Although this utility is currently provided by WHMCS, this addon lets you know the reason for the cancellation by asking the client the reason for the cancellation.
Once a client requests a cancellation, it will create a ticket that will be placed on our "Accounts/Billing" queue. The ticket will include their package details and cancellation request. The staff can then inquire to find out why he/she requested to cancel or try to persuade them to remain with your company.
Feature:
Contact Us:
If you have any questions at all, you can contact us via our group page.
Pricing Information:
Once that year ends, it sends an invoice to you for renewal. It will be $19.99 for two years. After payment, you will continue to receive support and updates on our module release. If you do not want to continue, you can email us to cancel the invoice - Optional Renewals. This will entitle you to continued user support, Module updates, and access to a stored download on our website.
Additional Feature Request:
Are you looking for a specific feature or have an idea to enhance this module? Reach out to us! We'll happily add it for you please contact us.
Please also note that our WS Module is provided as described on our website and is subject to our Terms of Service. Information provided about this product on the WHMCS Marketplace may be outdated. If you have any questions or doubts, please either refer to our website for the latest product information, or contact us directly via our website.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
Added Select admin id for API
Added Available merge fields under the ticket template textarea
Added Ticket Editor
Added Terms of Service textarea editor
Added Enable/Disable Terms of Service
Added Merge fields to ticket subject
Fixed Product Name
Added Donate Link Updated Module to support WHMCS v6
Easily accept Bitcoin, Tether, Ethereum and many other crypto payments on your WHMCS website
As WHMCS does provide tax rules options where you can configure your GST tax but we have some extra features in our module that makes it stand out and necessary to use.
A handling fee are the costs that business owners incur when processing payments from customers.
Introduce discounts applicable to orders of specified products combinations or quantities.
Gianluca Iannotta @gianluca9380
No comment provided.
Azar @azar7377
No comment provided.
supremes @supremes6646
No comment provided.
João Rizzon @joo3388
Todos os módulos addons desta empresa são altamente recomendados. Acabam ajudando e facilitando o dia a dia da empresa.
Jason Peachey @jason8483
Being able to track your cancellations via ticket is very handy. We take this opportunity to attempt retention of the client, and using the ticket system is a great way to track communications between client and yourself.
Highly recommend this module for its ease of use, and very friendly user interface.
Keep up the great work! Look forward to purchasing many more modules in the future.
Oduntan Stephen @oduntan3283
I really love this addon. It follows GDPR.
Kendall Reagor @kendall6379
We love this module! It is one of our favorites. It works great and the guys are responsive to any issues. Thank you whmcsservices!
Businezz 99 @Businezz99
Really nice and useful module.
Todd Haumann @todd950
Amazing add-on, gives me another chance to try to save client from cancelling service. Great purchase and amazing support. Thank you!
Bruno Faria @bruno9007
Great module, even better support!
Nicholas Sansom @My-Global-Solutions-Group
Great module and does just what it says. Highly recommended espicaally for those who have contracts in place with clients.
Austin Les @austin4922
No comment provided.
WHMCS Services @whmcsservices
Do you've any tickets to provide that this module not working? I see you change the star from 5 to 3
Owner@WHMCS ServicesJian Yang @jian7782
Very good module, can confirm customer cancel order, and collect comments
We will order again absolute perfect.
WHMCS Services absolutely trustworthy we have 10 modules.
Patrick Sánchez Beyrer @patrick7251
One of the best modules i ever used! Cancellation Ticket helps me in every situation i need it!
Festus Opp. @festus6488
No comment provided.
Rad Web Hosting @rad-web-hosting
This works well for two reasons: You can save clients from cancelling and also determine the actual causes of client dissatisfaction to improve service.
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesAlfred Guenter Pogner @Alfred
No comment provided.