WSC Free

WSC Free

Developed By Dev GB

Compatible with WHMCS v8.0

WSC Free

WSC Free for WHMCS V8 NOW AVAILABLE

Collect & Protect customer information with WSC Free. WSC is a free add-on module that will provide a secure area for your customers to attach any type of information to WHMCS support tickets which can then be viewed by your support team directly on the WHMCS ticket. Most WHMCS users use no encryption, simply allowing customers to enter sensitive information like passwords or application login links inside WHMCS tickets which is not encrypted and stays there until deleted. This is high risk for customers. Some companies use a simple text box for customers to enter these details, whilst this is slightly more secure it's also highly unprofessional and does not promote your business as caring about your customer's data. With WSC Free & WSC Pro, users can enter details into the secure form. The details are then encrypted and held in your database. You can use the dedicated form to search for the user's login credentials by using the ticket number at which point they will be decrypted and displayed to you or view your customer's sensitive information directly from the WHMCS ticket interface by using WSC's unique Credentials tab. The end-user can choose to remove access to these details or, once the ticket has been marked as completed and closed the WSC will remove the details from your database automatically.

New For WSC Free v1.5

  • Option to automatically take users to the credentials form after ticket submission.
  • WSC will now email all administrators once a user has attached information to a ticket.
  • New sidebar with updated credentials button.
  • New configuration area located at Addons > WSC Free.
  • WSC now deploys all template edits and buttons on the fly.

Key Features WSC Free

Unique Design

Every install of WSC is unique because each copy uses a unique encryption key to encrypt and decrypt customer information. The encryption key is chosen by you.

Fixed Form Fields

The form fields on WSC Free are fixed. You can collect FTP, cPanel, WHMCS, SSH, and .htaccess information from customers. Ideal for ISP's like Web Hosts. To change the form fields, consider WSC Pro.

Ticket Status Updates & Email Notifications

Once a customer attaches information to a WHMCS ticket, all WHMCS administrators are notified by email. The ticket status is also updated to "Encrypted".

Unique Credentials Tab

The credentials tab is unique to WSC and allows WHMCS administrators to decrypt and view information left by customers with ease. Switch between the client's credentials and the add reply section directly on the WHMCS ticket

WSC Sidebar

The WSC sidebar is deployed on install and allows customers easy access to the credentials form. WSC also places a "Submit/Update Credentials" button at the top of the viewticket.php page

No Template Editing

WSC deploys all modifications on the fly. In most cases, WSC will work right out of the box allowing users a quick, secure way to hold customer data. WSC will work with any custom theme.

Further Features

  • Professional design
  • Credentials are fully encrypted in your database
  • Clients can update the credentials given at any time
  • Clients can withdraw access by deleting the credentials given
  • Support team members can import credentials and attach them to tickets
  • Search for credentials using the ticket number
  • Credentials are removed from the database once the ticket is closed
  • Admin notifications when a customer submits, updates, or deletes credentials
  • View customers credentials on support tickets
  • PHP 7.x
  • WHMCS 8.0.x (v1.5) & WHMCS 7.x (v1.4)

Demo

  • Frontend / user demo - https://www.wsc.pw/video/wsc-credentials.mp4
  • Backend / admin demo - https://www.wsc.pw/video/WSC-Pro-Admin-Area.mp4

The demo video is WSC Pro therefore not all feature available in WSC Free

WSC Pro

For further functionality like multiple language support, purchase WSC Pro which includes variable text fields that allow you to change the labels on the form to suit the needs of your business, automatic ticket status updates when a customer provides credentials, and more.

  • https://marketplace.whmcs.com/product/4949/

 

Reviews

5 stars
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Karen Thomas @karenb9793

January 18, 2021 at 10:04:11 PM

An excellent free module that helps to keep customer information secure. This module does all template customizations for you so there is no need to do any manual work to get it working.

  • 1 week ago

Matt @matt7274

December 13, 2020 at 08:23:11 PM

Module Works Great! A flawless alternative to paid solutions

  • 1 month ago

Elmer Hall @elmer6304

November 22, 2020 at 07:12:22 AM

Great Module that bridges the gap left by WHMCS in relation to customers submitting passwords on tickets. This module offers an additional level of security and confidence to end users while submitting their passwords. Excellent Support Team for the module who respond to Tickets immediately or within a few hours tops. An additional compliment is that even the Free Version of the module which I am using at the moment works like a charm and the latest version of the Module - Version 1.5 compatible with WHMCS Version 8.0 deploys the module to even custom modules by itself which is really helpful as it saves a lot of time and effort of our Development Team!

  • 2 months ago

M K Mathur @mk9669

July 1, 2020 at 12:49:36 PM

Great technical support !

