Changelog
v4.9.1
Released January 13th, 2024
Latest Version
- Fixed support for ionCube Loader v13
- Fixed Support WHMCS 8.10.x
- Updated work with the Licence System
- Updated Improve ionCube Loader
- Updated Remove Support for WHMCS V8.4 to 8.6
Previous Versions
v4.9.0
Released July 25th, 2023
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- Added password leak
- Added Permission Options
- Fixed Removed unneeded method for password leak
v4.8.4
Released May 10th, 2023
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- Removed inline style affecting dark theme
- Fixed Widget ensuring Support Pin is searched properly
- Added Support Ticket Listing And View Page ONLY option in General Settings to only show Support Pin in Support Ticket area
v4.8.3
Released November 25th, 2022
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- Fixed Support PHP 8.1
- Updated Remove Support for PHP 7.2 to 7.3
- Updated Remove Support for WHMCS V8.2 to 8.3
v4.8.2
Released October 18th, 2022
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- Fixed Issue with staff login time
- Fixed Issue with redirect admin with access
- Fixed Issue with admin assigned to a client
v4.8.1
Released September 1st, 2022
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- Fixed Issue with upgrade to latest version
- Fixed Issue with Lagom 2
- Fixed Issue with client profile summary with Email Plus+
v4.8.0
Released August 30th, 2022
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- Added Staff required to approval or pin to access all client data
- Added Time based agents limit for accessing client data
- Added Auto change password option after staffs see client password
- Fixed Issue with PHP 7.x and 8.x
- Fixed Issue with staff direct access to client data
- Update rename the folder name
v4.7.0
Released August 16th, 2021
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- Added ask to access admin client summary
- Fixed Problem with admin header redirect
v4.6.1
Released September 1st, 2020
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- Fixed Problem with admin role pages on WHMCS v8
- Fixed Support Pin Widget on WHMCS v8
- Fixed redirect after new pin generate
- Updated Remove Support for PHP 5.6 to 7.0
- Updated Remove v4 Admin theme from distribution
v4.6.0
Released June 15th, 2020
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- Added Never expire pin
- Added View All PIN pagination added
- Added WHMCS activity log on pin change
- Updated About PAge
v4.5.1
Released January 28th, 2020
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- Fixed Problem with search encrypted pins
- Fixed Problem with client area vars
v4.5.0
Released January 24th, 2020
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- Added Pin Encrypted in DB
- Fixed Duplicated Pin
- Fixed Language Files
- Fixed Time in Addon Pages
v4.3.0
Released November 7th, 2018
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- Added Show pin feature added to Administrator Roles
- Added Change pin feature added to Administrator Roles
- Fixed some small issues
v4.2.0
Released October 19th, 2018
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- Added Hide full pin
- Added Contact limitation to access or change a pin
- Added Pin tooltip
- Added Showing error when Staff don't have permission
- Fixed Duplicated pin problem
- Fixed Support pin added to a client-related email
v4.1.0
Released August 9th, 2018
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- Added Display company name
- Added Code implementation
- Added Dashboard Widget
- Added New help page
- Added New menu
- Added Delete client data on client deleted
- Fixed Only allowed staff can see addon pages
v4.0
Released July 4th, 2017
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- Fixed Generate new pin redirect problem
- Fixed After generate pin problems
- Updated Support pin added in custom field on the client profile
- Updated Module name changed to module to Support Pin
- Added Disable generate PIN button in client area
- Added Enable Pin Show in Side Bar OR Support Menu OR BOTH
v3.0
Released February 12th, 2017
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- Updated Show security pin on client profile in admin area
- Added You can now disable security pin without deleting the database
- Added Now ready for PHP 7 and WHMCS 7
- Fixed Language files
v2.0
Released December 17th, 2016
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- Added Show security pin on client summary page in admin area
- Added Hide the security pin link from the navbar
- Added Show security pin on the sidebar of the Client Area and support pages
- Added Auto-regenerate a security pin when the pin is expired
- Updated Faster licensing system implemented
- Fixed Security Pin caused issues if it was enabled but not configured, default values have been set to fix this
v1.5
Released October 2nd, 2016
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- Updated Improve Licence Check
- Updated Change the company name
- Updated WHMCS V7 support
Gianluca Iannotta @gianluca9380
No comment provided.
Liviu Bucel @liviu8796
Best app, it helping for security... but please make working for customer with Load Balancing.. but at all its good i recomade.. i will buy now credit manager.
Sufiyan Shaikh @sufiyan5721
I had a few questions, and the support was very helpful and responsive and finally I purchased this addon and started using. So far everything looks good and I hope support will be as good as it is right now.
Rafael Marchetti @rafael1330
This plugin is indispensable when it comes to chat or phone support. It guarantees the security for me of being sure I'm talking to a person authorized to work on that account.
Customer Dan @dan4998
This is the best so far I see.
UM Host @ben5514
Great add-on for my WHMCS.
