PreMadeKB WHMCS Knowledgebase - Step by Step + Images

PreMadeKB WHMCS Knowledgebase - Step by Step + Images

Developed By PreMadeKB

Compatible with WHMCS v7.6 Provides ReadyMade and Professionally written Articles for your WHMCS and Customers.

Our Articles is based on Latest cPanel/InterWorx/Softaculous and none of our articles is out of date.

Currently we've a 269 Articles (155 Articles on cPanel, Some other articles and 62 Articles on InterWorx)

If you want to use Theme X then use v1.2 and If you are using Latest cPanel PaperLantern theme then use v1.7

v1.7 for - cPanel "Paper Lantern" Theme.

PreMadeKB contains 269 Professionally written article and installation/upgrade is so easy.

#Update *Version v1.7 Released on 4 November, 2017 - 30 Articles added. (Major articles added)


What is included in PreMadeKB?

  • One SQL File.
  • Image Folder.
  • Installation Guide.

How to Upgrade?

If you are using old version like v1.6 and want to upgrade to v1.7 then we will provide a new SQL file which will upgrade your KB without any issue however we always recommended to take a backup of your WHMCS data before doing anything.

I need to upload php file?

No, Our KB does not use any php file and you will only need to upload our KB SQL File and image folder.

Custom watermark logo can be placed on images?

Yes, If you will not provide logo in order form then we will use text watermark of your Company Name.

After Installing your KB, Can I add my own article?

Yes, You can add your own article without any issue and our KB will not affect your existing KB.

If I upgrade my PreMadeKB then articles which are written by me will be removed?

No, Our KB will upgrade only our KB and did not affect your own articles.

Free Upgrade is available for 6 month, What will be happened after 6 month?

After 6 month, We will provide only Fix/Patch for lifetime but upgraded will be not included until you purchase Upgrade Subscription.

What is price of Upgrade subscription after 1 year?

$15 Only.

Why you charge money for upgrade?

Articles are written by expert and we need to pay money to our writers, grammar checker team and some other people who work on adding useful articles, topics which cost us money and without money we will be unable to provide update. $15 is very small fees for 1 year so it will be counted as a contribution/donation to PreMadeKB Team.



5 stars
4 stars
3 stars
2 stars
1 star

Ben Amini @ben9619

October 31, 2018 at 11:06:31 AM


What's the status of my purchase? I paid more than 24 hours ago and it still shows pending.

  • 2 weeks ago

Mickey Boudreaux @mickey4602

April 29, 2018 at 12:59:43 AM

This is really nice! Just what I've been looking for. It will save me hundreds of hours of work and looks better than anything I could have created. Well worth the money!

  • 6 months ago

Yogesh Singh @eryogeshsingh

March 21, 2018 at 06:36:08 PM

So many mistakes. And when asked to fix them, the support team replied that they will fix those in the next version, ETA: Unknown. These guys need to understand that if you leave a wrong graphic on the page then it will destroy the business image.

Chandra Prakash Singh @PreMadeKB

April 3, 2018 at 04:27:07 PM

It was minor issue like extra image is added by mistake. It can be removed/edited from WHMCS >> Knowledgebase >> Edit Articles.

We allow to Edit/Modify Article in your WHMCS. Every Article is editable or removable.

I already added this issue in pending list and I am thinking about working on v1.8 but need suggestion from customers like which article we should add, category suggestion.

#For everyone - Please help us and send your suggestion. We will improve it and add more articles.

  • 7 months ago
  • Edited


March 19, 2018 at 08:23:44 PM

This is probably one of the worst 'premade' knowledgebase setups I've every run across.

The developers insist that you wipe out your ENTIRE WHMCS KB prior to installing this, rather than putting together a PROPER installation script that would check for the existence of KB entries already in place.

Given the cost of this, you'd think the devs would actually do things properly, rather than take a 'hack' approach and just provide the client with an SQL dump.

Avoid this product and it's lackluster support

Chandra Prakash Singh @PreMadeKB

April 3, 2018 at 04:20:05 PM

I can't find your account by your site name so I request you to please provide your ticket id or order ID so we can be assured that your review is Authenticated.

For new customer we never ask for wiping whole WHMCS KB prior to installing it. Wiping KB Articles is only asked to our Existing customer who confirm us that they are not using anyone's else KB and directly want to upgrade from v1.3 to v1.7(Latest, Means Jump from v1.4, v1.5, v1.6 to v1.7)

Some of use v1.4 or some of even use v1.2 so they ask us for better solution and we provide them Two ways like Upgrade each version one by one of install Full v1.7 KB. (Means no Upgrade, Directly installing latest version but latest version also contain articles on their current version and then they will be need to wipe it or upgrade it one by one from current version to higher version.

