CCIChat is a Free Live Chat software for WHMCS.

Make visitors customers and every customer a loyal one by giving them immediate response to their needs with this free tool.

Features

Chat Messaging

• There is no limit on the amount of visitors or chat interactions are received during a period.

Chat History

• Review all your previous chat conversations. Including in Basic Analytics and Advanced Analytics.

Audio & Video Calls

• Make audio and video calls to your visitor straight from the browser without third party plugins.

Screen Sharing

• Request your users to share their screen to allow a better handling of support cases.

Visitor Geolocation

• Track visitor location by using IP Geolocation. Track previous visits and chat count.

Custom Widget Desgin

• Modify CSS parameters for the Chat Widget to match the design of your website.

Chat Triggers

• Activate actions that are triggered to the visitor depending on the logic applied.

Canned Replies

• Create predefined answers to common questions and access them while chatting with visitors.

Multiple Websites

• You can add the chat widget to any of your websites. Your agents can easily interact with clients from different websites.

Encrypted Communication

• All chat data is stored encryted. TLS 256 bits for client-server and p2p communication.

Screen Sharing

• Use the screensharing from Agent Dashboard to request the visitor to share his screen during a live chat session.

File Sharing

• Agents and Visitors can exchange images, documents and other files using File Sharing feature.

Chat Transcript

• Agents send Visitors can request the chat transcript to be emailed for future reference.

Chat Session Rate

• Visitors can rate a chat as either Good or Bad at any time during the chat session.

Ban Abusive Visitors

• Ban visitor or ip of visitor when you consider it to be abusive.