Paldesk - Live Chat & Helpdesk

Paldesk - Live Chat & Helpdesk

Developed By Paldesk

Compatible with WHMCS v7.9

Paldesk is a live chat tool for online sales and customer support, designed to help WHMCS websites increase sales conversions and provide lightning-fast answers to customer questions.

Provide a personalized shopping experience to website visitors while they’re browsing and level up your business. On-site visitors can easily initiate a chat via the live chat widget which embeds on your site and opens a chatbox, made for sending instant messages to site agents. This helps you better serve customers, capture more leads, and sell more products.

Built on-top of a robust customer helpdesk and ticketing software, Paldesk integrates with your most popular customer communication channels.

  • Email
  • Facebook
  • Twitter
  • Android & iOS Apps
  • Website

Consolidate inbound inquiries from email, mobile apps and social networks so they can be answered from one convenient dashboard – or even from Slack!

Stop juggling multiple accounts, logins and open browser windows and never miss an opportunity to engage or answer your customers.


Paldesk is great for entrepreneurs and startups that are managing their first live chat channel and scales easily to businesses with multiple chat operators in distinct teams or divisions.

Explore some of the essential features Paldesk has to offer, listed below.

  • Multichat Support – Add multiple chats and install them on more than one website.
  • Working Hours – Set your business hours and a predefined offline message.
  • Smart Chat Routing – Assign chats to the ideal agent.
  • Ticketing – Create, manage, respond and resolve tickets.
  • Predefined Answers – Respond to FAQ questions faster and get more done.
  • Chat Customization – Customize your look and color of your website chat.
  • Notifications – Get notified via email when a new conversation arrives.

Compatible with Chrome, Firefox, Safari and Microsoft Edge.


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Version Compatibility

Compatible with WHMCS v7.9

Full Version Compatibility

  • Selected versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0
  • All versions of WHMCS v5.3

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Paldesk


v1.0 Released December 12th, 2019

Latest Version

Created Paldesk addon for Website Widget


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