AI Support Assistant for WHMCS

Overview

AI Support Assistant revolutionizes WHMCS support by leveraging advanced AI (OpenAI and Claude) to generate accurate, contextual responses. It intelligently analyzes tickets and synthesizes information from your knowledge base, product database, and support history.

Core Features

Advanced AI Integration

• Dual AI provider support (OpenAI GPT-3.5/4 and Anthropic Claude)
• Flexible provider switching
• Latest model support
• Intelligent context processing

Smart Response System

• Deep ticket context analysis
• Knowledge base article matching
• Product information integration
• Similar ticket pattern recognition
• Technical value preservation (DNS records, configurations)
• Contextual response generation

Comprehensive Language Support

• Automatic language detection
• 15 languages supported:
  • Primary: English, Dutch, Russian, German, French
  • Additional: Spanish, Italian, Portuguese, Polish, Turkish
  • Extended: Czech, Danish, Swedish, Hungarian, Romanian
• Language-appropriate formatting and greetings

Intelligent Content Integration

• Knowledge base article matching
• Product information incorporation
• Historical ticket analysis
• Hidden product handling
• Technical specification preservation

Easy Administration

• Simple configuration interface
• API credential management
• Content integration toggles
• Response parameter controls
• Usage monitoring

Technical Requirements

• WHMCS 8.9+
• PHP 8.1+
• OpenAI or Anthropic API key
• Valid license key

Installation & Setup

1. Simple file upload installation
2. Quick activation process
3. Straightforward configuration
4. Immediate usage capability

Usage

1. Open any support ticket
2. Click Robot icon in editor
3. Review AI-generated response
4. Edit if needed
5. Send to customer

Support & Updates

• 12-month updates included
• Professional support via client area
• Regular feature updates
• Security patches
• One license per installation