AI Support Assistant

AI Support Assistant

Developed By ArkHost

Compatible with WHMCS v8.12

AI Support Assistant for WHMCS

Core Features

AI Integration

  • OpenAI GPT-4o, o1, 3.5 series support
  • Anthropic Claude (Sonnet, Haiku, Opus) support
  • Flexible provider switching
  • Context-aware processing
  • Multi-model consistency

Smart Response System

  • Ticket context analysis
  • Knowledge base article matching
  • Product information integration
  • Similar ticket recognition
  • Technical value preservation
  • Contextual suggestions
  • Pattern-based language handling

Language Support

  • Advanced language detection
  • Enhanced multilingual processing
  • 15 supported languages:
    • Primary: English, Dutch, Russian, German, French
    • Additional: Spanish, Italian, Portuguese, Polish, Turkish
    • Extended: Czech, Danish, Swedish, Hungarian, Romanian
  • Language-appropriate formatting
  • Robust pattern recognition

Content Integration

  • Knowledge base articles
  • Product information
  • Historical tickets
  • Hidden product handling
  • Technical specifications

Technical Requirements

  • WHMCS 8.9+
  • PHP 7.4+
  • OpenAI or Anthropic API key
  • Valid license key

Quick Setup

  1. Upload module files
  2. Activate module
  3. Configure API settings
  4. Start using

How to Use

  1. Open support ticket
  2. Click Robot icon
  3. Review suggestion
  4. Edit if needed
  5. Send to customer

Streamline your WHMCS support with AI assistance by ArkHost.

 

Reviews

5 stars
3
3
4 stars
0
0
3 stars
0
0
2 stars
0
0
1 star
0
0

Nicholas Han @nicholas7621

December 25, 2024 at 06:16:23 PM

ArkHost’s AI Support Assistant has been a solid tool for automating customer interactions. It handles most support inquiries with ease, although it sometimes struggles with more specific questions. Still, it’s a fantastic product for streamlining support.

  • 1 month ago

Payonom @payonom5243

December 25, 2024 at 06:11:43 PM

A great tool for improving response times and handling basic queries. It’s saved us a lot of time. Would love to see more capabilities for handling complex issues

  • 1 month ago
  • Edited

MD Mahfuz Reham @mdn7380

December 25, 2024 at 06:02:46 PM

As a user of ArkHost's AI Support Assistant, I am truly impressed by how seamlessly it integrates into my workflow. It provides quick and accurate responses, significantly improving the efficiency of our support operations. The AI is intuitive, and I’ve noticed a considerable reduction in response times for customer inquiries. Highly recommend it for any business looking to streamline their customer support!

  • 1 month ago

Version Compatibility


Compatible with WHMCS v8.12

Full Version Compatibility


  • Selected versions of WHMCS v8.12
        8.12.0
  • All versions of WHMCS v8.11
  • Selected versions of WHMCS v8.10
        8.10.0
  • Selected versions of WHMCS v8.9
        8.9.0

System Requirements


  • PHP 8.1
  • Ioncube 14
  • php-cURL
  • php-JSON
  • php-MBString
  • php-PDO
  • php-OpenSSL

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By ArkHost

Changelog

v1.0 Released December 1st, 2024

Latest Version


2022/12/01: Initial release.

 

See also

cPanel DNS Manager Module for WHMCS

cPanel DNS Manager for WHMCS is an addon module which allows customers who have only domain names without a hosting package to manage DNS zones of their domain names.

Commercial
Project Management Addon

Track and Bill for your Projects using WHMCS

Commercial
Full SEO Module for WHMCS

Full SEO Module on WHMCS Marketplace: Meta, Canonical, SEF URL, Robots, hreflang

Commercial
CyberESXI

CyberESXI is a module designed for hosting companies using the WHMCS system. With Esx Addon, you can enable your clients to manage the virtual servers you created with Vmware ESX, ESXi software.

Commercial
Enhanced Support System

Enhanced Support System brings you an alternative support experience with clear department layout and ticket counts for each ticket status in every department.

Free