What it does

Encrypts sensitive client data in WHMCS support tickets using AES-256-CBC encryption. Clients add passwords, API keys, or confidential information through an automatic field that appears on ticket pages. Only authorized support staff can decrypt and view the data.

Technical details

• AES-256-CBC encryption
• Data encrypted at rest in database
• Auto-injection into existing ticket pages without template modifications
• Works with any WHMCS theme
• PHP 8.1+ compatible
• Configurable auto-removal of secure data

Features

• Clients can add, edit, or delete their encrypted data
• Administrators view encrypted data through ticket interface
• All actions logged for audit purposes
• Configurable retention period (or retain indefinitely)
• Multi-language support: English, Spanish, French, Portuguese, Russian, Dutch, Italian, German
• Access control via WHMCS admin roles

Requirements

• WHMCS 8.9+
• PHP 8.1+
• MySQL 5.7+

Installation

Upload to /modules/addons/secure_ticket_data/, activate in Setup > Addon Modules, configure retention period and permissions.

Use cases

• Sharing database passwords for troubleshooting
• Providing API keys for service configuration
• Transmitting login credentials securely
• Any sensitive data that shouldn't appear in plain text tickets

Data retention is configurable. Include module files in backups.