AI Support Assistant

AI Support Assistant

Developed By ArkHost

Compatible with WHMCS v8.12

AI Support Assistant for WHMCS

Core Features

AI Integration

  • OpenAI GPT-4o, o1, 3.5 series support
  • Anthropic Claude (Sonnet, Haiku, Opus) support + Sonnet 3.7 with Reasoning
  • Flexible provider switching
  • Context-aware processing
  • Multi-model consistency

Smart Response System

  • Ticket context analysis
  • Knowledge base article matching
  • Product information integration
  • Similar ticket recognition
  • Technical value preservation
  • Contextual suggestions
  • Pattern-based language handling

Language Support

  • Advanced language detection

  • Enhanced multilingual processing

  • 26 supported languages: English, Dutch, Russian, German, French, Spanish, Italian, Portuguese, Polish, Turkish, Czech, Danish, Swedish, Hungarian, Romanian, Finnish, Maltese, Latvian, Lithuanian, Estonian, Slovenian, Irish, Greek, Croatian, Slovak, Bulgarian

  • Language-appropriate formatting

  • Robust pattern recognition

Content Integration

  • Knowledge base articles
  • Product information
  • Historical tickets
  • Hidden product handling
  • Technical specifications

Technical Requirements

  • WHMCS 8.9+
  • PHP 7.4+
  • OpenAI or Anthropic API key
  • Valid license key

Quick Setup

  1. Upload module files
  2. Activate module
  3. Configure API settings
  4. Start using

How to Use

  1. Open support ticket
  2. Click Robot icon
  3. Review suggestion
  4. Edit if needed
  5. Send to customer

Streamline your WHMCS support with AI assistance by ArkHost.

 

Reviews

5 stars
3
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4 stars
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2 stars
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1 star
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Nicholas Han @nicholas7621

December 25, 2024 at 06:16:23 PM

ArkHost’s AI Support Assistant has been a solid tool for automating customer interactions. It handles most support inquiries with ease, although it sometimes struggles with more specific questions. Still, it’s a fantastic product for streamlining support.

  • 2 months ago
  • Version Number 1.0

Payonom @payonom5243

December 25, 2024 at 06:11:43 PM

A great tool for improving response times and handling basic queries. It’s saved us a lot of time. Would love to see more capabilities for handling complex issues

  • 2 months ago
  • Version Number 1.0
  • Edited

MD Mahfuz Reham @mdn7380

December 25, 2024 at 06:02:46 PM

As a user of ArkHost's AI Support Assistant, I am truly impressed by how seamlessly it integrates into my workflow. It provides quick and accurate responses, significantly improving the efficiency of our support operations. The AI is intuitive, and I’ve noticed a considerable reduction in response times for customer inquiries. Highly recommend it for any business looking to streamline their customer support!

  • 2 months ago
  • Version Number 1.0

Version Compatibility


Compatible with WHMCS v8.12

Full Version Compatibility


  • Selected versions of WHMCS v8.12
        8.12.0
  • All versions of WHMCS v8.11
  • Selected versions of WHMCS v8.10
        8.10.0
  • Selected versions of WHMCS v8.9
        8.9.0

System Requirements


  • PHP 8.1
  • Ioncube 14
  • php-cURL
  • php-JSON
  • php-MBString
  • php-PDO
  • php-OpenSSL

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By ArkHost

Changelog

v1.3 Released March 8th, 2025

Latest Version


  • Language Processing:

  • Added support for 11 new languages: Finnish, Maltese, Latvian, Lithuanian, Estonian Slovenian, Irish, Greek, Croatian, Slovak, Bulgarian

  • New Features: AI Assistant name and custom signature.

 

Previous Versions


v1.2 Released March 1st, 2025

View/hide detailed changelog

  • AI Model Support:
    • **Added Sonnet 3.7 & Sonnet 3.7 with Reasoning models
    • **Improved system prompt for the Sonnet 3.7 reasoning model
    • **Minor bug fixes

 

v1.1 Released February 22nd, 2025

View/hide detailed changelog

  • AI Model Support:

    • OpenAI Integration: Added support for new OpenAI models including o1 series
    • Model Consistency: Improved response consistency across different AI models
  • Language Processing:

    • Detection System: Enhanced core language detection capabilities
    • Pattern Recognition: Added robust pattern-based language detection
    • Multilingual Support: Updated system prompts for improved multilingual responses

 

v1.0 Released December 1st, 2024

View/hide detailed changelog

2022/12/01: Initial release.

 

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