Shishir Ahamed Bhuiyan @shishir9848
This module is a lifesaver for us. It helps a lot for easy reference when customers contact us via phone and also helps verify the client's ID. Recently we've got some custom features developed by WHMCS Services and they seemed very professional and helpful. If you have anything that you may want to create for your system, WHMCS Services can be a reliable source. Recommended.
Saifullah Eleyas @saifullah3152
Nice module, works as it promised. Great work from WHMCS Services. Definitely recommended to every WHMCS user.
Rezwan Rafid @rezwan2074
Super Useful module you will ever find. I have been using it for a month, which helped me save time and improve client security. Flawless module design with great functionality. I love the ajax pin generation part the most.
Hussnain Raza Sheikh @hussnain8197
This is one of my fav module from you guys and your products are cheap and reasonable as well your support is good installation is easy keep up the good work thanks
Adam Coates @adam5136
If you're looking for a company to create custom WHMCS add-ons, we highly recommend WHMCS Services. We've been working with them since early 2021, and they've been instrumental in helping us streamline our business operations. The team is amazing, and Andy in particular has been a fantastic resource. We're extremely grateful for all that they've done for us, and we hope they continue to thrive in the years to come.
Oduntan Stephen @oduntan3283
This is one of my best. I love the features.
Chris Baker @chris4855
Great Product, integrates very well with WHMCS, very easy to access
jonhson @jonhson3947
So far, It has been very good. Purchased 5 Ready made modules and one Big custom ordered module. For our site, we are using 90%+ modules from whmcsservices.com as the modules are too interesting and cheap. Their pricing for custom work is also way cheaper than others. They take security matters seriously which is another reason we are using them. We will wait for more interesting Modules.
Reyazul Masud Riham @reyazul7913
This module is a lifesaver for us. It helps a lot for easy reference when customers contact us via phone and also helps verify the client's ID. Recently we've got some custom features developed by WHMCS Services and they seemed very professional and helpful. If you have anything that you may want to create for your system, WHMCS Services can be a reliable source. Recommended.
Shishir Ahmed @shishir9711
Highly Recommended i am buy support pin addons from WHMCS Services . Worked perfectly 10*/10*.
Alfred Pogner @alfred9474
realy i like it
Alfred Guenter Pogner @Alfred
Perfect Module
Gratulation!
Arowolo Daniel O @arowolo7689
I have purchase couple of support pin module on this marketplace but this is my recommended one for anybody who’s serious about his business.
The ability to limit access to my staff to only access client details by using the client support pin only is just so incredible
Ionut ion @ionut3719
No comment provided.
ONEBIGHOST LLC @onebig7569
They Are Highly Recommended, Great Modules. Thank You Dear Ws Team For Your Wonderful Services. With This Module, Our Clients Can Provide Us with Their Support Pin To Verify That They Are Who They Say They Are Via Live Chat Or When They Call Us.
Mathijs van den Berg @mathijs4610
Works amazing!
Charles Bradbeer @charles2103
Very good item, helpful company!
Rabijit Khuntia @rabijit1035
Works flawlessly. Must have module to verify clients before doing sensitive admin tasks.
Damian Maravankin @TechnoGuy
Excellent module. Very useful
You must use it and the support team is awesome
HyperX Hosting @eric9262
I wanted this module for some time and finally purchased it, I love how clients can provide me their support pin to verify that they are who they say they are via live chat or when they call us. Excellent module easy to use and AMAZING Support from whmcs services! Thanks for the plugin!
Adam Coates @adam5136
Highly recommend you buy this module that does what it says and it's a great price that comes with updates too. Will be using you guys again very soon for sure.
Hosting VPS @hosting8215
Kept up with the good work
PHILLIP LEY @phillip5490
First off I got 25 years of doing online hosting and the tech that comes with it. This is the first dev that the code doesn't make me an ex-ibeta.com employee want to vomit. Yes I said vomit. this is a personal review and as of today there is no endorsements nor deal attempting to happen. I honestly hate how slow the plugin becomes available but it sure beat out how slow the plugins at other places became available. So to those looking the 1 stars I would say are fake or people that shouldn't "SERVER" anyways.
Splat Pearled @system8741
Amazing Product
Muhammad Bilal @muhammad5646
Amazing Product, Fast Support
jimmy @jimmy2772
No comment provided.
Electronics @electronics6022
No comment provided.
WHMCS Services @whmcsservices
Am sure you not a client because I search for my system I don't find this name and I don't have any ticket about a problem. This a fraud post that I going to report to WHMCS.com
Owner@WHMCS Servicesnikhil darji @nikhil2578
great module
Famim Hasan @famim6722
One of the best modules i ever used! whmcs services all modules give me a next level solution.
Camiel Peeters @camiel2330
This is the only quick-fix for your support seeking clients. The module works like a charm and support is great again!
Nicholas Sansom @My-Global-Solutions-Group
This is a must have module. It allows you to use the customers support pin when they phone up, are on live chat, Facebook, twitter or any other channel if support you use where direct interaction with the customer is essential and verification is a must before proceeding.
From within your WHMCS admin dashboard there's a widget that you simply enter the pin and if it matches the customers current pin then it takes you to the customers account in WHMCS, If not it tells you this as well.
