Acronis Cyber Cloud

Acronis Cyber Cloud

Developed By Acronis

Compatible with WHMCS v8.1

About Acronis Cyber Cloud

Acronis Cyber Cloud is a platform that enables service providers to deliver cyber protection in an easy, efficient and secure way.

With one solution, you and your customers gain access to backup, disaster recovery, AI-based malware and ransomware protection, security and management tools, file sync and share, and blockchain-based file notarization and e-signature services, all managed from a single console.

Provisioning of Acronis Cyber Cloud requires a subscription agreement from Acronis.

If you are not already an Acronis cloud partner, you can assess fit for your organization and start profiting today with a free 30-day trial of Acronis Cyber Cloud:

  • https://www.acronis.com/en-us/cloud/service-provider/platform/

You will have the ability to sell:

  • Cyber Protection Provides cyber protection, monitoring, management, backup, and disaster recovery that satisfy most users' needs. Available in per gigabyte and per workload billing modes. The standard protection can be extended with advanced protection packs:
    • Advanced Backup Strengthen your data protection services by ensuring clients never lose data, even between scheduled backups. Extend backup capabilities to SAP HANA, Oracle DB, and application clusters.
    • Advanced Management Delivers integrated patch management and comprehensive toolset for better management of clients’ protection and easier work tracking and planning.
    • Advanced Security Expands protection to cover web attacks and exploits, improve detection rates and reactiveness to emerging threats, reduce false positives, and ensure no threat recurrence.
    • Advanced Disaster Recovery Makes disaster recovery painless and increases efficiency with orchestration, runbooks, and automatic failover.
  • File Sync & Share Provides file sharing that allows users to store and share encrypted content in the cloud, and to synchronize it across their devices. Available in per gigabyte and per user billing modes.
  • Notary Enables users to notarize and verify files by using the Blockchain technology, and sign files electronically.
  • Physical Data Shipping Enables users to send data to the cloud data center on a hard disk drive instead of transferring the data over the Internet.

Documentation

You can download the WHMCS Integration Guide at the following link

  • https://download.acronis.com/pdf/WHMCS_Integration_Manual_en-US.pdf

Discovering module on GitHub

The Acronis Cyber Cloud provisioning module is also available on GitHub under an MIT license:

  • https://github.com/acronis

 

Reviews

5 stars
10
10
4 stars
8
8
3 stars
4
4
2 stars
4
4
1 star
3
3

Andreas Meyer @andreas2518

June 15, 2021 at 02:16:55 PM

After upgrade can't save the templates. Error: Cannot save template with the version 2.4.1-307.
Update from version 2.3.0-231

Error: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'pricing_mode' in 'field list' (SQL: insert into `acroniscloud_service_templates`

Maria Belogubova @maria7889

June 17, 2021 at 07:40:21 AM

Hi Andreas,

New columns are added in 2.4 to support additional tenant settings in the template. For successful column creation ALTER permission should be granted to the WHMCS database user.

To fix the issue, you can create the columns manually, here are the queries you need:
ALTER TABLE acroniscloud_service_templates ADD `pricing_mode` enum('trial','production') COLLATE utf8_unicode_ci DEFAULT NULL;
ALTER TABLE acroniscloud_service_templates ADD `management_mode` enum('self-service','service_provider') COLLATE utf8_unicode_ci NOT NULL DEFAULT 'service_provider';
ALTER TABLE acroniscloud_service_templates ADD `mfa_status` tinyint(1) NOT NULL DEFAULT '0';
ALTER TABLE acroniscloud_service_templates ADD `enhanced_security` tinyint(1) NOT NULL DEFAULT '0';

If it does not fix the issue, please contact Acronis support for further assisstnance

Owner@Acronis  
  • 1 month ago
  • Edited

Gustavo @gustavo7102

June 14, 2021 at 06:35:04 PM

After the June 11 upgrade I can't save the templates. Error: Cannot save template.

Best regards,

Maria Belogubova @maria7889

June 17, 2021 at 07:43:16 AM

Hi Gustavo,

Is there any error message available? If it's related to the "column not found" issue, please see my reply to Andreas above.
Otherwise, can you please contact our support to investigate the issue?

Owner@Acronis  
  • 1 month ago

Alejandro Galtier @alejandro8115

May 10, 2021 at 08:05:02 PM

Hello,

After upgrade our Acronis DataCenter partner Account to new billing program the plugin don't work.
Don't detect new per gigabyte transfered accounts

Maria Belogubova @maria7889

June 4, 2021 at 03:35:27 PM

Hi Alejandro, the support of new licensing has been added to the module (v2.4.0-303).

