LiveChat is a WHMCS-specific chat tool for customer support and online sales; designed to provide quick answers and a personalized experience to customers.
With live chat for WHMCS by LiveChat, you can engage customers while they are on your website, see live interactions with your pages and move your customers through the purchase process. It also makes customer service more efficient by letting you hold multiple live chat sessions at the same time, send canned responses to frequently asked questions, search through chat transcripts and send files to customers through the live chat window.
In addition to live chat support, LiveChat gives you the ability to respond to offline messages as they are saved within the LiveChat dashboard as tickets. You can also use tickets for managing and tracking customer cases that couldn't be resolved in a single live chat session.
LiveChat's integration with WHMCS makes it easy to convert visitors into customers by placing a live chat function on your WHMCS pages and keep track of your communication with visitors by storing chat transcripts as closed tickets.
The easiest way to add live chat to WHMCS is to install our live chat extension. This will automatically embed the live chat code on all your webpages, without any copy paste needed.
Don’t worry! We're happy to assist however we can. LiveChat Support is available 24/7 via live chat, email and phone. Navigate to the Support tab for more details.
While our live chat extension for WHMCS is free, you need a license of LiveChat to use it -- you can create one by navigating to our website @ https://www.livechatinc.com/?utm_source=whmcs.com&utm_medium=referral&utm_campaign=WHMCSListing. LiveChat plans start at $16/seat/month, with additional plans for more demanding users.
LiveChat comes with a 14-day trial to test all of the features -- sign up for free @ https://www.livechatinc.com/signup/?utm_source=whmcs.com&utm_medium=referral&utm_campaign=WHMCSListing !
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
Checked compatibility with WHMCS 7.1.1 - 7.5.1
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