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Knowledgebase

Contacting Support

All of our Weebly sites are self-hosted and are published using FTP connections. For this reason, any issues with publishing or errors to the site once published should be directed towards the hosting provider


If you are the hosting provider and have made sure that your self-hosted product meets Weebly's defined server requirements then you can contact the WHMCS Marketplace support and we would be happy to assist. 


We are also able to assist with general Weebly enquiries around the cloud suite so please don't hesitate to get in touch. 


The Marketplace department is open Mon - Fri: 9:00 am - 5:00 pm (GMT) and we aim to reply to messages the following business day. You can open a ticket with us here