This is SQL based, Which solution you can provide Us which will not use SQL and images but allow to display Articles on WHMCS?

(Note: We are against Remote Article, Self Hosted Article is much better and this is not any hack approach at anyway. If you are using SSH command to manage your Server then you should not call it 'hack' approach. You are technically strong so you are using SSH and same thing apply with SQL. You can manage database from phpMyAdmin. Import method is allowed by phpMyAdmin to import data.)

  • 7 months ago

Mitch C @HamRadioDude

February 23, 2018 at 04:47:30 AM

Very Professionally written and lots of articles. Updates are Often and easy to install. Updates are free for the year you have a subscription and inexpensive.

Chandra Prakash Singh @PreMadeKB

April 3, 2018 at 04:28:26 PM

Thank you so much. Your feedback really helpful for us.

  • 8 months ago

Steven Mitchell @steven3601

February 23, 2018 at 03:23:03 AM

Great product, turnaround in less than 24 hours and articles and images are fantastic.

Thank you guys,

  • 8 months ago

Michael St. Omer @michael6378

February 23, 2018 at 12:37:40 AM

Great way to have a full knowledgebase for Whmcs. Article are very well written with images. perfect.

  • 8 months ago

M Michalak @itsmir

February 22, 2018 at 08:57:27 PM

Excellent product, fast way to get a professional looking KB. Good support & regular updates.

  • 8 months ago

Brian Bell @TechBravo

February 22, 2018 at 08:13:07 PM

Good kb. Responsive support.

  • 8 months ago

David Askew @Daskew78

November 16, 2017 at 05:04:44 PM

A well made knowledgebase, there are some grammar and character issues like "Â " appears a log but it's easily fixed.

Worth purchasing.

Chandra Prakash Singh @PreMadeKB

November 18, 2017 at 12:40:39 AM (Edited)

Thank you, Character "Â" and "’" removed from SQL file.

  • 11 months ago
  • Edited

Liza Delmonte @lizhostr

October 24, 2017 at 07:51:55 PM

3 star because you promised that 1.7 version will released in 1 month and yet did not receive any details about it. Ignore my tickets?

Chandra Prakash Singh @PreMadeKB

October 31, 2017 at 10:46:57 PM

Version 1.7 is ready. We only need to add 5 more articles and then we will release it within 1 week.

Everything is almost ready like we have added more articles on cPanel however we don't want to release new version with just few articles. 20 to 30 new articles and updates in existing articles will be much better for future of PreMadeKB.

I mean I don't want to give you something which is good for nothing. Again v1.7 will be released within a week.

  • 1 year ago
  • Version Number 1.6

Connie Sawyer @sawyero

October 8, 2017 at 02:04:36 PM

Found it via blog of someone. I was bit scared that it will work or not.

But after installing it, Articles appears in my WHMCS knowledgebase and it work flawlessly. Thanks man.

Chandra Prakash Singh @PreMadeKB

October 11, 2017 at 01:22:45 PM

Thanks for your review, It will be really helpful If you will send URL of blog who recommended our KB.

  • 1 year ago
  • Version Number 1.6

Marcos Hurlbut @MicroHostring

October 4, 2017 at 09:25:50 PM

Only two word "Affordable-price & Time-saving".

It save my time and our team can focus on business. Thanks dear.

  • 1 year ago
  • Version Number 1.6

Frank Coetzee @FrankCoetzee

October 3, 2017 at 02:33:18 PM

Everywhere the price is $51 and even on your homepage but during checkout it's $60 ???

Chandra Prakash Singh @PreMadeKB

October 3, 2017 at 03:36:45 PM

Final price on checkout page is $51.

WHMCS billing system does not reduce price before checkout. Discount will be applied on invoice.

Please correct your star rating.

  • 1 year ago
  • Version Number 1.6
  • Edited

Darrien Meadows @Dynaserve

October 2, 2017 at 09:19:42 PM

Yesterday I purchased it and received it with a installation guidance which was helpful for installing it.

Image quality is great.

Thanks bro.

  • 1 year ago
  • Version Number 1.6

Gary Rodriguez @rodrighosting

September 28, 2017 at 09:26:22 PM

They took 24 hours to prepare my knowledgebase article. What is point of interworx and solusvm articles?

price should be lower and you promised me that new version will be released but you broke your promise.

