Troubleshooting a There was an error publishing your site Error

When a customer attempts to publish their website from within the Weebly website builder, they may encounter the following error message:

There was an error publishing your site. The publishing credentials are not valid.
Please contact support.
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This means that Weebly cannot connect to your server via FTP to upload the client's website.

To resolve this error, please update the FTP publishing credentials by following this guide: Setting or Updating FTP Publishing Credentials.

NOTE: Publishing only supports plain FTP. If your server requires FTP/TLS or SFTP, this requirement will need to be removed.

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