WHMCS Secure Credentials

WHMCS Secure Credentials

Developed By First2Host Limited

Compatible with WHMCS v7.7

WHMCS Secure Credentials

WHMCS Secure Credentials is an add-on module that will provide a secure area for your customers to share sensitive information with your support team. Most WHMCS users use a simple text box for users to enter details about their services, this looks unprofessional and does not promote your business as caring about your user's data. With this module, users can enter details into the secure form. The details are then encrypted and held in your database. You can use the dedicated form to search for the user's login credentials by using the ticket number at which point they will be decrypted and displayed to you. The end user can choose to remove the details or, once the ticket has been marked as completed and closed the module will remove the details from the database automatically.

All text can be changed via the included templates. We have included a modified "six" theme which includes the additions of buttons for clients on the supportticketsubmit-confirm.tpl file and the viewticket.tpl file.

Key Features V1.3

  • Professional design, no more text boxes for important information
  • Customers can add FTP, SSH, cPanel, WHMCS and .htaccess information
  • Credentials are fully encrypted in your database
  • Clients can update the credentials given at any time
  • Clients can withdraw access by deleting the credentials given
  • Support team members can import credentials and attach them to tickets
  • All button text can be changed to suit your needs (please note the form fields cannot be edited)
  • Easy editing of buttons via the template files (modified files included)
  • Search for credentials using the ticket number
  • Credentials are removed from the database once the ticket is closed
  • Admin notifications when a customer submits, updates or deletes credentials (new for v1.3)
  • View customers credentials on support tickets (new for v1.3)



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Jamie Longton @jamie4473

April 9, 2019 at 11:14:20 PM

Great simple module to offer further security and confidence to end users. Like other comments, it would be nice to have the form editable.

  • 1 week ago

DeUndrae Samuel @deundrae6051

March 5, 2019 at 05:27:59 PM

Absolutely a terrible experience. Misleading advertising for this product. Please understand that the form/text cannot be edited at all, even though they say it can under the feature description. Support was incompetent since day 1 for simple questions. Avoid this product and company.

Kevin Jones @kevin8432

March 6, 2019 at 11:09:53 AM (Edited)

Thank you for your feedback. We understand that the wording of the advertisement might be slightly confusing and we have taken steps to modify this based on your feedback. I looked up your support tickets and you simply asked if the form could be edited to which you were given a response to the effect of no it cannot be. I am unsure how this is "incompetent" but I will provide feedback to the team. You are, of course always welcome to contact my sales team should you have any questions before purchasing any of our products and services should you be confused about any of the functions they provide.

Owner@First2Host Limited  
  • 1 month ago

Simon Hodgkiss @simon8492

January 29, 2019 at 03:24:30 PM

Very useful! Amazing support had issues and fixed within a few hours! The plugin has come a long way since the first version and the latest version is even better! Keep up the good work.

  • 2 months ago

Ryan @ryan2457

October 19, 2018 at 10:39:39 PM

A very nice module that fills the gap left by WHMCS in relation to customers and passwords. Yes, most of us use the module from serverping to do this job but that has nothing on this module. It's sleek design is already better than that module. Looking forward to the next version.

  • 6 months ago
  • Version Number V1.1

Version Compatibility

Compatible with WHMCS v7.7

Full Version Compatibility

  • Selected versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0

System Requirements

  • PHP 7.2
  • WHMCS 7.5 , 7.6
  • IonCube Loader v10

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By First2Host Limited


v1.3 Released December 10th, 2018

Latest Version

  • Created admin notifications
  • Added WHMCS space for credentials on form
  • Database updates
  • Blend & V4 admin template changes
  • Addition of “Credentials” Tab to view credentials from admin area


Previous Versions

v1.1 Released October 5th, 2018

View/hide detailed changelog

V1.0 - 03/10/2018 *Initial Release V1.1 - 05/10/2018 *Bug Fixes *Added FTP and SSH Information *Increased Allowed Ticket ID Length *Template Changes


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