4 start for not keeping your promise and slow setup time.

Chandra Prakash Singh @PreMadeKB

September 30, 2017 at 03:50:42 PM

Thank you but we prepare it manually, Imagine that we have to add watermark on 600+ images. We take few hours and sometimes it can take up-to 24 hour.

Interworx articles are for customer who use Interworx, You can hide it from your WHMCS Admin >> Knowledgebase. SolusVM articles are popular and used by most of hosting company.

We pay money to professional articles writers, How we will afford to sell it at lower price? Next version was delayed due to lack of money. However we are working on it and it will be released as soon as possible. So don't worry. We keep our promise but some things are beyond our control.

We work very hard, You can't imagine ;/

  • 1 year ago
  • Version Number 1.6

Kevin Chavis @ChavisReseller

September 27, 2017 at 02:05:10 PM

I purchased this before configuring fresh WHMCS installation, It works.

Hope my business will stable with WHMCS.

  • 1 year ago
  • Version Number 1.6

Leonard Kessinger @LeoHost

September 26, 2017 at 01:44:10 PM

I found this from Google and WHMCS. This is better than my previous KB which was contain only loads of text and outdated articles.

Thank you Mr.Kunnu and your team.

Chandra Prakash Singh @PreMadeKB

September 27, 2017 at 06:57:48 PM

My pleasure, I was not aware that you are switching otherwise we also provide help at free of cost for importing our articles without touching or affecting existing articles.

  • 1 year ago
  • Version Number 1.6

Dillion Knapp @illionknp

September 26, 2017 at 08:37:53 AM

Old user, I like it because of articles are written in professional manner and easy to read for customers or visitors.

Thank god that WHMCS have a module like this. WHMCS make our life easy.

  • 1 year ago
  • Version Number 1.6

Raphael Pickett @picketto

September 25, 2017 at 06:26:21 PM

Using it on my 2 whmcs installation. They should provide some discount for multiple license ;)

Well its a good addon, time saver.


  • 1 year ago
  • Version Number 1.6

Ashleigh Christian @ashleigh

September 25, 2017 at 03:09:32 PM

Tutorial articles are step by step which is amazing for my customers.

Good job.

  • 1 year ago
  • Version Number 1.6

Glenn Goodman @glenn5395

September 24, 2017 at 06:56:07 AM

excellent - save untold time in typing in yourself. They are professional and include images.
very happy

  • 1 year ago
  • Version Number 1.6

Steven Reilly @stevenreilly

September 23, 2017 at 02:22:49 PM

I don't like articles which are not a part of cPanel. Interworx articles are useless.

But all other articles are very useful so I am giving 5/5 star.

Chandra Prakash Singh @PreMadeKB

September 23, 2017 at 06:00:21 PM

You cam hide Interworx.

  • 1 year ago
  • Version Number 1.6

Breanne Oliver @breannen

September 23, 2017 at 08:17:16 AM

I was received my download link after a day and feel frustrated but they helped me in installation at free of cost and also I did not lose my previous articles.

Hats off to Premadekb.


Chandra Prakash Singh @PreMadeKB

September 23, 2017 at 05:59:58 PM

Thank you.

So sorry, Sometimes we setup it within 1 hour however we will try our best to deliver it in 6 hours.

  • 1 year ago
  • Version Number 1.6

Kenton Mason @kentonhosting

September 22, 2017 at 09:39:51 PM

I am using it from long time, Installing this addon is not hard. Anybody can simply install it by uploading files.

After installation you don't need to worry about Articles. I mean someone is working for your articles base.

  • 1 year ago
  • Version Number 1.6

Kory Foster @kfoster

September 22, 2017 at 02:05:03 PM

So much helpful. Thanks a lot guys.

  • 1 year ago
  • Version Number 1.6

Ryan Rich @richguy

September 21, 2017 at 11:11:47 PM

This is best addon for my WHMCS system. Comparing to dedicated article writer's price its more cheaper than them.

Installation is easy, upgrade is easy.

  • 1 year ago
  • Version Number 1.6

Miriam Michalak @Miriam

September 21, 2017 at 03:57:15 PM

A quick & easy way to get a professional looking knowledgebase included in your WHMCS install. Good support & regular updates help to keep this product tip-top.