Owner@Acronis  
  • 2 months ago
  • Version Number 2.3.0-231

Matthias Maass @matthias9949

April 21, 2021 at 04:12:26 PM

Problem with Hook-File Version v2.3.0-231 and WHMCS 8.1. All subscription-addons in customer area does working anymore. Just errormessage "Account Inactive - Cannot load client informtion). But without hook-file, customer can't login anymore from WHMCS to Acronis Cyber Cloud-Panel.

  • 3 months ago
  • Version Number 2.3.0-231

Anthony Meintjes @anthony9071

March 7, 2021 at 05:27:52 PM

Extracted in to modules directory. Do not see the plugin within the whmcs addon modules section of my whmcs install. Documentation only shows how to do this via terminal which I do not have access to within a shared hosting environment

  • 4 months ago
  • Version Number 2.3.0-231

leilani @leilani8236

January 2, 2021 at 01:30:04 PM

No comment provided.

  • 6 months ago
  • Version Number 2.2.2-200

Niko K @niko4994

December 2, 2020 at 01:55:50 PM

Had an issue which has been resolved.

Victor Batraev @vbatraev

December 3, 2020 at 06:45:10 PM

Hi Niko,

We will check compatibility with 8.0.4 and will update compatibility page in the beginning of next week. But I checked the release notes and it's unlikely that the issue is cased by changes in WHMCS 8.0.4 release.

We have some guess what could cause this issue. To check it, could you please disable the logs in the Addon Module configuration and try to save the template again?

Best regards,
Victor Batraev

Owner@Acronis  
  • 7 months ago
  • Version Number 2.2.2-200
  • Edited

Zephinue Delei @zephinue9000

August 25, 2020 at 01:31:53 PM

No comment provided.

  • 11 months ago
  • Version Number 2.1.1-141

dikooo @dikooo8612

May 30, 2020 at 02:20:42 PM

After installation i can't seem to get past this error

visite uore wesite
<p><a href="arianakala.com">arianakala.com</a></p>

  • 1 year ago
  • Version Number 2.1.1-141

Ivaylo Tsvetkov @ivaylo4849

April 29, 2020 at 11:56:42 AM

I wanted to add comment and help bellow's issue. You can remove it, not real Review.

  • 1 year ago
  • Version Number 2.0.127
  • Edited

Kiarash Kiazand @kiarash8042

April 16, 2020 at 12:05:37 PM

Even though we already installed AcronisModulesForWHMCS-build-177, but once we try to enable the module from Setting > addon module, we get this error:

Cannot upgrade products and services. Error: Direct upgrade from the current version 0.0.0-0 to the new version 0.0.0-0 is not supported. Please upgrade the module to the version 1.0.0-177 first.

Please help

Tatiana Andreeva @tatiana5953

April 28, 2020 at 03:00:10 PM (Edited)

Hello Kiarash,

Please, make sure you haven't disabled the "parse_ini_file" function using the "disable_functions" option in php.ini
https://www.php.net/manual/en/ini.core.php#ini.disable-functions

Note: to find your php.ini file location, you can use the following command "php -i | grep php.ini"

Owner@Acronis  
  • 1 year ago
  • Version Number 2.0.127

Chris Smith @chris7887

February 7, 2020 at 08:24:37 PM

2 problems

1. auto-login does not work for the client within WHMCS for it to automatically log them into their Acronis account
2.

for a subscription, it shows like

Subscription
Name Acronis Backups
Status Active
Registration date 7 Feb 2020
Next due date 7 Mar 2020
Billing cycle Monthly
Recurring amount US$0.00
Payment method PayPal

It shows US$ even though it is set as £ GBP for the clients' service/product

Those 2 things definitely needed to be corrected.

Edit: Spoke with support and #1 is by design for better security. #2 will be corrected soon.

Tatiana Andreeva @tatiana5953

April 14, 2020 at 12:29:45 PM

Chris,

Issue #2 was fixed starting from version 2.0.0-123, please consider plugin update.
Issue #1 Auto-login to Acronis Cloud from client area will be implemented in the future updates. Please, check the Changelog for announcements.

