GoSquared Analytics and Live Chat

Want to add real-time web analytics and live chat to your WHMCS website? You've come to the right place – this guide will show you how to get set up with GoSquared Analytics and Live Chat for your WHMCS website.

Requirements

You must be running v5.3 or higher of WHMCS.
You'll also need a GoSquared account.

Install GoSquared Analytics and Live Chat

Download the module contents from the WHMCS Marketplace.
Extract the contents of the Zip file and add the folder into the root directory of your WHMCS installation.
In WHMCS, go to Setup > Addon Modules.
Find GoSquared WHMCS Module in the list and click the Activate button.
Once activated, go back to the module on that screen and click the Configure button.
Copy and paste your GoSquared JavaScript Snippet, Site Token, and API Key into the provided boxes.
Hit the Save Changes button.

Supported WHMCS Event Tracking

Invoice Paid
Quote Accepted
Late Fee Added
Invoice Payment Added
Cancellation & Refund Request Received
Invoice Cancelled
Invoice Created
Invoice Refunded
Quote Created
Quote Status Updated
Cancellation Request Received
Failed Fraud Check
Passed Fraud Check
Service Deleted
Activated as Affiliate
Logged In
Logged Out
Ticket Closed
Ticket Opened
Ticket Opened (by Admin)

Reviews

5 stars

4 stars

3 stars

2 stars

1 star

Jumbe Seleman @jumbe2091

December 22, 2020 at 10:09:38 AM

What a wonderful tool to monitor and engage with your customers

3 years ago

Version Compatibility

Compatible with WHMCS v7.10

Full Version Compatibility

Selected versions of WHMCS v7.10
7.10.0
All versions of WHMCS v7.9
All versions of WHMCS v7.8
All versions of WHMCS v7.7
All versions of WHMCS v7.6
All versions of WHMCS v7.5
All versions of WHMCS v7.4
Selected versions of WHMCS v7.3
7.3.0
All versions of WHMCS v7.2
All versions of WHMCS v7.1
All versions of WHMCS v7.0
All versions of WHMCS v6.3
All versions of WHMCS v6.2
All versions of WHMCS v6.1
All versions of WHMCS v6.0
All versions of WHMCS v5.3

System Requirements

PHP 5.2.0 or higher
WHMCS 5.3 or higher
A GoSquared account

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Visit Website Contact Support

Developed By HostBend

Changelog

v2.0.0 Released April 21st, 2020

Latest Version

Changed from manual event tracking to API event tracking. Added support for automatic identity detection for logged in users.

Previous Versions

v1.0.1 Released April 16th, 2020

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Changed code to output in footer so that additional analytics tracking snippets work properly.

v1.0.0 Released January 31st, 2019

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A fully functional module is now available. Just download, move the contents to the module folder, and follow the instructions in the readme file.