  • 1 year ago
  • Version Number 1.6

Ronn Davis @Swiftscsi

September 21, 2017 at 09:19:13 AM

This knowledge base was absolutely amazing and I highly recommend it! We have recently added web hosting to our web design service and although I will be building out my knowledge base overtime based on client’s feedback, this knowledge base has started us off to a far better start and will be a tremendous help and I do not have to worry about writing anything for sometime to come and can focus on our business.
The included content is far larger than what we could have written on or own over the course of several months and much more than I expected for the price. This is a huge time saver and to be honest these guys should be charging more for this.
Aside from the articles themselves what I really like is their watermarking of the images in the knowledge base with our company’s logo for no additional charge. The inclusion of the WordPress articles is also a great touch that will come in handy for our clients.
The install process is literally 2 steps and worked flawlessly.
A 239 page knowledge base in all set up and ready to go in less that 5 minutes! AMAZING WORK GUYS!

  • 1 year ago
  • Version Number 1.6

Gerald Bakker @GeraldBakker

September 21, 2017 at 02:13:56 AM

PreMadeKB is perfect if you're starting up a new web hosting company that uses cPanel. It also has some decent Wordpress articles to get you started. Honestly, time is worth money and in that sense this is a bargain in North America or in Europe.

I recommend this as the solution for any startup.

The articles topical, well organized and a great start to your new venture. Without at least this much content to start with you won't look legitimate.

It's just one more piece you really need to get started. I bought this 18 months ago and it has served me well.

Yes, I've added my own content since and done an upgrade since after that and the upgrade didn't clobber my extra additions. They thought this through leaving space for what I added when the upgrade was done.

Their support was also quite helpful - I didn't have any problems but I did have questions (always cautious) before I installed it.

Chandra Prakash Singh @PreMadeKB

September 21, 2017 at 09:37:54 PM

Thank you for your positive feedback.

Very motivation for me, I will work hard to make it more better.

  • 1 year ago
  • Version Number 1.6

Steve Shaw @hpnhosting

September 20, 2017 at 08:38:54 PM

Unless you have time to write and maintain the articles yourself, then I highly recommend this product. And the one time I did have a support issue, they were extremely prompt in getting it resolved. Well worth the money.

  • 1 year ago
  • Version Number 1.6


September 20, 2017 at 08:00:56 PM

Excellent work. I don't have time to write up the kb myself. this really helps a lot.

  • 1 year ago
  • Version Number 1.6

Graeme Preston @graeme4850

September 20, 2017 at 07:45:23 PM

Really great product. We don't have the time to write all the articles need for our KB so use PremadeKB instead.
What a time saver it is and so professional looking!
Love it when we get updates too.
Thanks so much guys.


  • 1 year ago
  • Version Number 1.6

Hassan El-Masri @hassan1892

August 19, 2017 at 11:59:24 PM

Time saving!

  • 1 year ago
  • Version Number 1.6

ERNESTO HERNANDEZ @vanajahosting

May 7, 2017 at 05:35:35 PM

I just got this PremadeKB and here I go with my review.

I really do not have time to make my own KB and I am not going to expend money hiring somebody to build a complete set from scratch. This PremadeKB is a very good kit of questions and answers that cover lot of topics.

It was really easy to install, a monkey could do it, and it was integrated in my theme without doing any modification at all. The KB gives my site a very good looking Knowledgebase page. I can modify, change, make corrections, add new topics or new pictures, it is very very easy. The content is just there ready, what else can I ask for ?, so far so good.

Not only that, They are going to include few personalized topics for the next version that they are building, probably they do this for everybody but it is just great.

A final note: I really don't know the people who build this product nor the author of it. I just bought the product and that is all. I do not work for them and I am not receiving money or anything for making this review. I respect everybody's opinion and I hope everybody respect mine.

Best regards,

  • 1 year ago
  • Version Number 1.5

Wil Hatfield @BigWil

January 29, 2017 at 08:58:16 PM

This product is HORRIBLE! Looks like something Marty Mcfly brought back from 1985 !!! Okay maybe that would have to be 1995, but still I mean REALLY? By the time you remove the Interworx junk, the articles with Siteworx in the screenshots, in our case Softalicious (cause we use Installatron) and limit things to just the Paperlantern cPanel there's maybe 30 articles making it almost $1.70 an article. Then you get to fix the grammar and "english not so good". The images are tiny and grainy on better resolution screens. The cell phone screenshots look like they are off of a flip phone.

