ModulesGarden Freshdesk For WHMCS is a neat module destined to enable advanced handling of support tickets by close integration built between your WHMCS and Freshdesk. Upon this favorable combination your audience will be no longer required to leave your WHMCS client area in order to benefit from assorted support instruments offered by modern customer service software.
With Freshdesk For WHMCS these are your precious clients who will be granted the key advantage. Upon ticket creation, they will be given the freedom to choose from Freshdesk departments and use customized fields set in this platform – all these right inside your WHMCS! The fact that your new support system will have nearly unaltered appearance will serve as extra convenience for the audience for sure. At the very same time, the module will offer you the chance to effortlessly manage each and every WHMCS ticket straight within your Freshdesk admin area. Additionally, the logs will help you make sure all actions under the export mechanism have been executed flawlessly.
Make your staff members more productive and your clients more empowered. Order Freshdesk For WHMCS today and put excellent customer service at the heart of your company!
Client Area Features:
Admin Area Features:
Integration:
General Info:
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
Chat and Engage with Your Customers to Increase Conversions!
A premium live chat and help desk software for customer service and online sales.
Add a "Video Tutorials" section to your WHMCS menu, with your own Video Tutorials.
PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 269+ Articles on cPanel, Softaculous, etc.
Justin Ruoff @justin5951
This Plugin allowed us to replace the entire existing system with Freshdesk and our clients do not even notice the difference. Took just a few minutes to install and switch over. Now all of our agents can be managed in one place and we have much better flow over customer support throughout the entire organization.
Jon Bishop @jon2568
The WHMCS built-in support tool is good but we like using FreshDesk. With the latest updated control panel and free for unlimited agents this tool is a must. The Plugin allows us to replace the existing system with Freshdesk and our clients do not even notice the difference. Took us about 5 mins to install and start using with our clients.