You even have the option for length of pin, whether the pin is a one time use only and then a new pin is or needs to be generated and so much more.
We've been using this module for several years now and I must say it's unmatched. Get this into your WHMCS arsenal today and protect your business and your customers information.
Security is a must have for any business.
Randy Javier @randy4513
Excelente Modulo para el soporte en linea.
VPS Services @gabriel2718
I like this module it nice :) :)
Ruben Mathieu @ruben8060
Das Module, wird gerade gekauft :D Ist bis jetzt schon sehr sehr gut!
Die Demo ist echt vielversprechend!
TelcoIT @telcoit5611
No comment provided.
Charles Bradbeer @cmbapps
Makes managing my clients support easier :)
Patrick Sánchez Beyrer @patrick7251
One of the best modules i ever used! Support Pin helps me in every situation i need it!
Ali M @ali1010
I've been looking for this module for a long time. This module facilitated our support and verification tasks especially on the support chat and phone calls
Samuel Álvarez Prieto @samuel4518
Good addon, recommended for companies or professional businesses.
WHMCS Services @whmcsservices
thanks for the feedback
Owner@WHMCS ServicesTom Wilson @tom5751
Works perfectly, it's a great way to validate a clien't identity for data protection!
WHMCS Services @whmcsservices
thanks for the feedback
Owner@WHMCS ServicesGloria Grayson @gloria5799
Works perfectly! Especially useful for verifying sub-accounts and contacts.
WHMCS Services @whmcsservices
thanks for the feedback
Owner@WHMCS ServicesJohn Cheshier @HostCrusherLLC
Another great Module to verify clients, must have!
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesTony @tony5278
It works no problem A+++
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesJoshua @joshua4923
These reviews must be fake. The plugin has many issues, no recommendation from me.
WHMCS Services @whmcsservices
Am sorry but this review not fake I can approve you 100%. If has issues then why don't you open a ticket so we can look at it?
Owner@WHMCS ServicesCarlos Gonazlaez @carlosg
One of the best I see
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesRoss Gillies @ross4998
This module works great, it displays nicely in the client area and is really handy when verifying clients over the phone.
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesFestus Opp. @festus6488
Amazing addon for my support team
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesAloïs LECOMTE @cloudheb
Very practical module for the support it made my life easier thank you to you :)
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS Servicesnikhil darji @nikhil2578
amazing
Billy George @noobkilervip
This addon is super helpful and there support team is perfect can't complain about anything also the instalation was super simple
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesOzzy Simpson @oznorts
This module is perfect for when I need to verify a client over the phone or live chat. I don't really need this module, but I like having it to make my clients' data more secure, which also makes my clients trust my business more. This module works just as expected.
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesDaniel Bentley @daniel2802
Using this module, we are able to ensure that when a customer calls us who we don't recognize, we can fall on this module to find out we are actually speaking to somebody that has access to their client area, and not somebody who just knows the other person details. Great Module +++++
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesBlake Bessett @SectorByteSolutions
We use this module to make sure we are talking or giving support to the correct person. It can prevent social engineering tactics as only the person with the login can see and give out the pin to support. Everyone should have this module as it is a necessity from the standpoint of security!
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesMK & AS Services Pty. Ltd. @adrian7118
Our customers aren't super fans of this one, but we are! By using this module, we are able to ensure that when a customer calls us, we are in fact actually speaking to somebody that has access to their client area, and not somebody who just knows the other person details. This is great for showing your customers you care about their privacy.
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesCevdet Kaymaz @secretreal
thanks for this module.. just one word "perfect!"
WHMCS Services @whmcsservices
Thanks for the feedback,
Owner@WHMCS ServicesGivanildo Santos @HostCuritiba
amazing how well it worked for us, addon that I point out to everyone who owns whmcs. Congratulations to the developers and support whmcsservices.
Looking forward to see more.
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS Servicesajay kuamr @SageNext
Support Pin is a really a essential tool for customer support. It is very easy to manage for user as well as admin.
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it
Owner@WHMCS ServicesPhilippe G @cyfered6
No comment provided.
Simon Bryant @cybernode
This module is great as it can be used to verify customers over live chat and also over the phone giving you the confidence you are speaking to the account holder.
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it
Owner@WHMCS ServicesChristian Halls @cjhalls
This is one of my personal favourite, we want to give our customer a much stronger and a much better secure way of talking to my support team via live chat, facebook, twitter and so on. This module does the trick as all my customers have to do it login to our client area, then copy their own support pin and that is it. I highly recommend this module to anyone it was really well, and very simple to set up.
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesK.M. Badrul Alam @badrul9635
Using and happy so far. :)
WHMCS Services @whmcsservices
Thank you so much for Rating :)
Owner@WHMCS ServicesDominic Raffino @iFeelSick
Worked perfectly without any issues. Love using this and it's a great verification method!
WHMCS Services @whmcsservices
Thanks for the feedback Mike, I really appreciate it!
Owner@WHMCS ServicesAlfred Guenter Pogner @Alfred
No comment provided.