Auto Cancel Expired Orders

Overview

Colonelserver Auto Cancel Expired Orders is a smart WHMCS addon that automatically cancels long-pending unpaid orders, helping you maintain a clean and accurate order list.

The module runs daily with your WHMCS cron and can optionally cancel the linked unpaid invoice as well. It’s built for automation, safety, and transparency — featuring dry-run mode, per-run limits, and detailed logging.

Key Features

Automatically cancels Pending orders older than a configurable grace period
Optionally cancel related unpaid invoices
Dry-Run Mode to test safely without making changes
Select comparison field: Invoice Due Date or Order Date
Optional logging in WHMCS Activity Log and Module Log
Set maximum records per run for safety
Runs automatically via Daily Cron Job (manual CLI also available)
Compatible with WHMCS 7.10 – 8.x

Benefits

Keep your WHMCS dashboard clutter-free
Improve billing accuracy
Reduce manual clean-up tasks
Ensure consistency between orders and invoices
Save admin time and maintain a professional system

Installation

Upload to modules/addons/cs_auto_cancel_orders/
Activate from WHMCS Admin → System Settings → Addon Modules
Configure grace period, cutoff field, and options
(Optional) Copy crons/cs-auto-cancel-orders.php to your WHMCS crons/ folder

Configuration Options

Setting Description Grace Days Days after which unpaid orders are cancelled Cutoff Field Use Invoice Due Date or Order Date as reference Invoice Action Cancel invoice or keep it open Dry-Run Test mode, no data changes Limit Per Run Maximum orders processed per cron Log to Activity Write entries to WHMCS Activity Log

Notes

Does not terminate hosting services — only cancels orders & invoices
Safe to use in production
Designed & maintained by Colonelserver

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Version Compatibility

Compatible with WHMCS v8.13

Full Version Compatibility

Selected versions of WHMCS v8.13
8.13.0 - 8.13.1
All versions of WHMCS v8.12
All versions of WHMCS v8.11
Selected versions of WHMCS v8.10
8.10.0
Selected versions of WHMCS v8.9
8.9.0
Selected versions of WHMCS v8.8
8.8.0
All versions of WHMCS v8.7
All versions of WHMCS v8.6
All versions of WHMCS v8.5
All versions of WHMCS v8.4
All versions of WHMCS v8.3
All versions of WHMCS v8.2
All versions of WHMCS v8.1
All versions of WHMCS v8.0
All versions of WHMCS v7.10
All versions of WHMCS v7.9

System Requirements

PHP 8.1

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Visit Website Contact Support

Developed By Colonel server

Changelog

v1.0.0 Released October 27th, 2025

Latest Version

1.0.0 — Initial Release

First release of Colonelserver Auto Cancel Expired Orders
Automatically cancels overdue unpaid orders
Optional invoice cancellation
Dry-run mode for testing safely
Per-run limit and detailed logging
Fully compatible with WHMCS 7.10–8.x