT company you really need to use our ticket sensitive data module. Most technology companies send sensitive data to their customer or receive sensitive data from their customers but is it safe to store the sensitive data in the database without encrypting the sensitive data that’s why we created the ticket sensitive data module. The ticket sensitive data module gives the administer the ability to create unlimited custom fields for each support department then the staff and clients can use this custom fields to send and receive sensitive data and all data will be stored encrypted in the database.

How it works?

After installing the ticket sensitive data module, the admin can setup the module and manage how it going to work. From configuration you can disable/enable staff and client email notification and attach data to staff and client email also allows staff and client edit data and select which language to use and set the color for the sensitive data fields allow delete sensitive data if ticket is closed. From departments you can create different fields for each department and create the fields with multi languages. If you add new field you can select two type of fields - text and textarea you can enter the display order and hide the field name from sensitive data form also you can disable or enable the field. If the client tries to open a ticket and want to change the department the field will update automatically. The admin can edit the email template for client and staff also the admin can view a list of all sensitive data stored in database.

Features

• Staff and client email notification
• Attach data to staff and client email
• Allow staff and client edit data
• Delete sensitive data if ticket is closed
• Select which language to use and create fields with multi languages
• Box color for the sensitive data fields
• Update fields if department changed
• Create different fields for each department
• View list of all sensitive data stored in database
• Disable field if the ticket is closed and the option delete data uncheck
• Edit email templates
• Hide the field name from sensitive data form
• Two type of fields - text and textarea input
• Fields display order
• Disable or enable the field

We also offer source code for all our products and for the Ticket Sensitive Data it will cost $180 USD please contact us for more details

Owned licenses and source Code licenses include 6 months updates access with the initial purchase. After the first 6 months, updates access can be optionally renewed to maintain access per 6 months or 1 year