WSC Free

WSC Free

Developed By Dev GB

Compatible with WHMCS v8.4

WSC For PHP 8.1 Coming Soon!

Collect & Protect customer information with WSC Free. WSC is a free add-on module that will provide a secure area for your customers to attach any type of information to WHMCS support tickets which can then be viewed by your support team directly on the WHMCS ticket. Most WHMCS users use no encryption, simply allowing customers to enter sensitive information like passwords or application login links inside WHMCS tickets which is not encrypted and stays there until deleted. This is high risk for customers. Some companies use a simple text box for customers to enter these details, whilst this is slightly more secure it's also highly unprofessional and does not promote your business as caring about your customer's data. With WSC Free & WSC Pro, users can enter details into the secure form. The details are then encrypted and held in your database. You can use the dedicated form to search for the user's login credentials by using the ticket number at which point they will be decrypted and displayed to you or view your customer's sensitive information directly from the WHMCS ticket interface by using WSC's unique Credentials tab. The end-user can choose to remove access to these details or, once the ticket has been marked as completed and closed the WSC will remove the details from your database automatically.

New For WSC Free v2.0

  • WSC Free now includes 26 WSC Pro language templates
  • WSC Free now uses the WSC UI
  • WSC Free now has WSC update
  • WSC Free now supports WHMCS v8.3.x and v8.4.0

Key Features WSC Free

Unique Design

Every install of WSC is unique because each copy uses a unique encryption key to encrypt and decrypt customer information. The encryption key is chosen by you.

WHMCS Admin Notifications

WSC will email all WHMCS administrators when a customer attaches credentials to a support ticket

Automatically Collect Credentials

Take the customer directly to the credentials form after ticket submission

Fixed Form Fields

The form fields on WSC Free are fixed. You can collect FTP, cPanel, WHMCS, SSH, and .htaccess information from customers. Ideal for ISP's like Web Hosts. To change the form fields, consider WSC Pro.

Ticket Status Updates & Email Notifications

Once a customer attaches information to a WHMCS ticket, all WHMCS administrators are notified by email. The ticket status is also updated to "Encrypted".

Unique Credentials Tab

The credentials tab is unique to WSC and allows WHMCS administrators to decrypt and view information left by customers with ease. Switch between the client's credentials and the add reply section directly on the WHMCS ticket

WSC Sidebar

The WSC sidebar is deployed on install and allows customers easy access to the credentials form. WSC also places a "Submit/Update Credentials" button at the top of the viewticket.php page

No Template Editing

WSC deploys all modifications on the fly. In most cases, WSC will work right out of the box allowing users a quick, secure way to hold customer data. WSC will work with any custom theme.

Further Features

  • Professional design
  • Credentials are fully encrypted in your database
  • Clients can update the credentials given at any time
  • Clients can withdraw access by deleting the credentials given
  • Support team members can import credentials and attach them to tickets
  • Search for credentials using the ticket number
  • Credentials are removed from the database once the ticket is closed
  • Admin notifications when a customer submits, updates, or deletes credentials
  • View customers credentials on support tickets
  • PHP 7.x
  • WHMCS V8.3 (v2.0) WHMCS 8.1.x (v1.6) WHMCS 8.0.x (1.5) & WHMCS 7.x (1.4)




For further functionality like multiple language support, purchase WSC Pro which includes variable text fields that allow you to change the labels on the form to suit the needs of your business, automatic ticket status updates when a customer provides credentials, and more.




5 stars
4 stars
3 stars
2 stars
1 star

Jebsi @jebsi4701

May 26, 2023 at 08:38:43 PM

Awesome UI, perfect privacy. Overall its really really good. I am definitely buying the pro version.

  • 1 week ago

Lee Blake @lee4384

March 26, 2023 at 04:25:27 PM

Great addon will definitely be purchasing the pro Edition. Set up is simple enough. Makes me happy knowing sensitive details are secure

  • 2 months ago

Ethan Figliola @ethan1745

March 22, 2023 at 05:02:07 PM

WSC definitely covers an area that is not already in the WHMCS support ticket business processes. It helps keep customers feel comfortable sharing sensitive data / information and it also makes the support agents more comfortable with being temporarily able to access a users information or support login details. On Top of that it allows support to securely delete the sensitive data / information once assisting the customer is complete! Thank you and kudos to the Dev GB Team.

  • 2 months ago

Chris Davis @chris3273

March 6, 2023 at 04:34:43 PM

Great module and great support, Adam was quick to support me in my issues with my setup. Very happy.