Owner@Acronis  
  • 1 year ago
  • Version Number 2.0.119
  • Edited

Faisal @faisal3969

January 20, 2020 at 02:35:56 PM

Hi,

I upgrade from v 177 to latest all is OK but when go to https://whmcs.mydomain.com/whmcs_admin/addonmodules.php?module=acroniscloud

Nothing is showing

If view page source you see

<noscript>
<strong>Acronis Cyber Cloud requires JavaScript enabled for proper work. Please enable it to continue.</strong>
</noscript>

<script>
window.acronis = {
vue: {
locale: 'en_GB'
}
};
</script>

<div id="acronis-app"></div>

<script type="text/javascript" src="/home/xxx/domains/whmcs.mydomain.com/public_html//modules/addons/acroniscloud/assets/admin.js?v=2.0.0-116"></script>

So :

If I disable the ssl and go to http://whmcs.mydomain.com/whmcs_admin/addonmodules.php?module=acroniscloud

It show the templates table

OR

If I edit /modules/addons/acroniscloud/views/admin_area.tpl

Find
{if isset($assetLinks['js'])}
{foreach from=$assetLinks.js item=jsLink}
<script type="text/javascript" src="{$jsLink}"></script>
{/foreach}
{/if}

Change it to

{if isset($assetLinks['js'])}
{foreach from=$assetLinks.js item=jsLink}
<script type="text/javascript" src="https://whmcs.mydomain.com/modules/addons/acroniscloud/assets/admin.js?v=2.0.0-116"></script>
{/foreach}
{/if}

It show the templates table


Please help

  • 1 year ago
  • Version Number 2.0.116
  • Edited

Alejandro Galtier @alejandro8115

December 19, 2019 at 08:39:35 PM

With the last upgrade when i update a template the configuration is lost and in the database the table acroniscloud_service_template_offering_items is not updated correctly creating new items all the time.
Other problem is that the clients cant autologin to their account and need to introduce the username and pasword to go to the cloud console

Alejandro Galtier

Tatiana Andreeva @tatiana5953

January 13, 2020 at 06:54:05 AM

Hi Alejandro,

I believe this issue should be checked closed by the Acronis Support team.
Can you please submit a ticket, if you still experience this problem?
Thanks,

Owner@Acronis  
  • 1 year ago
  • Version Number 2.0.116

Matthias Maass @matthias9949

December 18, 2019 at 10:32:34 AM

Update to latest version works without problems. All functions of Acronis Cyber Cloud are now supported.

  • 1 year ago
  • Version Number 2.0.116

prabhod @prabhod7660

August 25, 2019 at 02:18:46 PM

Dear Team,

I have integrated Acronis module and created server, product when I click on module settings iam unable to choose the storage and when i perform a order iam getting this error "The selected server does not contain the storage specified in the product settings".

  • 1 year ago
  • Version Number 1.0.177

Muhammad Ibrahim @muhammad3582

June 10, 2019 at 11:28:28 PM

Hi, I am getting this error:

Error: Cannot add the group to the system. [HTTP error code 403 ("{"error":{"code":1002,"message":"Access is denied.","details":{"info":"Trustee permissions and requested access level do not match","addition":[{"access_flags":13,"admin_access_type":8193}]},"context":{"access_flags":13,"admin_access_type":8193},"domain":"PlatformAccountServer"}}")]

Please advise

  • 2 years ago
  • Version Number 1.0.177

Mohamed King @mohamed7967

February 16, 2019 at 02:01:01 PM

The compatibility and changelog is not very clear about support for old WHMCS versions. Is v1.0.177 compatible with WHMCS 6.3.2?

Victor Batraev @vbatraev

February 26, 2019 at 12:54:23 PM

Hi Mohamed,

WHMCS 6.3.2 is no longer officially supported. Currently the oldest supported version is 7.0.
You may find the actual list of supported versions on the "Compatibility" page.

Best regards,
Victor Batraev

Owner@Acronis  
  • 2 years ago
  • Version Number 1.0.177

Tak @tak6819

October 25, 2018 at 04:03:03 AM

Try create account in the admin area, show below error:

ERROR=Cannot add the group to the system. [HTTP error code 400 ("Please specify the partner credentials in the management server settings.")]

seems the group ID is missing, how to get it

  • 2 years ago
  • Version Number 1.0.171
  • Edited

Machiasiaweb Ma @machiasiaweb

October 24, 2017 at 02:20:39 PM

Hello,

Version used: v1.0.150

WHMCS user is able to create product.

However, when WHMCS user input the QTY (e.g. Servers, Virtual Machines) during produce Acronis product. But Aconis portal is still showing Unlimited items.

Is it correct setting?

For my understanding the WHMCS configurable options should be match Aconis portal.

