Reading Emails & Tickets Report

Reading Emails & Tickets Report

Developed By Isaac Glikson

Compatible with WHMCS v7.5
  • Multi Language
  • Support Tickets List
  • Support Tickets Details
  • Customer Emails
  • Email Logs (including tickets emails log when its enabled)

How to install the addon:

  • Upload & unzip the emails_read_report.zip in the main root WHMCS directory
  • In the admin WHMCS menu go to Setup > Addon Modules, and Activate the module
  • Then enable the permmisions for all the groups
  • That's it!

Now you can start using the addon:

  • Under "Client Profile > Emails" or under "Utilities > Logs > Email Message Log" or in the "Tickets Support system" you will see in the last column a new green check icon
  • If the icon is disabled then the customer still didn't see the email
  • If its bold and enabled then the customer can read the email
  • By clicking on this icon you will get a popup with a full report: how many times the customer read this email and all the details (time, ip , browser)

Uninstall the addon:

  • If you want to remove all the emails read history report
  • Go to the module configurations and check first the "On deactivate delete info" checkbox and click save
  • Then Uninstall the addon

support@itech-websolutions.com

Enjoy!

 

Reviews

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Ram Freedman @Ram

June 28, 2018 at 09:22:25 AM

Great module - Finally I can know if a customer got my email.
This is a must to have module!

  • 2 weeks ago

Vadim Leonidov @Vadim

March 25, 2018 at 03:23:34 PM

Exactly what i was looking for! Great plugin, Thanks.

  • 3 months ago
  • Version Number 1.1

Version Compatibility


Compatible with WHMCS v7.5

Full Version Compatibility


  • Selected versions of WHMCS v7.5
        7.5.0
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
        7.3.0
  • All versions of WHMCS v7.2

System Requirements


  • ioncube 10

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Isaac Glikson

Changelog

v1.2 Released March 18th, 2018

Latest Version


  • Start

 

See also

MSG91 SMS/OTP Plugin

MSG91 WHMCS SMS plugin gives you the power and flexibility to stay connected with your customers by sending them an SMS and OTP's for 2FA at the crucial steps that matters the most.

Free
Email Plus+

Transactional email support for Sendgrid, Mailgun, Postmark, Sendinblue, Mailjet, Sparkpost, Mandrill and AmazonSES

Commercial
SMS Manager

More Advanced SMS System (Two-Factor Authentication

Commercial
CRM For WHMCS

Manage contacts, follow-ups, campaigns and other aspects of your customer relationships.

Commercial
Email Verification Pro

Verification Your Email

Commercial