Integrate WHMCS with the Mautic Marketing Automation Platform

Error when canceling an order from WHMCS admin or API

In some cases when canceling an order on WHMCS and Mautic did not found the client email on the Mautic contacts list, an error return right after the cancelation trigger. This issue occurs in some cases and not prevent the cancelation but can prevent other hooks to proper fire.

Remove contact's segment from Cancel and Refound trigger

Now both CancelOrder and CancelAndRefundOrder actions on WHMCS remove the associated contact from the mapped products segments.

Authentication in the Mautic API

Refactoring the authentication in the Mautic API for better performance and reducing the number of necessary queries.

Changing the segment sync trigger

now the contacts will be added to the segments when the order is paid instead of the checkout as it was previously.

This change is to ensure that all orders placed by the customer area or the administrative area have their segments properly synchronized.

Improvement on contact identification

New checks and improvements were made to ensure the correct identification of the contact for synchronization with Mautic.

Create client from WHMCS admin

New checks have been added to not identify the admin as being the contact and avoid the error mautic_id is null.

Email as a primary identifier

Now WHMCS no longer needs to store the Mautic contact ID to be able to associate with the WHMCS client, this way if the contact ID ceases to exist or changes in Mautic the synchronization will not fail.

Refactoring the client sync tool

A refactoring of the client synchronization tool has been carried out, it is now possible to select the number of concurrent requests allowing to decrease the synchronization time by sending different simultaneous requests. You can now also select whether you want to sync inactive accounts in addition to existing inactive products.

Attention: if your Mautic is hosted on a shared or low-performance server or your PHP is configured with low maximum execution time, when setting many concurrent requests it is possible that synchronization times out. If this occurs try to decrease the number of connections.

Menu

Improvements in the menu layout and organization of the options.

• Fixed issue on client's sync;
• Fixed error after purchase if client not synced correctly
• Compatible with Mautic 3.x

• Updated Mautic API library to version 3;
• Compatibility with Mautic 3;
• Fixed issue when an administrator tries to add client but returns error message;
• Fixed error when an administrator adds a request that there is no invoice generation;

• Changed the tracking pixel from the footer to head;

New Features

• Add functionality to sync existing clients of WHMCS directly to Mautic end assign then to respectively mapped segments.

New Features

• When the WHMCS admin cancels an order, the customer is removed from the product segments in Mautic;
• When the customer cancels a product, their contact in Mautic will be removed from the product segments;
• When a domain is deleted, the WHMCS client is removed from the Mautic segment;

Improvements

• Improvement in the process of updating client data in Mautic when it is updated in WHMCS;

Improvements

• Now, when the customer requests the removal of the email from email marketing campaigns, the contact in Mautic will be marked with the DNC option to not receive any contact through Mautic either (GDPR Compliance).

New Features

• Mapping domain TLDs to Mautic segments: When a client requests a domain registration in WHMCS it will be included in the mapped Mautic segment;
• Product Mapping for Mautic Segments: You can now map existing products in WHMCS to Mautic segments, allowing you to add customers in the segments according to products purchased in WHMCS;

Bug fix

• Fixed error when inserting client through the admin of WHMCS;

Bugfix

• Changed triggers priorities for greater compatibility;

Enhancements

• Inserted pixel tracking when the browser does not support javascript execution;

New Features

• Inserted Mautic API connection verification routine;
• Created new Health Status page for checking and debugging the configuration and connection to the Mautic API;

Bugfix

• Correct the blank screen after insert or update the Mautic credentials;

Improvements

• Add language file for spanish language;
• Add language file for portuguese-br language;

Improvements

• New module interface;
• Improvement in the contact creation verification process in Mautic;
• Improved synchronized information between WHMCS and Mautic;
• Correction of the country name in the synchronization of the customer data;
• Phone standardization in international format.

Enhancements

• Synchronization of contacts created in WHMCS. Now every time a new contact is entered by a WHMCS client, the will be synced in Mautic as a new contact. If the contact exists your data is updated.

Improvements

• Improved contact creation performance in the registration of a new customer in WHMCS;
• Improved verification of existing contacts to avoid duplicity;
• Improvements in compatibility when creating the necessary tables in the database.

Updates

• Update Mautic API library to 2.15;
• Add compatible with WHMCS 7.7;
• Add compatible with Mautic 2.15.

1.0.0

First public release.