Suspend Client Account

Suspend Client Account

Developed By HardSoftCode

Compatible with WHMCS v8.6

What is Suspend Client Account?

The suspend client account module for WHMCS was created to ensure that admin can have better control over the client account for violation the policies or terms of service. In the new suspend client account module, WHMCS will have a new option beside the close account and delete account options. With this module, admin will be able to suspend and set client account for auto termination. Once the suspension has been approved, the client will receive a warning notification and will then finally automatically be suspended. The timeline for when these notifications gets sent out, as well as when the actual suspension takes place, can be set up under the client profile section. After the client has been suspended, you will have the option to pause their suspension (unsuspend the client). This will allow time for the client to make changes and send the proof of fixing the violation. When the time limit has been reached and the client has not made any changes to fix the violation, the client account will be deleted or closed depends on the setting you setup. Please note that when the client account is suspended, that the billing will not be stopped. In other words, even though the account is suspended, the client will receive their monthly invoice.

Why do you need the Suspend Client Account module?

If you fell that your clients do not follow the website policies, terms of service or there is suspicious activity in client account like logged in from another country or using a VPN. You need to act and suspense the client account and send the client a warning notification. You know that WHMCS have only 2 options in client profile and they are close account and delete account and they are not a good solution for this kind of situation.

How does it work?

After activating the suspend client account you can configure the module to suit your needs by going to configuration and select the type of suspension also you can set account termination type and enter the number of days for closing or deleting the client account if suspended. You also can select the support department you want the client to contact support. From the reason messages section, you can create unlimited suspension messages or edit the existing one to use them within the module. By going to the client profile section and looking at the other actions menu, you will see suspend client account added to the menu by clicking on the link you will have the option to select a reason for suspending the account or enter a custom reason message also you can send email notification to the client about suspending the account.


  • 3 types of suspension
  • Logout the client if he tries to click any link
  • 2 types of account termination
  • Set the number of days for account termination
  • Set the support department
  • Suspend account reason message
  • List suspended accounts
  • Email notification

We also offer source code for all our products and for the Suspend Client Account it will cost $180 USD. Please contact us for more details.

Owned licenses and source Code licenses include 6 months updates access with the initial purchase. After the first 6 months, updates access can be optionally renewed to maintain access per 6 months or 1 year.



5 stars
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1 star

Voice Over Radio TV @voice4227

July 23, 2022 at 08:58:34 PM

Update to my previous review - I had the same issues that Amy Hartman had I linked the support team and they were able to assist me and the module was updated so now it is working properly I hope Amy gets notified and that this update fixes the issue she had!

  • 1 year ago
  • Version Number 1.0.0
  • Edited

Amy Hartman @amy5574

June 1, 2022 at 09:46:30 PM

It doesn't appear to work with WHMCS 8.4.1, so feels like a waste of money. I assumed it working with WHMCS 8.0 it would also work with higher 8 versions. If this is fixed, this review will definitely turn to a 5 star based on the features it has.

  • 2 years ago
  • Version Number 1.0.0

Thomas Kälber @iTrena

January 16, 2021 at 09:46:07 PM

Well sophisticated, easy to install, easy to use.
To be recommended!

  • 3 years ago
  • Version Number 1.0.0

Version Compatibility

Compatible with WHMCS v8.6

Full Version Compatibility

  • Selected versions of WHMCS v8.6
        8.6.0 - 8.6.1
  • All versions of WHMCS v8.5
  • All versions of WHMCS v8.4
  • All versions of WHMCS v8.3
  • All versions of WHMCS v8.2
  • All versions of WHMCS v8.1
  • All versions of WHMCS v8.0

System Requirements

  • PHP v7.2+ or PHP v8.1

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By HardSoftCode


v1.1.0 Released December 18th, 2022

Latest Version

  • Support WHMCS V8.6.x
  • Support for PHP 8.1
  • Fixed support department select
  • Fixed client home page loading issues


Previous Versions

v1.0.0 Released November 8th, 2020

View/hide detailed changelog

  • Initial release


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