Discord Notifications

Discord Notifications

Developed By Encrypted Laser Limited

Compatible with WHMCS v7.7

Want instant Discord notifications? Want to know when you have received a ticket reply without waiting for emails to give you a notification?

This hook will allow just that!

It's free, open source and customisable - offering instant notifications within your Discord server.

Configuration Options

  • Set a specific rank depending on the notification type to get pinged to deal with it.
  • Automatically generated link to instantly navigate to the page the notification is relating to.
  • Configurable name of bot sending messages.

Notification Types

  • Invoice Payment Received
  • Invoice Refunded
  • New Pending Order
  • Order Accepted
  • Order Marked As Fraudulent
  • Cancellation Request Received
  • New Network Issue
  • New Ticket Opened
  • New Ticket Reply Received



5 stars
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1 star

Kurniawan Ramadhani @kurniawan7063

October 11, 2019 at 04:42:14 AM

How I can send message with different text channel.
ex : Ticket message send to ticket channel, order message send to Order Channel ?

  • 3 months ago

Adam Gliori @adam7791

May 13, 2019 at 11:57:14 AM

Works 100%

Thanks for cool hook.

  • 8 months ago

Kamran Khan @kamran1350

January 8, 2019 at 02:50:12 PM

I copied the file in public_html/apps/whmcs/includes/hooks/WHMCS-Discord-Notifications.php

somehow I don't see WHMCS showing me anything.

Does it show notifications to customer or admin or both?

I'm using Version: 7.1.1 and this is what I did after copying file.

1. Open admin in firefox and client in CHROME browser
2. created a ticket by client
3. answered ticket by admin wihle viewing client. No notification appeared.
4. Refreshed the page of client. Replied by client while viewing admin. No notification appeared.

What am I missing? It's such a lovely thing to have.

William Phillips @MetallicGloss

March 15, 2019 at 10:25:06 PM

Please make sure that you've updated the configuration area at the top of the hook file correctly. The hook is currently working - from your steps the notifications should have been fired at steps 2 and 4 and sent to the Discord channel you set. If you didn't see any notification appearing in your Discord, I'd double check the config. I hope that helps!

Owner@Encrypted Laser Limited  
  • 1 year ago
  • Edited

Ryan @ryan6525

December 14, 2018 at 08:21:56 AM

Great hook and very simple to install and customize.

William Phillips @MetallicGloss

March 15, 2019 at 10:21:39 PM

Thanks for the feedback!

Owner@Encrypted Laser Limited  
  • 1 year ago

Noah Hayward @noah5244

October 11, 2018 at 11:02:43 AM

Real easy and fast to setup, would recommend 5/5

William Phillips @MetallicGloss

March 15, 2019 at 10:21:56 PM

Thank you for your review!

Owner@Encrypted Laser Limited  
  • 1 year ago
  • Version Number 1.2

indrek K @indrek3921

August 18, 2018 at 06:30:06 AM

Good job

William Phillips @MetallicGloss

October 9, 2018 at 06:42:59 PM

Thank you! :)

Owner@Encrypted Laser Limited  
  • 1 year ago
  • Version Number 1.1
  • Edited

Josh Brookes @Joshuaharry

June 25, 2018 at 01:59:11 AM


Where to install this, im not sure?


William Phillips @MetallicGloss

October 9, 2018 at 06:43:33 PM


You'd install it within your /includes/hooks/ directory.

Kind regards,
William Phillips

Owner@Encrypted Laser Limited  
  • 1 year ago
  • Version Number 1.1

Andrew Bailey @andrew7178

May 21, 2018 at 07:25:02 AM

Tested on 7.5.1 - Error: ArgumentCountError: Too few arguments to function processNotification(), 1 passed - line 274

This should be fixed as I think this is an extremely useful hook. Will check back once it is supported.

William Phillips @MetallicGloss

May 24, 2018 at 02:19:02 AM (Edited)

This has since been corrected & updated to the latest version of WHMCS.

Owner@Encrypted Laser Limited  
  • 1 year ago
  • Version Number 1.1

Andrew S @andrew7625

February 10, 2018 at 06:48:06 AM

Decided to give this a shot but it seems to be erroring out with "Failed 400" when doing Network issues.

Other than that, great script!

William Phillips @MetallicGloss

May 24, 2018 at 02:19:52 AM (Edited)

Thank you for the review, and thanks for bringing that to my attention.

That error has been corrected in the latest version that is on GitHub. I hope it helps!

Owner@Encrypted Laser Limited  
  • 1 year ago
  • Version Number 1.1
  • Edited

James Roberts @jungleGNZ

October 15, 2017 at 02:59:09 PM

Great hook. Simple to setup (edit php file) and place into WHMCS.
Works well. Nice job.

William Phillips @MetallicGloss

January 18, 2018 at 02:36:51 AM

Thank you!

Owner@Encrypted Laser Limited  
  • 2 years ago
  • Version Number 1.1

Version Compatibility

Compatible with WHMCS v7.7

Full Version Compatibility

  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Encrypted Laser Limited


v1.3 Released December 1st, 2018

Latest Version

General script improvements, addition of new notification messages, modified and updated configuration and per-notification settings.


Previous Versions

v1.2 Released August 1st, 2018

View/hide detailed changelog

Updated to stay compatible with latest WHMCS versions.


v1.1 Released September 24th, 2017

View/hide detailed changelog

Initial Version


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