Support Board will automatically display the chat in the clients' area, it will also identify the currently logged-in WHMCS user and register it in Support Board automatically. You can also manually import users.
Add a tickets system powered by the Tickets App in the client's area and lets your clients contact you both via chat and tickets. The ticket area is restricted to registered users only.
View your customer details like the active services, and lifetime value, directly in the conversations admin area in real-time. No more time wasted searching for information.
Save time and money by letting the bot do the hard work for you and answering repetitive questions automatically.
Manually import the WHMCS Knowledge Base articles into the Support Board Articles area with one click.
WHMCS users can log in directly from within the chat or tickets area with their WHMCS email and password.
The Support Board admin area provides a link to the WHMCS admin client page for the active conversation.
Option to display a menu item linked to the Support Board admin area in the WHMCS admin menu.
This chat and tickets add-on comes with a WHMCS add-on/module that allows an easy and fast installation.
More details at https://board.support/whmcs
Be the first to review WHMCS Chat and Tickets App for Support Board.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
Changelog here: https://board.support/changes
Chat and Engage with Your Customers to Increase Conversions!
Customer service platform with live chat and customer engagement capabilities
PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 435+ Articles on cPanel, Plesk, DA, Softaculous, etc.
Collect & protect your customers important and highly-sensitive information