Customer Pin (Quick Verification Tool)

Customer Pin (Quick Verification Tool)

Developed By

Compatible with WHMCS v8.6

With the Customer Pin module, you will be able to provide support pin codes (variable length) to your customers. Allowing for quick account verification over the phone, live chat, etc...

Key features

  • 5 types of pin: (Main pin, 3rd party pin, temporary pin, Service Pin (1.30), Domain Pin (1.32))
  • Variable length and pin combo (numeric vs alphanumeric)
  • Adjustable pin code valid period
  • Autogenerate when a code expires
  • Easy to install, no template code modification needed
  • WHMCS 6 compatible
  • Easily translatable using WHMCS language files
  • Display in the sidebar, navigation menu, homepage panel
  • Allow customer to request temporary support pin (New in 1.34)


  • Templates that is based off the Six layout. It uses the sidebar for display, menu bar and clientareahomepage panel

Pin concepts

Account Support Pin is intended for all general purpose verification. Such as billing modification, account changes... etc

3rd party Support Pin is intended for the account holder providing account support access to a 3rd party individual without providing the main account. Such as contacting your company for support.

Temporary Pin is intended for providing quick verification if the account owner can't login but still have email access

Service Support Pin is intended for all purpose pin for a particular service a customer have

Domain Support Pin is intended for all purpose pin for a particular domain a customer have


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Version Compatibility

Compatible with WHMCS v8.6

Full Version Compatibility

  • Selected versions of WHMCS v8.6
        8.6.0 - 8.6.1
  • All versions of WHMCS v8.5
  • All versions of WHMCS v8.4
  • All versions of WHMCS v8.3
  • All versions of WHMCS v8.2
  • All versions of WHMCS v8.1
  • All versions of WHMCS v8.0
  • All versions of WHMCS v7.10
  • All versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7

System Requirements

  • Ioncube loader

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By


v1.37 Released February 23rd, 2023

Latest Version

New Feature

WCP-5 - PHP8 Compatibility

#Bug Fix WCP-4 - Hooks.php crashing


Previous Versions

v1.36 Released November 12th, 2020

View/hide detailed changelog

Bug Fix

  • WCP-3
  • WCP-1 (WHMCS 8)

New Feature

  • WCP-2

Changelog can be found on


v1.34 Released March 23rd, 2020

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  • New Request Support Pin function


v1.32 Released February 10th, 2020

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  • Added new option for Domain Only Pin


v1.27 Released April 19th, 2019

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  • New function to display the Support Pin in the Clientareahomepage as a panel


v1.25 Released November 20th, 2018

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  • Integrated Pin search in Admin backend intelligent search


v1.3 Released February 9th, 2020

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  • Added new option for Service Only Pin
  • Added new option to disable Account Pin if Service Pin is enabled
  • Added style for the homepage panel
  • Added option for Expiry Date Option


v1.1 Released August 15th, 2017

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Upgraded to self-contained module setup


v1.0 Released May 22nd, 2016

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1.0 - Initial release


See also Live Chat

Free live chat App

Live Chat & Visitor Tracking

Chat and Engage with Your Customers to Increase Conversions!

LiveChat - live chat for WHMCS

Customer service platform with live chat and customer engagement capabilities

PreMadeKB WHMCS Knowledgebase - Step by Step + Images

PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 435+ Articles on cPanel, Plesk, DA, Softaculous, etc.

WHMCS Support Module

Collect & protect your customers important and highly-sensitive information