A HORRIBLE PRODUCT and I feel since they HAVE NO REFUND POLICY or SATISFACTION GUARANTEE that I have a responsibility to share my experience through review. DON'T WASTE YOUR MONEY!!!!

Chandra Prakash Singh @PreMadeKB

March 28, 2017 at 08:08:48 PM (Edited)

Articles are checked by our English Grammar experts, I am weak in English but our experts have a excellent skill in English writing and they are Native. They are from United States. Also we did not receive any complaint against Grammar/English from last 3 years and you can see English of our articles which is provided in demo.

cPanel articles are more than 82+ and 58+ on Softaculous(cPanel) so total articles on cPanel is 140. (cPanel don't have a more features, If they will add more features then we will also add tutorial of that feature). Its impossible to write more than 82+ articles unless we split our articles in to many parts but no one want to read articles like "How to enter username in cPanel user box", "How to enter password in cPanel password box", "How to click on login".

You can see list of all articles on our website, Some articles does not use "cPanel" word but it is based on cPanel like some articles related to .htaccess, If you did not use Softaculous and SiteWorx then this is our fault? ;(

We even asked you that which type of articles you want before release of v1.6 but did not receive any response from your side.

We can ask to our customer to write review but we are professional and we don't do this. However If you are unhappy then I apologize. We try to add more articles. Now we have 239+ articles which also contain articles of SolusVM, Wordpress, etc.

If you are not using Softaculous then don't worry, Open a ticket with us and we will add other alternative which is used by you in version 1.7. (In next release)

  • 1 year ago
  • Version Number 1.5

Version Compatibility

Compatible with WHMCS v7.6

Full Version Compatibility

  • Selected versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0
  • All versions of WHMCS v5.3

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By PreMadeKB


v1.7 Released November 4th, 2017

Latest Version

  • 30 New Articles added
  • 8 Articles on cPanel (MX Entry, DNS, etc)
  • 5 New Articles on Installing a control panel like Plesk, DirectAdmin, Webmin, SolusVM, etc.
  • Wordpress (6+ Articles on WP)
  • One of domain nameserver management related article is updated.
  • v1.7 contains 106+ new Images.


Previous Versions

v1.6 Released February 11th, 2017

View/hide detailed changelog

*30 New Articles Added *2 New Category *2 Sub-Category *SolusVM Articles Added *Two-Factor Authentication article added *Wordpress Articles Added *Install a Control Panel Articles Added. *Up-to-date articles, You can see version history which show that we're active.


v1.5 Released November 19th, 2016

View/hide detailed changelog

  • 36 New KB Added
  • New Category (Wordpress)
  • 8 Articles on Wordpress
  • 28 Articles on Softaculous
  • Up-to-date articles, You can see version history which show that we’re active.


v1.4 Released July 18th, 2016

View/hide detailed changelog

  • 17 New Articles Added
  • 1 New Category
  • 3 new sub-category
  • Cover iPhone/iOS, Android, Mozilla Thunderbird Email Client
  • Up-to-date articles, You can see version history which show that we’re active.


vv1.3 Released February 6th, 2016

View/hide detailed changelog

Latest Version is 1.3

Version: 1.3 - Last Updated: 06/02/2016

  • Support cPanel Paper Lantern Theme.
  • Now our all Softaculous articles are up-to-date and use latest screenshot.
  • 1 x Article fixed.
  • v1.3 support Paper Lantern and v1.2 support Theme X (You can chose cPanel theme while purchasing our KB)

Version: 1.2 - Last Updated: 05/09/2015

  • 62 New articles on InterWorx Control Panel.
  • New Category Added: InterWorx (Control Panel) and 11 New subcategory.
  • Minor grammar and typo fix.
  • InterWorx Articles merged with our PreMadeKB Articles.
  • Total Articles: 158 (96 on cPanel and 62 on InterWorx)

Version: 1.1 - Last Updated: 30/03/2015

  • 23 New Articles Added (You can see full list of articles on our website)
  • 1x Article added on 123-reg domain registrar(DNS)
  • Easy to Upgrade to new version
  • 3 New Sub-Category added to Softaculous category
  • Image folder modified for new version for future so we can easy add new articles.

Version: 1.0 - Last Updated: 17/12/2014

  • Professionally Written Articles
  • Easy to Install
  • Frequent Update
  • Free Updates up-to 6 month
  • Water mark of your company name or domain name on images
  • 100% White-label, We don't mention our company name,etc in any articles
  • Articles are Reviewed for Grammar/Errors by Experts


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