Show your customers that you care about their privacy.
WHMCS Secure Credentials is a free add-on module that will provide a secure area for your customers to share sensitive information with your support team. Most WHMCS users use a simple text box for users to enter details about their services, this looks unprofessional and does not promote your business as caring about your user's data. With WSC Free & WSC Pro, users can enter details into the secure form. The details are then encrypted and held in your database. You can use the dedicated form to search for the user's login credentials by using the ticket number at which point they will be decrypted and displayed to you or view your customer's sensitive information directly from the WHMCS ticket interface. The end-user can choose to remove the details or, once the ticket has been marked as completed and closed the module will remove the details from your database automatically.
Key Features WSC Free
*Frontend / user demo - shorturl.at/eGJN0 *Backend / admin demo - shorturl.at/fjIY5
Demo video is WSC Pro therefore not all feature available in WSC Free
For further functionality, purchase WSC Pro which includes variable text fields that allow you to change the labels on the form to suit the needs of your business, has support for Font Awesome 5, automatic ticket status updates when a customer provides credentials and more. https://marketplace.whmcs.com/product/4949/
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
V1.0 - 03/10/2018 *Initial Release V1.1 - 05/10/2018 *Bug Fixes *Added FTP and SSH Information *Increased Allowed Ticket ID Length *Template Changes
*Addition of css banners frontend *Support for PHP 7.3 *Backend Compatability fixes
Free live chat App
Chat and Engage with Your Customers to Increase Conversions!
A premium live chat and help desk software for customer service and online sales.
PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 343+ Articles on cPanel, Softaculous, etc.
Add a "Video Tutorials" section to your WHMCS menu, with your own Video Tutorials.