Thanks!

  • 3 years ago
  • Version Number 1.0.150
  • Edited

Gizmo Wexler @Gizmo-Wexler

May 25, 2017 at 07:55:05 PM

WHMCS 7.2, is there a new update for the Acronis plugin? I see an Oops page.

Victor Batraev @vbatraev

May 29, 2017 at 06:37:26 PM

Hi Gizmo,

We checked the module with WHMCS 7.2.1 and found no issues. Could you please contact Acronis support team to investigate the issue?

Best regards,
Victor Batraev

Owner@Acronis  
  • 4 years ago
  • Version Number 1.0.124

Raymond Hayes @RHayes

April 30, 2017 at 09:41:11 PM

We are currently using Acronis on another billing platform and are quite pleased. But, we may be switching to WHMCS. Is there a way to move the customers from that billing system so that they are setup on the new system?

UPDATE: Followed the instructions, but our screens do not match. We do not have Admin ID or Group ID. We only have Subscription ID. Not sure why.

Victor Batraev @vbatraev

May 11, 2017 at 10:42:58 PM

Hi Raymond,

Yes, you can do this. Please check https://kb.acronis.com/content/59507 for details.

Best regards,
Victor Batraev

Owner@Acronis  
  • 4 years ago
  • Version Number 1.0.124
  • Edited

Robert Davis @hostmy1stweb

January 13, 2017 at 01:43:05 AM

After installation we can't seem to get past this error:

AcronisBackupService / CreateAccount
Error: Cannot add the group to the system. [HTTP error code 400 ("400 Does not satisfy business rules.")]

and we are really not sure if our Acronis account is really setup for this module to work?

Update: Thanks Victor for your help, we have got our module working now. All is good!!

Victor Batraev @vbatraev

January 18, 2017 at 08:09:14 PM

Hi Robert,

Could you please make sure that:
1. you use the latest version of the module
2. that in server settings you set login from partner group, not from customer one.

If the problem persist, could you send me your login at vbatraev@acronis.com, we will check your account.
You can also contact Acronis support for assistance.

Best regards,
Victor Batraev

Owner@Acronis  
  • 4 years ago
  • Version Number 1.0.74
  • Edited

Gizmo Wexler @Gizmo-Wexler

December 29, 2016 at 12:32:43 AM

Great module! Works very nicely. It created the customer accounts easily.

Just wonder who I contact if I have questions about the module or the help installation documentation.

However, I do get an error within the Member's Portal when you click on My Products & Services and click the Acronis service... The error is:

Module AcronisBackupService: Error occured [2]: Invalid argument supplied for foreach() in file /home/gwentllc/public_html/members/vendor/whmcs/whmcs-foundation/lib/View/Formatter/Price.php [line 0]

And it has all the details under the Backtrace.

I'm running version 7.1.0

The upgraded 1.0.74 works perfectly. Thank you!

Victor Batraev @vbatraev

December 29, 2016 at 03:17:27 PM (Edited)

Hi Gizmo,

This is an error in WHMCS core caught by our module.
We corrected the module. Please upgrade it to the latest version (1.0.74).

You can leave your feedback here, contact Acronis support or email me directly at vbatraev@acronis.com

Best regards,
Victor Batraev

Owner@Acronis  
  • 4 years ago
  • Version Number 1.0.69
  • Edited

Waleed Samy @WaleedSamy

December 19, 2016 at 03:20:28 PM

After installing the module I am getting the below erro when saving the product

Warning: Invalid argument supplied for foreach() in /home/cloudsahara/public_html/admin/configproducts.php on line 0

Warning: Cannot modify header information - headers already sent by (output started at /home/xxx/public_html/admin/configproducts.php:0) in /home/xxx/public_html/includes/classes/WHMCS/Application.php on line 0

I am running WHMCS 6.3.1

Victor Batraev @vbatraev

December 28, 2016 at 08:40:39 PM

Hi Waleed,

This is an error in WHMCS core caught by our module.
We corrected the module. Please upgrade it to the latest version (1.0.74).

Best regards,
Victor Batraev

Owner@Acronis  
  • 4 years ago
  • Version Number 1.0.69

German Yovan @Napy

October 15, 2016 at 05:22:46 AM

My version WHMCS 7.0.0-Release1 enable this module in other products that require domian the carts hangs in check domain " Verifying your domain selection..."

