This module has 2 part, one is Ticket Notes will add a notes box in the 'Manage Ticket' page to give the staff the ability to add relevant notes about the ticket. Other staff members will be able to see notes as well as add additional notes as they work on the ticket. The notes will always appear at the top of the ticket with this module. With this addon, WS Ticket Notes, the notes will always appear at the top of the ticket.
Note that with WHMCS.com built-in module, If the ticket is long then you always have to scroll to the bottom of the page to see the notes.
Then the second part is Order Notes that is perfect for peoples who sell dedicated servers. When clients orders a dedicated server an admin staff needs to make note that the client needs to wait for a hard drive, raid card, etc. Now when another admin staff opens this order he/she can see that notes and can inform the customer about the delay or share additional information based on the notes.
Feature:
We also offer source code for all our products. Please contact us for more details
This module is merged with https://marketplace.whmcs.com/product/2538-client-manager
Contact Us:
If you have any questions at all you can contact us via our group page.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
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CamilN Newer @camiln2420
A good thing with notes, I like different notepads because there are a lot of small things to do and you can forget about something, a great way not to forget to write down, I think that it is a very good application and you could even pay for it. For example, I need to remember to spin the slots here - https://imoneyslots.com and send the money won to the children’s fund, but I didn’t write a letter for the children’s fund, and if you make a note in order not to forget, it’s very convenient. Suitable for busy people, although when you really write everything you need to do, anyone can be busy)) Go to the shower, play roulette, make up the bed, twist the slots, play with the dog, that's all busy))
David S. @david2548
Hey,
i got this when it was Free.
But its worth every cent!
Tank You WHMCS Services!
Patrick Sánchez Beyrer @patrick7251
One of the best modules i ever used! Ticket Notes helps me in every situation i need it!
Damian Maravankin @TechnoGuy
Very useful module to keep your team informed with notes and updates your clients you don't need to see.. You must have this one.
The WHMCS Services support team is the best to help with any questions. Highly recommended!!
WHMCS Services @whmcsservices
Thanks for the feedback, I really appreciate it!
Owner@WHMCS ServicesJohan Andrés @johan2604
Sencillo, eficas, buen diseño, lo que buscaba , excelente sigan así
WHMCS Services @whmcsservices
Thank you so much for Rating :)
Owner@WHMCS Services