Being able to respond to important events in your business is key to providing great customer service. When a potential client reaches out to you for information, being able to respond quickly can make or break the deal. Responding to messages from your existing clients can keep them happy, and can avoid frustrated rants in online forums.
WHMCS is great for automating many processes, and taking care of the day-to-day tasks required for the operation of your business. However, an important aspect that is missing from WHMCS is efficient and timely notifications.
TH Browser Notifications solves this problem using a custom notification system that alerts you to important events, allowing you to respond and take action immediately. Unlike many traditional browser notification scripts, TH Browser Notifications can display an alert on your screen, even if you are in another browser tab/window, or even another using another application! Never again will you miss important events!
TH Browser Notifications does not require the installation of any software on your computer, or any additional browser plugins. Once you activate the module in WHMCS, and configure the settings, you’re ready to go!
If 'Title Notifications' are enabled the browser title bar will be updated with information to alert you to new events. Quickly see the information you want to see, even when you are browsing in a different tab.
Enabling 'Audio Notifications' will cause a notification sound to play when a new event occurs. Audio notifications are a great way to get your attention, especially if you may not always be in front of your computer.
One of the best features of this module is the ability to receive pop-up notifications using the Notifications API of modern browsers. With most browser pop-up notifications you need to actually be on the page to receive the pop-up messages. This makes them easy to miss if you are browsing in a different tab or window, or using a different application. With the TH Browser Notifications module it's much easier. By using the Notifications API we are able to show pop-up alerts outside of the browser window. So you can receive pop-up notifications while browsing the internet in another tab, or even while you are working in a different application, as long as you have your browser open and real-time updates enabled in the module settings.
The standard version of WHMCS requires you to reload the page to check for things like new tickets, and pending orders. Refreshing pages can now be a thing of the past! This module can run in the background, notifying you immediately upon a new ticket, overdue invoice, or pending order, all without needing to refresh the page.
All of the text shown in this module is contained in an easily-configurable language file. The module uses the same naming scheme for language files that is used by WHMCS, and the module language is automatically selected based on the language you use in WHMCS.
All setting in this module can be set on an individual user basis, allowing each administrator to set the options that work best for them. The types of notifications you wish to receive, and the events you wish to receive notifications for, can all be configured easily.
The module is available on an annual license for $20 CAD per year.
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The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
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