Support Escalation

Support Escalation

Developed By 99modules

Compatible with WHMCS v8.10

You can use coupon WHMCSMARKET code and get a 20% discount on ordering.

Elevate Your WHMCS Support System:

Introducing "Support Escalation," a versatile WHMCS module crafted to revolutionize your customer support. It's tailored for global reach with multi-currency support and caters to varied client groups with customizable pricing rules. The module enhances ticket handling efficiency with strategic features like timed display and department-specific escalation options. It's designed for seamless integration, requiring no template editing, and supports multiple languages, making it an ideal upgrade for any WHMCS-based business.

Full Features and Descriptions:

  • Multiple Client Groups Rules: Create customized rules and pricing for different client groups.
  • Multi Currency Support: Compatible with all WHMCS-supported currencies.
  • Allowed Departments: Select departments authorized for ticket escalation.
  • Allowed Statuses: Specify eligible ticket statuses for escalation.
  • Timed Display: Set a delay for when the escalation option becomes visible.
  • Timed Display After: Control the timing before showing the escalation option.
  • Invoice Tax: Option to add tax to escalated ticket invoices.
  • Ticket New Department: Auto-assign escalated tickets to a new department.
  • Ticket New Status: Update the status of tickets upon escalation.
  • Admin Notification: Send notifications for escalated tickets.
  • Without Template Editing: Easy integration without modifying templates.
  • Multi-Language: Fully supports multiple languages.

Why Choose Our Support Escalation Module? This module is a key solution for streamlining your customer support workflow in WHMCS. It enhances response efficiency, adapts to diverse client needs, and simplifies management processes. It's an essential tool for businesses aiming to elevate their customer service, improve response times, and maintain a competitive edge in the market. With its user-friendly design and comprehensive features, it's a valuable addition to any WHMCS-powered platform.

Pricing Information

  • One-Time:
    • Price: $29.00 USD
    • Note: This is a one-time payment for encrypted version with no recurring monthly or yearly fees.
  • Full Source Code:
    • Price: $299.00 USD
    • Note: This is also a one-time payment, with no additional charges in the future. To purchase the source code, please open a support ticket through our website.

Additional Feature Request:

  • Are you looking for a specific feature or have an idea to enhance this module? Reach out to us! We'll happily add it for you at no extra charge. Our commitment is to continually improve our modules without additional costs for our clients.

Contact Us:

  • Please feel free to contact us if you need more details or have any question.


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Version Compatibility

Compatible with WHMCS v8.10

Full Version Compatibility

  • Selected versions of WHMCS v8.10
  • Selected versions of WHMCS v8.9
  • Selected versions of WHMCS v8.8
  • All versions of WHMCS v8.7
  • All versions of WHMCS v8.6
  • All versions of WHMCS v8.5
  • All versions of WHMCS v8.4

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By 99modules


v1.0.0 Released November 23rd, 2023

Latest Version

Module Released


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