Customer Pin (Quick Verification Tool)

Customer Pin (Quick Verification Tool)

Developed By CodeBox.ca

Compatible with WHMCS v8.0

With the Customer Pin module, you will be able to provide support pin codes (variable length) to your customers. Allowing for quick account verification over the phone, live chat, etc...

Key features

  • 5 types of pin: (Main pin, 3rd party pin, temporary pin, Service Pin (1.30), Domain Pin (1.32))
  • Variable length and pin combo (numeric vs alphanumeric)
  • Adjustable pin code valid period
  • Autogenerate when a code expires
  • Easy to install, no template code modification needed
  • WHMCS 6 compatible
  • Easily translatable using WHMCS language files
  • Display in the sidebar, navigation menu, homepage panel
  • Allow customer to request temporary support pin (New in 1.34)

Requirements

  • Templates that is based off the Six layout. It uses the sidebar for display, menu bar and clientareahomepage panel

Pin concepts

Account Support Pin is intended for all general purpose verification. Such as billing modification, account changes... etc

3rd party Support Pin is intended for the account holder providing account support access to a 3rd party individual without providing the main account. Such as contacting your company for support.

Temporary Pin is intended for providing quick verification if the account owner can't login but still have email access

Service Support Pin is intended for all purpose pin for a particular service a customer have

Domain Support Pin is intended for all purpose pin for a particular domain a customer have

 

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Version Compatibility


Compatible with WHMCS v8.0

Full Version Compatibility


  • Selected versions of WHMCS v8.0
        8.0.0 - 8.0.3
  • Selected versions of WHMCS v7.10
        7.10.0 - 7.10.1
  • All versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
        7.3.0
  • All versions of WHMCS v7.2

System Requirements


  • Ioncube loader

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By CodeBox.ca

Changelog

v1.36 Released November 12th, 2020

Latest Version


Bug Fix

  • WCP-3
  • WCP-1 (WHMCS 8)

New Feature

  • WCP-2

Changelog can be found on https://docs.codebox.ca/display/WCP/Change+Log

 

Previous Versions


v1.34 Released March 23rd, 2020

View/hide detailed changelog

  • New Request Support Pin function

 

v1.32 Released February 10th, 2020

View/hide detailed changelog

  • Added new option for Domain Only Pin

 

v1.27 Released April 19th, 2019

View/hide detailed changelog

  • New function to display the Support Pin in the Clientareahomepage as a panel

 

v1.25 Released November 20th, 2018

View/hide detailed changelog

  • Integrated Pin search in Admin backend intelligent search

 

v1.3 Released February 9th, 2020

View/hide detailed changelog

  • Added new option for Service Only Pin
  • Added new option to disable Account Pin if Service Pin is enabled
  • Added style for the homepage panel
  • Added option for Expiry Date Option

 

v1.1 Released August 15th, 2017

View/hide detailed changelog

Upgraded to self-contained module setup

 

v1.0 Released May 22nd, 2016

View/hide detailed changelog

1.0 - Initial release

 

See also

tawk.to Live Chat

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LiveChat - live chat and help desk software for WHMCS

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PreMadeKB WHMCS Knowledgebase - Step by Step + Images

PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 455+ Articles on cPanel, Plesk, DA, Softaculous, etc.

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Support PIN Module / Chat PIN Verification

Find a client with his PIN code & be sure that the request is legit.

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