WHMCS Order Assistant

WHMCS Order Assistant

Developed By BusyRack Inc.

Compatible with WHMCS v8.6

Order Assistant helps you to automate order management process. It can automatically accept Pending Orders that already Paid (for selected products); send an email or open a ticket with client if Pending Order has been Unpaid for a few days; and eventually cancel the order if no payment is made still.

Pricing

  • Subscription: $1.66 USD per month
  • Onetime: $79.95 USD

Features

  • Auto-Accept Pending Orders that already Paid.
  • Auto-Email client if Pending Orders are Unpaid.
  • Auto-Open a ticket with clients if Pending Orders are Unpaid.
  • Auto-Cancel Pending Orders if they are Unpaid for too long.
  • Auto-Cancel Unpaid Invoices if they are overdue for too long.
  • Addon is called once a day via WHMCS daily cronjob.

Managing Non-Payment Pending Orders By default, WHMCS will only send invoice reminders to non-payment orders and leaves them in pending state forever. You can tell Order Assistant to perform more advanced actions.

Accepting Paid but Pending Orders By default, even if you have auto activation enabled, then while the products and services in that order may be automatically provisioned and delivered to the customer, order status will remain pending until you manually confirm it. However, you can enable auto-accept this kind of orders for the selected products.

 

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Version Compatibility


Compatible with WHMCS v8.6

Full Version Compatibility


  • Selected versions of WHMCS v8.6
        8.6.0 - 8.6.1
  • All versions of WHMCS v8.5
  • All versions of WHMCS v8.4
  • All versions of WHMCS v8.3
  • All versions of WHMCS v8.2
  • All versions of WHMCS v8.1
  • All versions of WHMCS v8.0
  • All versions of WHMCS v7.10
  • All versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
        7.3.0
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0
  • All versions of WHMCS v5.3

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By BusyRack Inc.

Changelog

v4.6 Released December 6th, 2019

Latest Version


  • Support accepting product upgrades
  • Option to filter by Payment Gateway
  • Option to filter by item status
  • Cancel orders with "cancelled" payment status too

 

Previous Versions


v3.2 Released February 10th, 2016

View/hide detailed changelog

Version: 1.0 - Last Updated: 15/01/2013

  • Auto-Accept Pending Orders that already Paid.
  • Auto-Email client if Pending Orders are Unpaid.
  • Auto-Open a ticket with clients if Pending Orders are Unpaid.
  • Auto-Cancel Pending Orders if they are Unpaid for too long.

Version: 1.7 - Last Updated: 03/05/2013

  • Stability fixes.
  • Bug fixes.
  • Add ability to run every minute using cron.php

Version: 2.0 - Last Updated: 08/06/2013

  • Hide retired products from the list
  • Option to auto-accept Domain Registration/Transfer

Version: 2.1 - Last Updated: 15/07/2013

  • Auto-Cancel Unpaid Invoices if they are overdue for too long.

Version: 2.3 - Last Updated: 11/08/2013

  • Accept orders only when all items are Active.
  • Separate domain register/transfer/renewal.
  • Bugfixes.

Version: 2.5.6 - Last Updated: 08/09/2013

  • Send email report when CronJob is finished.
  • Show report when Manual Run is performed.
  • Add "History" tab to show actions performed in the past.

Version: 2.5.13 - Last Updated: 22/02/2014

  • Fix: use Send Admin Email instead of Send Email API

Version: 2.6 - Last Updated: 19/10/2014

  • Fix: send emails should work properly now.

Version: 2.7 - Last Updated: 03/05/2015

    • Fix email sending issues.
    • Change "send email" option unit from day to minute.

Version: 3.0 - Last Updated: 31/07/2015

  • Bug fix
  • Stability
  • Support WHMCS v6

Version: 3.1 - Last Updated: 03/02/2016

  • Add option to select Product addons in auto-accept list.
  • Minor bugfixes.

Version: 3.2 - Last Updated: 10/02/2016

  • Add ShoppingCartCheckoutCompletePage hook

 

See also

FraudLabs Pro Fraud Prevention

Fraud prevention plugin to detect payment fraud - reduce fraud chargeback & high risk transactions

Free
Order Notes

Staff need to make a note

Commercial
Product Limiter

Allows you to limit the purchase of an products/services for each client

Commercial
Lara, Fraud Control

Allow you to to have custom fraud control per payment gateway.

Commercial
IPQS Fraud Prevention & Order Validation

Accurate risk analysis for orders & users to prevent fraud and minimize chargebacks.

Free