Ticket Sensitive Data

Ticket Sensitive Data

Developed By HardSoftCode

Compatible with WHMCS v7.8

What is Ticket Sensitive Data?

Ticket sensitive data will add a custom fields below the ticket textarea so your customer can enter their sensitive data then send it with the ticket. The sensitive data will be send to the staff or store encrypted in the database and will be deleted after you close the ticket with the daily cron job

Why do you need it?

Web hosting,support,remote support most of the time they ask their customer to send their FTP,cpanel, admin area login information sometimes the customer is afraid to send his login information because he don't trust the security of who's handling the sensitive information with our ticket sensitive data module your customer will feel safe sending his/her sensitive information by encrypting the information in the database and delete them after you close the ticket

How it works?

Ticket sensitive data will create a secure and encrypted custom fields below the ticket textarea you can setup the module to send the sensitive data to the assigned staff or store the sensitive data in the database encrypted and only viewable for the assigned staff for the ticket. Also you have the option to send and store the sensitive data to the assigned staff. After you finished for the sensitive data and close the ticket the module will delete the stored sensitive data from the database with the daily cron job


  • Multi Language Custom Fields: In v3.0.0 we have added this features so now you can create custom fields with different languages
  • Daily Cron Job: You can enable/disable deleting the sensitive data with dally cron job if the ticket is closed
  • Ticket Custom fields: In v2.0 we have planted the custom fields in the module so you can create any text box or textarea and it will show in the ticket page and ticket reply page
  • Ticket Sensitive Data Button: We added a button in the view ticket page to show the sensitive data for that ticket in v2.0 we show the number of the data stored in the database for that ticket
  • Encrypt Sensitive Data: If you select to store the data in the database the module will encrypt the data in the database
  • Email Template: In v2.0 we have created an email template so you can edit the email as you like also we have added some values for you to use with the email
  • 3 Sensitive Data Options: You have 3 option for the sensitive data 1 - send data 2 - store data 3 - send and store data

We also offer source code for all our products and for the Ticket Sensitive Data it will cost $80 USD please contact us for more details

Owned licenses and source Code licenses include 3 months updates access with the initial purchase. After the first 3 months, updates access can be optionally renewed to maintain access per 3 months



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Zoran Celo @Zoran

November 18, 2016 at 04:00:28 PM

A must have for all!

  • 3 years ago
  • Version Number 3.0.1

Daniel McD @danse

October 10, 2016 at 03:43:47 PM

Great Support, awesome Products, thank you for your good Work!!

  • 3 years ago
  • Version Number 3.0.1

Version Compatibility

Compatible with WHMCS v7.8

Full Version Compatibility

  • Selected versions of WHMCS v7.8
        7.8.0 - 7.8.1
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0

System Requirements

  • PHP 5.6 or PHP 7
  • IonCube Loader v10.1.0+

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By HardSoftCode


v4.0.3 Released August 10th, 2018

Latest Version

  • Update font awesome icons to v5
  • Added support to WHMCS v7.6 and PHP v7.2


Previous Versions

v4.0.0 Released May 24th, 2017

View/hide detailed changelog

  • Recode module from scratch
  • Support WHMCS 7 and PHP7
  • Improve the UI for admin area
  • New send and store data for client
  • New email alert when data stored
  • New multi language for email
  • New custom integration for buttons and fields
  • New use the support department email as default sender
  • New select desired language
  • Bug fixed, stability improvements


v3.1.0 Released December 23rd, 2016

View/hide detailed changelog

  • Improve the UI for the sensitive data box
  • Improve the post date
  • Improve the license call
  • Improve the sensitive data button it will show after installing
  • Improve the sensitive data fields it will show after installing
  • New send sensitive data to client from ticket
  • Fixed a bug while updating the module


v3.0.1 Released October 5th, 2016

View/hide detailed changelog

  • Updated template file to work on WHMCS v7
  • Fixed a small bug with admin language


v3.0.0 Released July 11th, 2015

View/hide detailed changelog

  • Update module to support WHMCS v6
  • Fixed small bugs
  • Added multi language custom fields
  • Updated the templates files for WHMCS v6


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