Reading Emails & Tickets Report

Reading Emails & Tickets Report

Developed By Isaac Glikson

Compatible with WHMCS v7.6
  • Multi Language
  • Support Tickets List
  • Support Tickets Details
  • Customer Emails
  • Email Logs (including tickets emails log when its enabled)

How to install the addon:

  • Upload & unzip the in the main root WHMCS directory
  • In the admin WHMCS menu go to Setup > Addon Modules, and Activate the module
  • Then enable the permmisions for all the groups
  • That's it!

Now you can start using the addon:

  • Under "Client Profile > Emails" or under "Utilities > Logs > Email Message Log" or in the "Tickets Support system" you will see in the last column a new green check icon
  • If the icon is disabled then the customer still didn't see the email
  • If its bold and enabled then the customer can read the email
  • By clicking on this icon you will get a popup with a full report: how many times the customer read this email and all the details (time, ip , browser)

Uninstall the addon:

  • If you want to remove all the emails read history report
  • Go to the module configurations and check first the "On deactivate delete info" checkbox and click save
  • Then Uninstall the addon




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1 star

Mirko Lednicki @mirko3084

October 22, 2020 at 04:27:16 PM

Hi is it working with WHMCS 8

  • 3 years ago

Pavel @pavel4899

January 18, 2020 at 03:30:40 PM

Its ok

  • 4 years ago

Ram Freedman @Ram

June 28, 2018 at 02:22:25 PM

Great module - Finally I can know if a customer got my email.
This is a must to have module!

  • 5 years ago

Vadim Leonidov @Vadim

March 25, 2018 at 08:23:34 PM

Exactly what i was looking for! Great plugin, Thanks.

  • 6 years ago
  • Version Number 1.1

Version Compatibility

Compatible with WHMCS v7.6

Full Version Compatibility

  • Selected versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
  • All versions of WHMCS v7.2

System Requirements

  • ioncube 10

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Isaac Glikson


v1.2 Released March 18th, 2018

Latest Version

  • Start


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SMS Manager

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SMS Alert

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