Technical support for the website backup portion of MarketConnect is provided directly by CodeGuard. So you can contact them directly regarding any technical issues or usage questions you may encounter using the website backup service.
To contact CodeGuard support, follow these steps:
1. Login to your WHMCS Admin area,
2. Navigate to Setup > MarketConnect
3. Click Manage in the CodeGuard section,
4. Enter the domain name of the service with which you require support
5. Click Go
6. Within the CodeGuard control panel, click Help in the bottom-right corner of the screen.
Provisioning or Billing Support
For problems provisioning the website builder in your WHMCS installation, configuration questions or billing issues with your MaarketConnect account. Please contact WHMCS technical support.