This document outlines the process for monitoring and managing the opening and closing of tickets within a specified timeframe, as well as the subsequent notifications that will be sent to clients. It also includes information on how this system is integrated with WHMCS.
The ticket management system is designed to efficiently handle incoming tickets based on specific configurations and settings. The primary objectives include:
WHMCS (Web Host Manager Complete Solution) is a comprehensive billing and support system for web hosting companies. It provides a robust framework for managing client accounts, billing, support tickets, and more. The key features of WHMCS include:
The ticket management system is integrated with WHMCS using its database. Here are the key aspects of this integration:
To establish a secure and efficient connection with the WHMCS database, we employ the following:
The outlined process aims to streamline ticket management, improve client communication, and ensure efficient handling of issues. By adhering to these guidelines and leveraging WHMCS effectively, we can enhance the overall service quality and responsiveness while maintaining data security.
Be the first to review Ticket Spam Checker.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
This patch release resolves critical bugs introduced in v1.3.2 and includes important structural improvements. Ticket Spam Checker v1.3.3 focuses on stability, reliability, and better developer experience.
v1.3.3 addresses issues that caused major disruptions in the previous version, including redirect loops, incorrect ticket IDs, and structural inconsistencies. This patch ensures the system behaves as expected and lays a more solid foundation moving forward.
0 was appearing in spam reports instead of the correct ticket ID.Ticket Spam Checker v1.3.3 is a necessary and well-tested fix for the issues introduced in v1.3.2. With redirect loops, incorrect ticket references, and internal naming inconsistencies resolved, this version is more stable and production-ready than ever.
Thanks for your patience and continued support.
Best Regards Ricardoneud.com
This patch addresses several bugs and clarifies changes in language support and spam detection behavior. While it’s a smaller update, v1.3.2 focuses on cleaning up translation logic and improving message spam detection accuracy.
Ticket Spam Checker v1.3.2 refines the system introduced in v1.3 by resolving hook-related issues and streamlining the multilingual setup. It’s a maintenance release meant to stabilize the foundation for upcoming updates.
Go to:
/dashboard/translations
Copy en.php and rename it to your language code (e.g., fr.php for French).
Translate the contents of the file.
Open:
/dashboard/includes/preparation.php
At the top, find:
$languages = [ 'en' => 'English', ];
Add your language like this:
$languages = [ 'en' => 'English', 'fr' => 'Français', ];
✅ You may use a custom file name like frans.php, but then the key in the array must match 'frans' => 'Frans'.
If you’ve created a full translation and want it considered for inclusion in future releases:
We may include it in a future default release if it meets quality standards.
Ticket Spam Checker v1.3.2 is a focused patch that stabilizes the spam detection system and simplifies language management. While we’ve trimmed down to English only, full multilingual support is still available for users who want to customize their setup.
Thanks for your continued feedback — it helps us keep improving.
Best Regards Ricardoneud.com
This patch addresses minor but impactful bugs reported after the v1.3 stable release. While this update doesn’t include new features, it significantly improves stability and fixes a few annoying issues.
Version 1.3.1 focuses on polishing the v1.3 experience with essential bug fixes — especially regarding favicon handling and admin-side report management.
Ticket Spam Checker v1.3.1 is a quick but important patch. It fixes frustrating favicon behavior and smooths out small backend issues to make the admin experience more reliable.
If you had issues with favicons — update now. Problem solved.
Best Regards Ricardoneud.com
This changelog outlines the key changes, improvements, and new features introduced in the latest stable release of the Ticket Spam Checker module. The focus of this update is on improving accuracy, expanding language support, and enhancing spam detection and management.
This release refines the system's performance by introducing smart updates to how ticket statuses and client emails are managed, along with added spam detection features. The module now offers a more intuitive experience with increased accuracy and better control.
A new chart has been added to the home page, which visually tracks:
This provides admins with a quick overview of ticket statuses.
The system now supports four new languages:
Future updates may include additional performance optimizations and further language support expansion. Stay tuned for more details as we continue to enhance the module.
Ticket Spam Checker v1.3 brings powerful new features like automatic email updates, spam detection for messages, and enhanced reporting capabilities. This release marks another significant improvement in making spam management more efficient and user-friendly.
Goodbye v1.2 — v1.3 is the future.
Best Regards Ricardoneud.com
This changelog outlines the key changes, improvements, and new features introduced in the latest stable release of the Ticket Spam Checker module. The goal of these changes is to increase control, accuracy, and usability for WHMCS administrators — all while improving the overall spam management experience.
This update builds on past versions with powerful enhancements to report visibility, ticket status interaction, bulk actions, and intuitive filtering — making spam detection and management easier than ever.
In the next update, we’re not planning major changes — but language support ? is likely to be expanded.
We'll share more as the update plans develop!
Ticket Spam Checker v1.2 is a huge step forward.
From real-time status visibility and bulk deletion to new filtering tools and smart reopen/close options — this update was made to give you full control.
Goodbye v1.0 and v1.1 — v1.2 is the future.
Best Regards Ricardoneud.com
This changelog outlines the key changes, improvements, and new features introduced in recent updates to the Ticket Spam Checker module. The goal of these changes is to enhance performance, usability, and flexibility for WHMCS administrators while maintaining compatibility across devices.
The following updates were made to improve spam ticket detection, system monitoring, and the overall user experience within the dashboard interface.
These improvements make the Ticket Spam Checker a more powerful and user-friendly tool for WHMCS environments. With better visuals, clearer indicators, and full device compatibility, this update sets the foundation for continued enhancements in ticket management and spam detection.
Dear Users,
We are excited to announce a new update for our WHMCS addon module Ticket Spam Checker. This update introduces several important enhancements and new features aimed at improving user experience. Below is an overview of the key updates:
We are continually working on enhancing the Ticket Spam Checker module and plan to introduce additional features in future updates. Stay tuned for more enhancements that will further improve your experience!
Your feedback is invaluable to us. If you encounter any issues or have suggestions, please feel free to reach out.
Thank you for your continued support!
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