We have created an addon so that when someone places an order, and it is marked as a fraud due to any reasons, it will automatically open a ticket and email them telling them that order was placed as fraud and investigated. The staff can then respond back immediately telling them the reason for the investigation, it may not be a fraud.
The good thing about this addon is that you don't need to wait until your client emails you telling you that the order was placed as a fraud. Instead, you can immediately investigate the ticket yourself
Feature:
We also offer source code for all our products. Please contact us for more details.
Contact Us:
If you have any questions at all, you can contact us via our group page.
Please also note that our WS Module is provided as described on our website and are subject to our own Terms of Service. Information provided about this product on the WHMCS Marketplace may be outdated. If you have any questions or doubts, please either refer to our website for the latest product information or contact us directly via our website
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
Fixed: Error when formatting ticket before submission
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Jason Peachey @jason8483
As a company that uses tickets for tracking communications between employees and clients, having a ticket auto generated for fraud just makes our life that much easier.
This is an excellent module for business's that see a high fraud rate or is processing credit card transactions.
The install is simple, and the user interface makes it simple on setting up the ticket template you would like created when a fraud order potentially comes in.
Keep up the excellent work!
Adam Coates @adam5136
If you're looking for a company to create custom WHMCS add-ons, we highly recommend WHMCS Services. We've been working with them since early 2021, and they've been instrumental in helping us streamline our business operations. The team is amazing, and Andy in particular has been a fantastic resource. We're extremely grateful for all that they've done for us, and we hope they continue to thrive in the years to come.
N S @jk5851
Works fantastic, as all other modules we bought from you.
Petr Maléř @petr8410
Thank you for a functional and great product, I recommend it
Businezz 99 @Businezz99
The support is great as always. It's my 3rd module that I am buying from them.
Bruno Faria @bruno9007
Great module, even better support!
Nicholas Sansom @My-Global-Solutions-Group
This has by far been my most favourite purchase from WHMCS Services as it allows you to choose to alert the customer that their order needs manual review and saves the customer having to open a ticket manually or calling to ask why their order needs to be reviewed by the team.
Highly recommend this. Has saved me time and money.
Roberto @roberto8576
No comment provided.
WHMCS Services @whmcsservices
I see you give me 2 stars but I check my system I don't see any Roberto with this module? Can you email me with your account email to I can help you?
Owner@WHMCS ServicesJian Yang @jian7782
Cooperate with automatic fraud detection and manual order filtering. Very good
We will order again absolute perfect.
WHMCS Services absolutely trustworthy we have 10 modules.
Patrick Sánchez Beyrer @patrick7251
One of the best modules i ever used! Auto Ticket Fraud Order helps me in every situation i need it!
Festus Opp. @festus6488
Very helpful, great job!
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesBlake Bessett @SectorByteSolutions
This module is supper helpful to make sure you don’t lose client to fraud order as it lets them know you are looking into their order and why it was marked as fraud. Super helpful as a lot of legit people get marked a fraud and they are not. Don't let a single legit customer get away and go somewhere else!
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesKhaled Mohaissen @khaled6970
great addon
+rep
WHMCS Services @whmcsservices
Thanks for the feedback,
Owner@WHMCS ServicesRad Web Hosting @rad-web-hosting
Very smart module to double-check and save sales
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesAdrian Budzowski @WEB_STUDIO24_LTD
We are using a few modules from this company and we never had an issue with it. They are highy recomended, great modules.
WHMCS Services @whmcsservices
Thanks for the feedback,
Owner@WHMCS ServicesSimon Bryant @cybernode
This module is perfect as it allows you to alert the customer that their order needs reviewing and saves the customer having to open a ticket or calling to ask why there order needs to be reviewed.
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it
Owner@WHMCS ServicesAlfred Guenter Pogner @Alfred
No comment provided.