This module will add a notes box to the 'Manage Ticket' page to give the staff the ability to add relevant notes about the ticket. Other staff members will be able to see notes as well as add additional notes as they work on the ticket. The notes will always appear at the top of the ticket with this module. With this addon, WS Ticket Notes, the notes will always appear at the top of the ticket.
Note that with WHMCS.com built-in module, If the ticket is long then you always have to scroll to the bottom of the page to see the notes.
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If you have any questions at all you can contact us via our group page.
Please also note that our WS Module is provided as described on our website and are subject to our own Terms of Service. Information provided about this product on the WHMCS Marketplace may be outdated. If you have any questions or doubts, please either refer to our website for the latest product information, or contact us directly via our website.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
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