Panopta provides advanced network and server monitoring for online businesses and service providers.
Automate the process of allocating tickets among departments and admin users.
Provide variable length support pin to your customers for quick verification
Tools for your support desk
REVE Chat is a cloud based live chat platform that enables businesses with online presence to proactively engage with website visitors.
Our Sipgate.io module for WHMCS offers the perfect communication solution
Profile picture is a WHMCS module by which user can add his or her profile picture to show on profile page
An online help desk that allows you to improve customer service while better utilizing employees and lowering your overall support costs.
Checks for support tickets that are not linked to a Client or Sub-Account, and links them using the submitting e-mail address
Extend the methods of tickets filtering and monitor the time since the last customer reply.
Add a new ticket search dialog to the head area of your WHMCS Administration template making ticket access a snap.
Network Issue Notification will send an automatic email to all clients with hosting on the affected server alerting them to the issue when a new Network Issue has been added.
AMANDA is an integrated ticket response system capable of giving human-like responses based on a number of presets.
The WHMCS Networkissue module replaces the WHMCS's own feature and provides you some additional features.
Add professional articles with video and text to your Knowledgebase.
Change ticket status to "In Progress" when your support view a ticket.
Make your ticket answers more professional!
Create and link a new client from the ticket view with one-click.
This module allows us to track the time that we spend working on a particular client's support requests.
Open up the remote use of Kayako tools while you manage tickets right in the Kayako panel.