Abuse Manager Pro for WHMCS

Handle every abuse complaint in one place, and keep your servers safe.

Spam, phishing, malware and copyright complaints are part of every hosting business. Abuse Manager Pro helps you receive them, check them, contact your customer and take action, all inside WHMCS. No more lost emails. No more messy spreadsheets.

Pay Once, Use Forever

One-time payment. No monthly or yearly fees.

Why You Will Love It

• Save hours every week. No more searching through emails to find one complaint
• Look professional. Your customers get clear messages and a simple page to reply
• Stay in control. You decide which reports are real before your customer ever sees them
• Protect your business. Act fast on real abuse and keep your IPs and servers healthy
• Easy to start. Install it like any WHMCS addon and begin in minutes

Get Reports From Anywhere

• Public "Report Abuse" form for your website, so anyone can report a problem
• Email import. Turn abuse emails from your mailbox into reports automatically
• Add reports yourself from the admin area in seconds
• Review first. New reports wait in a queue until you approve and assign them
• Smart matching. Find the right customer and service from the IP address

Fix Problems Faster

• Clear status for every report: Open, Answered, Customer Reply and Closed
• Your own categories and statuses to match the way you work
• Quick replies. Answer common cases with one click
• Attach files and screenshots to any report or reply
• Print any report when you need a copy

Suspend the Right Service, Automatically

• Suspend only the service that caused the problem, not the whole account
• Suspend right away or give your customer time to fix it first
• Give temporary access, and the service is suspended again automatically
• Let customers unsuspend themselves after they fix the issue, if you allow it

Your Customers Stay Informed

• Resolution Center. Customers read and answer their reports from their client area
• Notice on their dashboard so they never miss an open report
• Optional lockdown that asks customers to respond before they continue
• Email alerts using your own WHMCS email setup, with templates you can edit

Made for Busy Teams

• Overview dashboard with all reports at a glance
• Badges that show new and waiting reports
• Home widget in your WHMCS admin area

Easy and Safe Updates

Update the module with one click from inside WHMCS. Your reports, settings and files stay safe.

Perfect For

• Web hosting companies
• VPS and cloud providers
• Reseller hosts
• Any WHMCS business that receives abuse complaints

Questions You May Have

Is it really a one-time payment?

Yes. You pay once. There is no subscription.

Will it change my WHMCS files?

No. It installs as a normal addon module.

Can I use my own email setup?

Yes. All emails are sent through your own WHMCS email settings.

Do I need email import?

No. It is optional. You can use the public form or add reports yourself.

Will my customers be locked out if there is a license problem?

No. If the license becomes invalid, the module simply stops working. Your customers are never locked out of their accounts.

Requirements

• WHMCS 8.x
• PHP 7.4 to 8.3
• A license key, included with your purchase

The module checks your license with our license server for verification.