The logs
mod_fcgid: stderr: PHP Warning: array_key_exists(): The first argument should be either a string or an integer in /var/www/html/vendor/whmcs/whmcs-foundation/lib/Session.php on line 0, referer: https://panel.prueba.com/cart.php?a=add&pid=9&language=english

Remove files, everything is working again prefect

Victor Batraev @vbatraev

October 18, 2016 at 02:38:26 PM

Hi German,

The issue is fixed in 1.0.64 version. Please try again with new version.

Best regards,
Victor Batraev

Owner@Acronis  
  • 4 years ago
  • Version Number 1.0.49

Jess Coburn @Jess

September 2, 2016 at 08:31:45 PM

I'm extremely pleased with the Acronis module for WHMCS. Once properly configured we're able to allow customers to auto-provision 30 day free trials and upgrade. In the event the client doesn't continue with the trial it's automatically decommissioned. The integration is fantastic and we've got customers online and running with it, without issue. Because no software is perfect I will say the documentation for installing and initially configuring Acronis is difficult to follow but if you've installed and configured an add-on service in WHMCS it's the same.

Victor Batraev @vbatraev

September 6, 2016 at 06:07:15 PM

Hi Jess,

Thank you for your feedback!

Best regards,
Victor Batraev

Owner@Acronis  
  • 4 years ago
  • Version Number 1.0.49

Horace Ng @Horace

August 22, 2016 at 09:13:18 AM

Try to create a test account with name 'test11' and it returns nothing in client side.

If create in the admin area, it returns the following.

Error: Cannot add the group administrator account. [HTTP error code 409 ("409 Need to specify explicitly that user should be created using an existing identity")]

Manually changed the account name to something else, and it went alright.

Victor Batraev @vbatraev

September 6, 2016 at 06:06:07 PM

Hi Horace,

We cannot reproduce the issue on our side. Could you please provide logs we requested earlier?

Backup administrator account creation may fail in case of another account with the same login already exists in our cloud. And WHMCS doesn't allow to validate the login in store. In this case, client can add the account from client area later.

Best regards,
Victor Batraev

Owner@Acronis  
  • 4 years ago
  • Version Number 1.0.49

Robert Davis @hostmy1stweb

July 22, 2016 at 02:12:17 AM

This module specifically the HOOK file in the folder [modules\servers\AcronisBackupService\] causes a error. See error: Fatal error: Cannot redeclare _debug() in /home/hostmyst/public_html/billing/whmcs/modules/registrars/realtimeregister/realtimeregister.php on line 85 Module

Victor Batraev @vbatraev

August 2, 2016 at 10:41:28 AM (Edited)

Hi Robert,

The issue is fixed in 1.0.49 version. Please upgrade the module.

Best regards,
Victor Batraev

Owner@Acronis  
  • 5 years ago
  • Version Number 1.0.43

Version Compatibility


Compatible with WHMCS v8.1

Full Version Compatibility


  • Selected versions of WHMCS v8.1
        8.1.0, 8.1.3
  • Selected versions of WHMCS v8.0
        8.0.0 - 8.0.4
  • Selected versions of WHMCS v7.10
        7.10.0 - 7.10.1

System Requirements


  • A valid subscription to Acronis Cyber Cloud

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Acronis

Changelog

v2.4.1-307 Released June 11th, 2021

Latest Version


What's new

  • Added "Per GB: Acronis Cyber Protect Cloud - Local storage (per GB)" billing metric
  • Added "Per user: Acronis Cyber Files Cloud - Hybrid storage (per GB" billing metric

 

Previous Versions


v2.4.0-300 Released May 24th, 2021

View/hide detailed changelog

This update of Acronis Cyber Cloud module for WHMCS brings support for a new advanced licensing.

What's new

  1. Advanced licensing
  • Added support for new Cyber Cloud Protect (available both in per gigabyte and per workload billing modes).
  • Added support for Advanced Security, Advanced Management, Advanced Backup and Advanced Disaster Recovery packs.
  • Usage billing is supported for new products.
  • Previous additions can still be managed via WHMCS, but are now marked as legacy.
  • It is possible to switch from legacy editions to the new Cyber Cloud Protect.
  • For partner tenants: new services should be added to the existing template/product. This will allow partners to move their customers from legacy editions to the new Cyber Cloud Protect. Once all customers are switched, the partner can upgrade to the product without legacy editions (if required).
  • For customer tenants: new template and product should be configured (with appropriate quotas and configuration options). Customers can then upgrade to a new product.
  • Limitations:
    • Usage for included (free) features is not supported in the current release.
    • Switching from new Cyber Cloud Protect to legacy editions is not supported.
    • Switching for end customers can be done only via upgrade from legacy to new template. Switching via reconfiguration of existing customer template is not supported.
  1. Template wizard improvements
  • It is now possible to define all the settings available during tenant creation in the Acronis Management Portal.
    • The mode setting defines whether the customer will be created in trial or in production mode. This setting is applicable only for customer account type.
    • The Management mode setting manages the access to the tenant (self-service or managed by service provider).
    • Two-factor authentication enables 2FA for the tenant. If turned on, all users will require two-factor authentication setup.
    • Enhanced security mode defines whether to use encryption for all backups. This setting is applicable for the customer account type only.