  • 6 months ago

Taylor Wright @taylor9027

March 7, 2020 at 01:50:09 AM

Very professional but features are limited in the free version. I was sent a 50% off code for the pro version which i used. Thanks

  • 10 months ago

Ashkan shafiei @ashkan2698

February 27, 2020 at 08:58:07 AM

Really nice modules and i love it.thanks

  • 11 months ago

Mau Amolat @mauamolat

January 9, 2020 at 05:41:57 PM

Best addon and support I ever encountered even for a Free module! Thanks, Dale Goodwin!!!!!!!

  • 1 year ago

Richard Host @ricardo4016

December 16, 2019 at 12:28:07 AM

Very good module, very useful, to give customers a greater guarantee; It would be nice to be able to add "Spanish" as an additional language.

Easy installation.

P.S. I registered with the mail Sistemas_y_programas@hotmail.com

  • 1 year ago

Michael Foland @michael5932

May 22, 2019 at 05:41:28 AM

I'd like to buy this module, however, you have it as $30.00 but when I go to your site, it's annually or monthly. Do you have a Owned license? It wouldn't be a bad option to have :)

---UPDATED 9/14/2019 ---

Once I saw that the free edition was released I was able to download the module with no issues. I recently switched to Logom and had some issues, however that was with my WHMCS. Kevin Jones was very supportive and was able to answer all of my questions. I highly recommend this module, as even with using it with HostX, it's extremely helpful so you can secure folks passwords while you are working on their tickets. This module has a very good future, and I hope to continue to see updates!

Kevin Jones @kevin8432

July 17, 2019 at 09:16:58 PM

Hi Michael, you can now get this module for free. Hope you find it useful!

Owner@Dev GB  
  • 1 year ago
  • Edited

Jamie Longton @jamie4473

April 9, 2019 at 11:14:20 PM

Great simple module to offer further security and confidence to end users. Like other comments, it would be nice to have the form editable.

  • 1 year ago

DeUndrae Samuel @deundrae6051

March 5, 2019 at 05:27:59 PM

Absolutely a terrible experience. Misleading advertising for this product. Please understand that the form/text cannot be edited at all, even though they say it can under the feature description. Support was incompetent since day 1 for simple questions. Avoid this product and company.

Kevin Jones @kevin8432

March 6, 2019 at 11:09:53 AM (Edited)

Thank you for your feedback. We understand that the wording of the advertisement might be slightly confusing and we have taken steps to modify this based on your feedback. I looked up your support tickets and you simply asked if the form could be edited to which you were given a response to the effect of no it cannot be. I am unsure how this is "incompetent" but I will provide feedback to the team. You are, of course always welcome to contact my sales team should you have any questions before purchasing any of our products and services should you be confused about any of the functions they provide.

Owner@Dev GB  
  • 1 year ago

Simon Hodgkiss @simon8492

January 29, 2019 at 03:24:30 PM

Very useful! Amazing support had issues and fixed within a few hours! The plugin has come a long way since the first version and the latest version is even better! Keep up the good work.

  • 1 year ago

Ryan @ryan2457

October 19, 2018 at 10:39:39 PM

A very nice module that fills the gap left by WHMCS in relation to customers and passwords. Yes, most of us use the module from serverping to do this job but that has nothing on this module. It's sleek design is already better than that module. Looking forward to the next version.

  • 2 years ago
  • Version Number V1.1

Version Compatibility


Compatible with WHMCS v8.0

Full Version Compatibility


  • All versions of WHMCS v8.0
  • All versions of WHMCS v7.10
  • All versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
        7.3.0
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0

System Requirements


  • IonCube Loader v10
  • PHP 7.2 (V1.4, V1.5), PHP 7.3 (V1.4, V1.5), PHP 7.4 (V1.5)
  • WHMCS 7.x.x (WSC Free V1.4)
  • WHMCS V8.x.x (WSC Free V1.5)

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Dev GB

Changelog

v1.3 Released July 20th, 2019

Latest Version


  • Created admin notifications
  • Added WHMCS space for credentials on form
  • Database updates
  • Blend & V4 admin template changes
  • Addition of “Credentials” Tab to view credentials from admin area

 

Previous Versions


v1.1 Released October 5th, 2018

View/hide detailed changelog

V1.0 - 03/10/2018 *Initial Release V1.1 - 05/10/2018 *Bug Fixes *Added FTP and SSH Information *Increased Allowed Ticket ID Length *Template Changes

 

vV1.5 Released November 20th, 2020

View/hide detailed changelog

  • Support for WHMCS V8
  • Support for PHP 7.4
  • New configuration area
  • Automatically take users to the credentials form
  • Admin email alerts when users leave credentials

 

vV1.4 Released November 19th, 2019

View/hide detailed changelog

*Addition of css banners frontend *Support for PHP 7.3 *Backend Compatability fixes

 

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