  • 3 months ago

Sidney Andrews @sidney3142

October 27, 2022 at 06:16:35 PM

One of the best modules for WHMCS, this solution has helped me in serving my customers, facilitating the inclusion of login data, in addition to organizing tickets.

  • 7 months ago

Zheu @zheu8681

September 18, 2022 at 02:31:39 PM

Helpful addon.

  • 8 months ago

vpnmarks @vpnmarks8203

July 14, 2022 at 01:57:44 PM

An excellent module from a great company.

  • 10 months ago

Robert Taramelli @robert5810

February 5, 2022 at 05:27:22 PM

Great Module. now our customer can submit their passwords without worry

  • 1 year ago

M K Mathur @mk9669

November 17, 2021 at 01:09:57 PM

Excellent product in functioning and excellent support without taking any fee of free product.

  • 1 year ago
  • Version Number 1.6

Moreblessing Nyemba @moreblessing2005

March 19, 2021 at 08:55:18 PM

The best whmcs addon module in the world.Keep the good work up developer. You built such a great module i would really appreciate it if whmcs gives you an award because you bring value to their software

  • 2 years ago
  • Version Number 1.6

David Brown @david4333

February 28, 2021 at 08:57:29 PM

Thank you for providing a free way to protect my customers. This is an excellent tool to have.

  • 2 years ago
  • Version Number 1.6

stux mstdn @stux9138

February 24, 2021 at 12:59:02 AM

A great module with many options for free and paid! Amazing and super fast support, I like that

  • 2 years ago
  • Version Number 1.6

Karen Thomas @karenb9793

January 18, 2021 at 10:04:11 PM

An excellent free module that helps to keep customer information secure. This module does all template customizations for you so there is no need to do any manual work to get it working.

  • 2 years ago
  • Version Number 1.3

Matt @matt7274

December 13, 2020 at 08:23:11 PM

Module Works Great! A flawless alternative to paid solutions

  • 2 years ago
  • Version Number 1.3

Elmer H @elmer6304

November 22, 2020 at 07:12:22 AM

Great Module that bridges the gap left by WHMCS in relation to customers submitting passwords on tickets. This module offers an additional level of security and confidence to end users while submitting their passwords. Excellent Support Team for the module who respond to Tickets immediately or within a few hours tops. An additional compliment is that even the Free Version of the module which I am using at the moment works like a charm and the latest version of the Module - Version 1.5 compatible with WHMCS Version 8.0 deploys the module to even custom modules by itself which is really helpful as it saves a lot of time and effort of our Development Team!

  • 2 years ago
  • Version Number 1.3

M K Mathur @mk9669

July 1, 2020 at 12:49:36 PM

Great technical support !

  • 2 years ago
  • Version Number 1.3

Taylor Wright @taylor9027

March 7, 2020 at 01:50:09 AM

Very professional but features are limited in the free version. I was sent a 50% off code for the pro version which i used. Thanks

  • 3 years ago
  • Version Number 1.3

Ash sha @ashkan2698

February 27, 2020 at 08:58:07 AM

Really nice modules and i love it.thanks

  • 3 years ago
  • Version Number 1.3

Mau Amolat @mauamolat

January 9, 2020 at 05:41:57 PM

Best addon and support I ever encountered even for a Free module! Thanks, Dale Goodwin!!!!!!!

  • 3 years ago
  • Version Number 1.3

Codigo Web @ricardo4016

December 16, 2019 at 12:28:07 AM

Very good module, very useful, to give customers a greater guarantee; It would be nice to be able to add "Spanish" as an additional language.

Easy installation.

P.S. I registered with the mail

  • 3 years ago
  • Version Number 1.3

Michael Foland @michael5932

May 22, 2019 at 05:41:28 AM

I'd like to buy this module, however, you have it as $30.00 but when I go to your site, it's annually or monthly. Do you have a Owned license? It wouldn't be a bad option to have :)

---UPDATED 9/14/2019 ---

Once I saw that the free edition was released I was able to download the module with no issues. I recently switched to Logom and had some issues, however that was with my WHMCS. Kevin Jones was very supportive and was able to answer all of my questions. I highly recommend this module, as even with using it with HostX, it's extremely helpful so you can secure folks passwords while you are working on their tickets. This module has a very good future, and I hope to continue to see updates!

Kevin Jones @kevin8432

July 17, 2019 at 09:16:58 PM

Hi Michael, you can now get this module for free. Hope you find it useful!