Fixed issues *Fixed "Local Storage" usage reporting for legacy editions.

 

v2.3.0-231 Released March 1st, 2021

View/hide detailed changelog

What's new

  • Ability to sell Acronis products as addons
  • Added metric for "Cyber Protect Cloud - Partner storage"

Fixed issues

  • Issues with SSO to Acronis Management Portal

 

v2.2.2-200 Released November 30th, 2020

View/hide detailed changelog

Fixed issues:

  1. [github #4] Cron Daemon email every 5 minutes after upgrading to the latest version
  2. [github #6] Usage report download_path is problematic
  3. [github #7] Add usage report configuration to the WHMCS Integration Manual
  4. [github #8] Storage usage totals are incorrect
  5. [CI-9407] The usage report is broken in WHMCS 8.0
  6. [CI-9546] Cannot delete template because it is used by non-Acronis products

 

v2.2.1-178 Released October 22nd, 2020

View/hide detailed changelog

Fixed issues:

  1. Product downgrade failure corrupts other subscriptions

 

v2.2.0-175 Released September 17th, 2020

View/hide detailed changelog

What's new:

With this update, the Acronis Cyber Cloud module for WHMCS brings support for a new Acronis Cyber Protect licensing model.

  1. Support for a new Acronis Cyber Protect licensing model, the following new editions were added:
  • Cyber Protect (billing mode - per workload), including: Cyber Protect - Essentials, Cyber Protect - Standard, Cyber Protect - Advanced, Cyber Backup - Standard, Disaster Recovery add-on
  • Cyber Backup (billing mode - per GB), including: Cyber Backup - Standard
  1. Support for Usage Billing
  2. Support for WHMCS 8.0

Fixed issues:

  1. New template creation isn't allowed due to table constraints when API logging is enabled.

 

v2.1.1-141 Released May 25th, 2020

View/hide detailed changelog

What's new: This update brings minor improvements in the Acronis Cyber Cloud module for WHMCS.

Note: Upgrade to 2.1.1-141 is supported from the following versions: • Acronis Cyber Cloud v2: build 2.0.127 or laterAcronis Backup Cloud Provisioning Module v1: build 1.0.177

 

v2.1.0-138 Released May 6th, 2020

View/hide detailed changelog

What's new: With this update, the Acronis Cyber Cloud module for WHMCS brings support for Acronis Cyber Protect editions and offering items.

  1. Support for Acronis Cyber Cloud 9.0. New editions:
    • Cyber Protect - Standard
    • Cyber Protect - Advanced
    • Cyber Protect - Disaster Recovery
  2. Improved appearance of the Acronis Cyber Cloud add-on in WHMCS platform
  3. Usability improvements:
    • Templates wizard: The customer-type tenant is selected as the default for new templates
    • Servers wizard: URL format is accepted now for datacenter hostname
  4. Documentation updated

Note: Upgrade to 2.1.0-138 is supported from the following versions:

Acronis Backup Cloud Provisioning Module v1: build 1.0.177

If you use the older build of 1.0 version, please upgrade to 1.0.177 first.

You can download it here: https://download.acronis.com/ci/whmcs/AcronisModulesForWHMCS-build-177.zip

Acronis Cyber Cloud v2: build 2.0.127 or later

If you use the older build of 2.0 version, please upgrade to 2.0.127 first.

You can download it here: https://download.acronis.com/ci/whmcs/AcronisModulesForWHMCS-2.0.0-127.zip

 

v2.0.127 Released March 27th, 2020

View/hide detailed changelog

Fixed issues:

  1. Created template is saved with "Server Not found" error.

Note: Upgrade to 2.0.127 version is supported only from 1.0.177 or later versions. If you use the older version, please upgrade to 1.0.177 first.

