GoSquared Analytics and Live Chat

GoSquared Analytics and Live Chat

Developed By HostBend

Compatible with WHMCS v7.10

Want to add real-time web analytics and live chat to your WHMCS website? You've come to the right place – this guide will show you how to get set up with GoSquared Analytics and Live Chat for your WHMCS website.

Requirements

  • You must be running v5.3 or higher of WHMCS.
  • You'll also need a GoSquared account.

Install GoSquared Analytics and Live Chat

  1. Download the module contents from the WHMCS Marketplace.
  2. Extract the contents of the Zip file and add the folder into the root directory of your WHMCS installation.
  3. In WHMCS, go to Setup > Addon Modules.
  4. Find GoSquared WHMCS Module in the list and click the Activate button.
  5. Once activated, go back to the module on that screen and click the Configure button.
  6. Copy and paste your GoSquared JavaScript Snippet, Site Token, and API Key into the provided boxes.
  7. Hit the Save Changes button.

Supported WHMCS Event Tracking

  • Invoice Paid
  • Quote Accepted
  • Late Fee Added
  • Invoice Payment Added
  • Cancellation & Refund Request Received
  • Invoice Cancelled
  • Invoice Created
  • Invoice Refunded
  • Quote Created
  • Quote Status Updated
  • Cancellation Request Received
  • Failed Fraud Check
  • Passed Fraud Check
  • Service Deleted
  • Activated as Affiliate
  • Logged In
  • Logged Out
  • Ticket Closed
  • Ticket Opened
  • Ticket Opened (by Admin)

 

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Version Compatibility


Compatible with WHMCS v7.10

Full Version Compatibility


  • Selected versions of WHMCS v7.10
        7.10.0
  • All versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
        7.3.0
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0
  • All versions of WHMCS v5.3

System Requirements


  • PHP 5.2.0 or higher
  • WHMCS 5.3 or higher
  • A GoSquared account

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By HostBend

Changelog

v2.0.0 Released April 21st, 2020

Latest Version


Changed from manual event tracking to API event tracking. Added support for automatic identity detection for logged in users.

 

Previous Versions


v1.0.1 Released April 16th, 2020

View/hide detailed changelog

Changed code to output in footer so that additional analytics tracking snippets work properly.

 

v1.0.0 Released January 31st, 2019

View/hide detailed changelog

A fully functional module is now available. Just download, move the contents to the module folder, and follow the instructions in the readme file.

 

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