With this module you give your customers the option to "FastTrack" there tickets. Your customers decide if their current requests are in need of the highest priority. And you set the price. This is great for your business as you prioritize and select problems your customers need addressing ASAP.
Users will have option to choose 'priority service' on support ticket. If user has already submitted ticket without indicating 'priority service' then we will provide normal service. If user submits new ticket we will have the option for user to select 'priority service.'
For New Ticket: Customers can choose to open ticket for priority service or for normal service. If user chooses priority service then we generate a billable item that will include on invoice.
For Generated Ticket: Customer will be shown option to choose priority service on sidebar. If customer selects this service we will generate an invoice and customer needs to pay this first before ticket is answered.
In a few more weeks you should be seeing more news for this modules as well as for module updates.
Convert the invoice amount to the clients currency
Owned Licensee - $20.99 USD
The FastTrack Ticket Module Owned License. This module license is suitable if your business only uses one domain.
We also offer source code for all our products. please contact us for more details
When you buy the Source Code you get a FREE Peel Away Ads
If you have any questions at all you can contact us via our group page.
After one year, this module requires annual purchase of a Support and Updates package. This will entitle you to continued user support, Module updates and access to a stored download on our website.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
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