You can download it here: https://download.acronis.com/ci/whmcs/AcronisModulesForWHMCS-build-177.zip

 

v2.0.126 Released March 16th, 2020

View/hide detailed changelog

Fixed issues:

  1. Cannot edit a template due to UI issue

Note: Upgrade to 2.0.126 version is supported only from 1.0.177 or later versions. If you use the older version, please upgrade to 1.0.177 first.

You can download it here: https://download.acronis.com/ci/whmcs/AcronisModulesForWHMCS-build-177.zip

 

v2.0.123 Released March 5th, 2020

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Fixed issues:

  1. Creation, edition and deletion of a new template is not allowed due to the table constraints.
  2. Support ability to change currency in WHMCS Client Area

Note: Upgrade to 2.0.123 version is supported only from 1.0.177 or later versions. If you use the older version, please upgrade to 1.0.177 first.

You can download it here: https://download.acronis.com/ci/whmcs/AcronisModulesForWHMCS-build-177.zip

 

v2.0.119 Released February 6th, 2020

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Fixed issues:

  1. Fix assets path resolution on installations that use symlinks to resolve the project's root path.

Note: Upgrade to 2.0.119 version is supported only from 1.0.177 or later versions. If you use the older version, please upgrade to 1.0.177 first.

You can download it here: https://download.acronis.com/ci/whmcs/AcronisModulesForWHMCS-build-177.zip

 

v2.0.118 Released January 21st, 2020

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Fixed issues:

  1. The module catches "ProductDelete" events for the 3rd-party products and blocks them

Note: Upgrade to 2.0.118 version is supported only from 1.0.177 or later versions. If you use the older version, please upgrade to 1.0.177 first.

You can download it here: https://download.acronis.com/ci/whmcs/AcronisModulesForWHMCS-build-177.zip

 

v2.0.116 Released December 10th, 2019

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New features:

  1. Support for Acronis Cyber Cloud 8.0
    • Editions Support
      • Standard
      • Advanced
      • Disaster Recovery
    • Applications Support
      • Backup & Disaster Recovery
      • File Sync & Share
      • Physical Data Shipping
      • Notary
      • Cyber Infrastructure SPLA
  2. New architecture: the new version consists of Addon and Provisioning module
  3. Templates implemented: they were designed to combine the following settings for the product
    • Associated server
    • Tenant type: Customer or Partner
    • Set of available applications
    • Specific editions
    • Quotas
  4. New service page in the Client area that allows client to check the service status, resource usage and manage notifications
  5. New Configurable Options wizard that help to speed up and simplify the creation of Configurable Options Groups
  6. Ability to enable Module Log for Acronis Cyber Cloud module
  7. Ability to enable quotas overage (system-wide setting)
  8. New languages supported:
    • Chinese (zh_TW)
    • Czech (cs_CZ)
    • Norwegian (no_NO)
    • Swedish (sv_SE)
  9. Seamless migration from the previous module v1.0
  10. New improved documentation prepared
  11. Source code of the plugin was published on github under MIT license

Download link: https://download.acronis.com/ci/whmcs/AcronisModulesForWHMCS-2.0.0-116.zip

Note: Upgrade to 2.0.116 version is supported only from 1.0.177. If you use the older version, please upgrade to 1.0.177 first.

You can download it here: https://download.acronis.com/ci/whmcs/AcronisModulesForWHMCS-build-177.zip

 

v1.0.177 Released December 3rd, 2018

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New features:

  • Support for a new offering item: Web hosting servers Allows backing up Linux-based physical and virtual servers running Plesk or cPanel control panels.

You can download it here: https://dl.acronis.com/u/ci/whmcs/AcronisModulesForWHMCS-build-177.zip

 

v1.0.171 Released September 14th, 2018

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New features:

  • Enable cloud-to-cloud backup for Microsoft Office 365.

Fixed issues:

  • Incorrect redirect to the Configure step in online store.

 

v1.0.168 Released July 19th, 2018

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New features:

  • Ability to sell storage for local backups.

Fixed issues:

  • The module cannot communicate with Acronis Data Cloud 7.7.1. An error with code 401 occurs.

 

v1.0.160 Released February 16th, 2018

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New features:

  • Ability to use the module with multiple Acronis partner accounts.

Fixed issues:

  • The module configuration fails if httpd does not have enough permissions to store cookies
  • The "Trial" flag is not propagated to Acronis Data Cloud if PHP7 is used
  • The "Configurable options" section of the configuration guide is updated

 

v1.0.150 Released September 14th, 2017

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Fixed issues:

 

v1.0.140 Released June 16th, 2017

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New features:

  • Backup of websites is now available.

