We have created an addon so that when someone places an order, and it is marked as a fraud due to any reasons, it will automatically open a ticket and email them telling them that order was placed as fraud and investigated. The staff can then respond back immediately telling them the reason for the investigation, it may not be a fraud.
The good thing about this addon is that you don't need to wait until your client emails you telling you that the order was placed as a fraud. Instead, you can immediately investigate the ticket yourself
We also offer source code for all our products. Please contact us for more details.
If you have any questions at all, you can contact us via our group page.
Please also note that our WS Module is provided as described on our website and are subject to our own Terms of Service. Information provided about this product on the WHMCS Marketplace may be outdated. If you have any questions or doubts, please either refer to our website for the latest product information or contact us directly via our website
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
Fixed: Error when formatting ticket before submission
Updated Licence Code
Free live chat App
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Customer service platform with live chat and customer engagement capabilities
PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 444+ Articles on cPanel, Plesk, DA, Softaculous, etc.
Collect & protect your customers important and highly-sensitive information