Owner@Dev GB  
  • 4 years ago
  • Version Number 1.3
  • Edited

Jamie Longton @jamie4473

April 9, 2019 at 11:14:20 PM

Great simple module to offer further security and confidence to end users. Like other comments, it would be nice to have the form editable.

  • 4 years ago
  • Version Number 1.3

DeUndrae Samuel @deundrae6051

March 5, 2019 at 05:27:59 PM

Absolutely a terrible experience. Misleading advertising for this product. Please understand that the form/text cannot be edited at all, even though they say it can under the feature description. Support was incompetent since day 1 for simple questions. Avoid this product and company.

Kevin Jones @kevin8432

March 6, 2019 at 11:09:53 AM (Edited)

Thank you for your feedback. We understand that the wording of the advertisement might be slightly confusing and we have taken steps to modify this based on your feedback. I looked up your support tickets and you simply asked if the form could be edited to which you were given a response to the effect of no it cannot be. I am unsure how this is "incompetent" but I will provide feedback to the team. You are, of course always welcome to contact my sales team should you have any questions before purchasing any of our products and services should you be confused about any of the functions they provide.

Owner@Dev GB  
  • 4 years ago
  • Version Number 1.3

Simon Hodgkiss @simon8492

January 29, 2019 at 03:24:30 PM

Very useful! Amazing support had issues and fixed within a few hours! The plugin has come a long way since the first version and the latest version is even better! Keep up the good work.

  • 4 years ago
  • Version Number 1.3

Ryan @ryan2457

October 19, 2018 at 10:39:39 PM

A very nice module that fills the gap left by WHMCS in relation to customers and passwords. Yes, most of us use the module from serverping to do this job but that has nothing on this module. It's sleek design is already better than that module. Looking forward to the next version.

  • 4 years ago
  • Version Number V1.1

Version Compatibility

Compatible with WHMCS v8.4

Full Version Compatibility

  • All versions of WHMCS v8.4
  • All versions of WHMCS v8.3
  • All versions of WHMCS v8.2
  • All versions of WHMCS v8.1
  • All versions of WHMCS v8.0
  • Selected versions of WHMCS v7.10
        7.10.0 - 7.10.1
  • All versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0

System Requirements

  • WHMCS 7.x.x (WSC Free V1.4)
  • IonCube Loader v11 (WSC V2.0)
  • PHP 7.2 (V1.4, V1.5), PHP 7.3 (V1.4, V1.5), PHP 7.4 (V1.5) (V2.0)
  • WHMCS V8.2.x (WSC Free V1.5)
  • WHMCS V8.3 / v8.4.0 (WSC V2)

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Dev GB


v2.0 Released January 10th, 2022

Latest Version

  • New WSC UI
  • WSC Protect
  • WSC Trigger Warnings
  • WSC Update
  • New Sidebar
  • New Banner Designs
  • Language Translations
  • Choose which buttons to display


Previous Versions

v1.6 Released February 15th, 2021

View/hide detailed changelog

Compatibility with WHMCS v8.1


v1.5 Released November 20th, 2020

View/hide detailed changelog

  • Support for WHMCS V8
  • Support for PHP 7.4
  • New configuration area
  • Automatically take users to the credentials form
  • Admin email alerts when users leave credentials


v1.4 Released November 19th, 2019

View/hide detailed changelog

*Addition of css banners frontend *Support for PHP 7.3 *Backend Compatability fixes


v1.3 Released July 20th, 2019

View/hide detailed changelog

  • Created admin notifications
  • Added WHMCS space for credentials on form
  • Database updates
  • Blend & V4 admin template changes
  • Addition of “Credentials” Tab to view credentials from admin area


v1.1 Released October 5th, 2018

View/hide detailed changelog

V1.0 - 03/10/2018 *Initial Release V1.1 - 05/10/2018 *Bug Fixes *Added FTP and SSH Information *Increased Allowed Ticket ID Length *Template Changes


See also Live Chat

Free live chat App

Live Chat & Visitor Tracking

Chat and Engage with Your Customers to Increase Conversions!

LiveChat - live chat and help desk software for WHMCS

A premium live chat and help desk software for customer service and online sales.

PreMadeKB WHMCS Knowledgebase - Step by Step + Images

PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 444+ Articles on cPanel, Plesk, DA, Softaculous, etc.

Support PIN Module / Chat PIN Verification

Find a client with his PIN code & be sure that the request is legit.