Fixed issues:

  • A non-branded URL is used for redirecting a client from Client Area to the backup console.
  • The resource usage representation for unlimited resources is corrected in Client Area.
  • After the module upgrade to version 1.0.124, the following error appears in Client Area: "The backup user is not found."
  • The "Change Password" link is shown in Client Area if a backup user is deleted.

 

v1.0.124 Released April 12th, 2017

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Fixed issues:

  • Sometimes a backup status is not shown in Client Area

 

v1.0.122 Released April 5th, 2017

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New features:

  • Brand new Client Area interface for the backup service
  • New product configuration settings:
    • Backup account activation options. There are two options available:
      • Ask a client for a login and password for the backup account when placing an order
      • Or send the client an activation email instead
    • Unit of measurement for cloud storage. A service provider can how define how to sell cloud storage: in GB or in TB.
    • Enable/disable backup account administrator permissions. The service provider can enable or disable administrator privileges for the backup account.

Fixed issues:

  • Acronis Backup Cloud module conflicts with some other modules which result in incorrect behavior in online store when clients orders new services
  • Sometimes a blank screen is shown in Module Settings for the Acronis Backup Cloud product
  • Sometimes the “Additional information” section isn’t shown in Client Area when placing orders
  • A client contact details synchronization with Acronis Backup Cloud fails in case if the client has failed orders
  • Some text messages are not translated
  • Incorrect behavior in the online store when purchasing several Acronis Backup Cloud products at the same time
  • Changed description for the “Additional information” section in the online store
  • Improved errors reporting
  • Improved errors handling in case if invalid credentials are supplied for Acronis Backup Cloud in Server settings

 

v1.0.74 Released December 28th, 2016

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New Features:

  • Support for WHMCS 7.1
  • Improved errors logging

 

v1.0.69 Released November 2nd, 2016

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Fixed Issues:

  • Use the WHMCS default language when creating an Acronis Backup Cloud account if the language is not set explicitly in WHMCS client profile.

 

v1.0.64 Released October 18th, 2016

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New Features:

  • Support for WHMCS 7.0
  • Support for PHP 7
  • Sync information with Acronis Backup Cloud when an admin user or client edits the profile.

Fixed Issues:

  • Sometimes provisioning failed with error "500 'NoneType' object has no attribute 'encode'"

 

v1.0.49 Released July 26th, 2016

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New Features:

  • Support for mobile devices and Office 365 Service provider can now set quotas for mobile devices and Office 365 mailboxes in Product configuration.
  • Ability to define the storage location option in Product configuration. Service provider can define where customers can back up their machines: only locally or both locally and to the cloud.

Fixed Issues:

  • The module had a conflict with the realtimeregister module.
  • Sometimes a default backup account was not created after the service provisioning.

 

v1.0.43 Released May 11th, 2016

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  • Trials support

 

v1.0.42 Released April 22nd, 2016

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Localization added:

  • Danish
  • Dutch
  • French
  • German
  • Hungarian
  • Italian
  • Portuguese
  • Brazilian Portuguese
  • Russian
  • Spanish
  • Turkish

 

v1.0.34 Released March 10th, 2016

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The module allows you to:

  • Create new groups with backup users for end customers The end customers can back up their own machines and applications by using a backup console
  • Create new groups with administrators for resellers Resellers can create and manage their own customers in a management console, configure their own brand for the backup service, and use their own storage to keep their customers’ data
  • Easily subscribe to the backup service from the client area
  • Suspend and unsuspend groups
  • Terminate created groups with all their content
  • Add a new administrator account from the client area in case the default one was deleted
  • View current usage statistics in the client area
  • Log in to the backup console from the client area
  • Upgrade a subscription (change quotas) by purchasing configurable options
  • Upgrade a subscription by switching to another product

 

See also

Liquid Web VPS & Cloud Dedicated Reseller Program

Resell VPS & Cloud Dedicated Products from Liquid Web

Free
Hetzner Servers Manager

Integrate manager for Hetzner Dedicated

Commercial
Teamspeak / TeaSpeak provisioning addon

Teamspeak / TeaSpeak server provisioning addon

Commercial
SolusVM WHMCS module

Automate the sale of VPS servers & give your clients the ability to completely manage their VPS server inside of WHMCS, using the industry leading SolusVM control panel.

Free
OVH Dedicated/VPS Server Management WHMCS module

OVH Dedicated/VPS Server Management WHMCS module

Commercial